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EN

30

Troubleshooting

www.bora.com

8  Troubleshooting

Observe all safety and warning information (see the Safety section).

Operating situation 

Cause

Remedy

The cooktop cannot be  

 switched on.

Knob ring missing

Place the knob ring on the control knob.

The fuse or automatic circuit breaker of the 

electrical wiring system in the apartment and/or 

house is defective.

Replace the fuse.

Switch the automatic circuit breaker back on

The fuse or the automatic circuit breaker trips 

multiple times

Contact BORA Service Team

The power supply is disconnected.

Have a specialist electrician inspect the power 

supply

Formation of odours and vapours 

when operating the new cooktop

Normal for brand new devices

Wait a few hours

If the odours continue to develop, contact the 

BORA Service Team

The cooling fan continues running 

after switching off

The cooling fan will continue to run until the 

cooktop has cooled down and will then switch off 

automatically.

Wait until the cooling fan switches off 

automatically.

A cooking zone or the entire 

cooktop switches off automatically.

Cooking zone operating for too long

Put the cooking zone back into operation  

(see the Operation section).

The overheating protection has tripped

(see the Device Description section)

The power setting has automatically 

shut off too early.

The overheating protection has tripped

(see the Device Description section)

the central control knob display 

shows a segment turning  
clockwise 

 

Knob ring not in the 0 position after fitting

Turn the control knob to the 12 o’clock position  

(= 0 position),

Control knob display 

L

The childproofing feature is activated

Switch off the childproofing feature (see the 

Operation section).

Control knob display 

v

 

No or unsuitable cookware on the cooking zone Only use suitable cookware

Select the cookware size depending on the 

cooking zone (see the Device Description section)

Control knob display 

/

Continuous operation (30 s) of the control knob 

or control knob dirty

Release or clean the control knob

Control knob display 

E 0 0 3

Electrical connection between touch surface and 

knob ring (min. 3-5 seconds)

Remove the knob ring and wipe residual water 

from the touch surface

Control knob display 

E 0 1 9

Error evaluating the touch surface

Twist control knob to “0” position

Call BORA Service Team

Control knob display 

E 0 2 1

Temperature too high

Allow cooktop to cool

Tab. 8.1  Resolving a fault

X

X

After troubleshooting, turn the knob ring to the 12 o’clock position (0 position).

X

X

In all other cases, contact the BORA Service Team (see section ‘Warranty, technical service and spare parts) and 

enter the error number displayed and the device type.

Summary of Contents for PKIW1

Page 1: ...EN PKIW1UMEN 003 www bora com 1041652 Operating and installation instructions PKIW1 BORA Pro Induction glass ceramic wok...

Page 2: ...ntents are prohibited unless expressly authorised These operating and installation instructions have been drawn up with the greatest of care But it cannot be ruled out that subsequent technical modifi...

Page 3: ...nstalling the cooktop 18 5 5 1 Removing the plastic strip from the side of the cooktop extractor 18 5 5 2 Installing the control knob behind the floor unit s panel 19 5 5 3 Installing the cooktop 20 5...

Page 4: ...ctrical installation and commissioning Gas specialists The gas connection may only be established by certified engineers They also assume responsibility for proper installation and commissioning of th...

Page 5: ...ighted with symbols and signal words Safety and warning information is structured as follows WARNING SYMBOL AND SIGNAL WORD Type and source of the danger Consequences of non compliance X X Measures to...

Page 6: ...Make sure that hot hobs are not touched X X Avoid boiling over X X Pay attention to the residual heat display X X Switch the device off after use X X Do not rely on the pan size recognition X X Keep p...

Page 7: ...dge if they are supervised or have been instructed how to safely use the appliance and understand the resultant risks X X Supervise children in the vicinity of the appliance X X Children must not play...

Page 8: ...ktop and its exposed areas get hot during use Once the cooking zone is switched off it takes a little while to cool down below 60 C Touching hot surfaces can cause serious burns X X Never touch the co...

Page 9: ...electric shock X X Make sure that the mains connection cable cannot come into contact with hot hobs X X Make sure that the connection cable is not squashed or damaged CAUTION Lifting heavy loads can c...

Page 10: ...a level The device is designed exclusively for the preparation of food in private households This appliance is not intended for Q Q Outdoor use Q Q Installation in vehicles Q Q Heating rooms Q Q Use i...

Page 11: ...es packaging 9 5 kg Cooktop Power levels 1 9 P Heat retention levels 3 Cooking zone power setting 310 mm 2400 W 3000 W Tab 3 1 Technical data Device dimensions control knob 76 58 49 92 22 10 40 20 Fig...

Page 12: ...Pan size recognition Q Q Heat retention levels 4 1 Structure 3 3 2 1 Fig 4 1 Cooktop 1 Connections for control knob and extraction system 2 Induction cooking zone 3 Control knob 4 3 2 1 Fig 4 2 Struc...

Page 13: ...he automatic heat up function Unit Display Meaning Control knob display 1 9 Power levels P Power setting A Automatic heat up function Bridging function PKFI11 only t Short time timer function egg time...

Page 14: ...function INFO The timer function is an automatic cut off which automatically switches off a cooking zone which is in use Short time timer egg timer INFO The short time timer requires the cooking zone...

Page 15: ...oking session can be temporarily interrupted max 10 minutes Q Q I I appears on the control knob display 4 4 Safety devices 4 4 1 Residual heat display INFO While H is displayed in the cooking zone ind...

Page 16: ...X X Dispose of transport packaging in the proper manner see the Decommissioning and Disposal section 5 2 Tool and aids The following tools are required to correctly install the cooktop Q Q Pencil Q Q...

Page 17: ...is extracted by fans cold air flow INFO In order to retain the full functionality of the cooktop in the long term there must be sufficient ventilation underneath the cooktop INFO The performance of t...

Page 18: ...ne control knob INFO Alternatively the cooktop can be installed rotated by 180 5 5 1 Removing the plastic strip from the side of the cooktop extractor INFO The plastic strip on the side of the cooktop...

Page 19: ...le in the floor unit s panel from the front X X Screw the fixing nut onto the control knob from the back and lightly tighten it X X Carefully remove the plastic strip 1 from the side of the cooktop ex...

Page 20: ...lates 1 Cooktop 2 Height adjustment plates X X If applicable insert the height adjustment plates 2 X X Vertically align the control knob in the 12 o clock position based on the markings X X Tighten th...

Page 21: ...ection Connection on the control knob 1 Fig 5 20 Control knob connection at the back 1 Control knob connection at the back 1 3 2 Fig 5 17 Mounting brackets 1 Mounting bracket 2 Washer 3 Screw X X Affi...

Page 22: ...tion and minimum cross section table Connection Fuse protection Minimum cross section 1 phase connection 1 x 16 A 1 5 mm2 Tab 5 4 Fuse protection and minimum cross section Q Q If the connection cable...

Page 23: ...on If you have confirmed menu item C9 you can permanently deactivate the pause function Setting Pause function available deactivated C90 Pause function activated Factory default C9 1 Pause function de...

Page 24: ...g the cooktop 6 2 1 Switching on the cooking zone Fig 6 2 Switching on the cooking zone X X Turn the knob ring from the 12 o clock position to a power level Adjusting the power level X X Turn the knob...

Page 25: ...session X X Turn the knob ring from the 12 o clock position to a power level Q Q L appears in the control knob display X X Press the touch surface of the control knob for 5 seconds Q Q An acoustic sig...

Page 26: ...dproofing feature is automatically re activated 6 2 6 Using the timer function INFO You can set a time range of between 1 and 120 minutes for the timer functions Set time X X Twist the knob ring to th...

Page 27: ...tion Q Q A beep sounds and the cooking zone is deactivated Q Q The cooktop is switched off when there are no longer any active cooking zones X X Pay attention to the residual heat display see the Devi...

Page 28: ...X X Keep the cooktop clean X X Remove any dirt immediately X X Only use cookware suitable for glass ceramic cooktops see Device description section 7 3 Cleaning the cooktop X X Make sure that the coo...

Page 29: ...l after cleaning X X Dry the knob ring carefully X X Place the dry knob ring back on the knob housing X X Make sure it is positioned correctly 0 position X X If necessary twist the knob ring to the 12...

Page 30: ...the Device Description section The power setting has automatically shut off too early The overheating protection has tripped see the Device Description section the central control knob display shows...

Page 31: ...entally friendly disposal Disposal of transport packaging INFO The packaging protects the device from damage in transport The packaging materials have been selected from environmental and disposal per...

Page 32: ...pecialist supplier or the BORA Service Team The BORA Service Team requires the type designation and the build number of your appliance FD number Both pieces of information can be found on the nameplat...

Page 33: ...EN 33 Notes www bora com 11 Notes...

Page 34: ...EN 34 Notes www bora com...

Page 35: ......

Page 36: ...stria T 43 0 5373 62250 0 F 43 0 5373 62250 90 mail bora com www bora com Europe BORA Holding GmbH Innstra e 1 6342 Niederndorf Austria T 43 0 5373 62250 0 F 43 0 5373 62250 90 mail bora com www bora...

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