Maintenance
• Always turn off and unplug the unit.
• Internal service work must be performed by certified personnel only.
• Make sure system is at room temperature.
• don’t disassemble the water pump cap.
Check for signs of damage including pulled cord or physical damage to system or heaters. If
any signs of physical damage are found, please send back to factory for replacement parts.
Cleaning
After long time use, some scale may occur to the heating element and the housing. To remo-
ve the scale, it is suggested to clean with mixture of vinegar and water.
(Caution: rinse quickly and thoroughly with water when chemical burn is caused by vinegar.
If the eye is still red, painful, tears and is sensitive to light, medical advice is required.)
Trouble Shooting FAQ
Noise:
Under normal operation the system will hum due to the motor, impeller and cooling fan in
operation.
Slurping noise:
Your pump has formed a water vortex like when you are emptying out a bathroom sink or
tub. Add more water or gently disturb water with a spoon. There is no sure way to eliminate
a vortex from forming due to the pump rotation but usually will go away on its own.
Gu Woosh noise:
The pump is sucking air - add more water. You should also see small bubbles in your tank.
Food damage:
The pump’s water jet is cracking eggs or damaging fish fillets: Turn the pump outlet to face
the container wall; this will greatly temper the flow of the pump output. It is also good practi-
ce to bag eggs to prevent them from being “blown” around in certain containers.
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2021-06-14 OCG BluMill Sous Vide Manual V03.indd 7
2021-06-14 OCG BluMill Sous Vide Manual V03.indd 7
07-07-2021 09:03
07-07-2021 09:03