M1 Mini User Manual
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24.2 Common Problems in the Device and Corresponding Solutions
Problem
Possible Cause
Solution(s)
The device does
not work when
it is turned on
The Auto On / Off feature is
enabled
Take a few deep breaths with the
mask on, and the device will start
automatically
Power is not connected
properly
Ensure that the power adapter, and
the device are connected properly
There is no voltage
Check whether a power outage
occurs by turning on a light or other
means. If you are sure the fuse in
the device is broken, contact your
equipment supplier for repair
Cannot find any cause
Contact your equipment supplier
The device is
working, but the
pressure inside
the mask differs
from the set
treatment
pressure
The tube is not connected
properly
Reconnect the tube properly
There may be holes in the
mask or pressure sensing
tube
Contact your equipment supplier
It is a faulty device
Contact your equipment supplier
The effects of degraded
sensors and electrodes, or
loosened electrodes
Contact your equipment supplier
The
device
produces very
low pressure
The air inlet of the device
may be blocked
Replace the air filter (see 18.4
Replacing the Air Filter), and clean
the air inlet. Make sure the air inlet is
unblocked
The treatment pressure has
been changed accidentally
Contact your physician
When the Ramp feature is
enabled, it takes some time
for the initial pressure to
rise to the treatment
pressure. This is normal
If necessary, disable the Ramp
feature, or set the ramp time shorter
The device is in
standby,
and
will not start
The operating system of
the device needs to be
readjusted or restarted
Unplug the power cord of the device,
and re-plug it 20 seconds later
