15
Accessing Log Files
A log file records events and messages that occur when software runs, to be used when
troubleshooting the appliance. From the appliance’s web-based UI, log files can be
viewed directly or exported via download to your PC, Mac, or Android device, where they
can be copied to removable media or attached to an email for technical support.
To view a log file:
1
On the appliance Web UI’s main page, select
Logs
.
Channels
Channel(s) on which the audio streams will be input or
output.
One or more of the following values:
• Line 1
• Line 2
Tip:
If multiple output channels are selected, they will all use the
same cut level. Fine tuning of cut levels per output channel can be
adjusted using DSP settings.
Cut Level (dB)
Specifies the cut level for the audio stream.
This can be a value from -70 to 0 dB.
The default value is -20 dB.
Note:
To modify, click on the value, adjust the slider on the
popup using the cursor keys or mouse, and click the check
box button.
Tip:
If multiple output channels are selected, they will all use the
same cut level. Fine tuning of cut levels per output channel can be
adjusted using DSP settings.
Note:
A maximum of 24 received multicast entries is supported.
Note:
Multicast Addresses should be ordered by priority, highest priority first. If multi
-
ple streams are active on the same channel simultaneously, the one with the highest
priority will be played. Set the
Sorting
switch to Enabled and drag entries up and down
using the 4-way arrow symbols to rearrange the priorities.
