Bluewater Pro 400BC-HR, Owner'S Manual

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© Bluewater Group 2022
EN
TROUBLESHOOTING
How to solve simple problems
If Pro stops because of an emergency, disconnect it from power and connect it again,
or press and hold the Button for 3 seconds to reset the emergency stop.
For more severe problems, see Complete User manual on www.bluewatergroup.com.
Symptom Cause Solution
The ON/OFF light flashes. The water purifier is flushing. Allow flush
to be completed before using the water
purifier.
Pro 400: Replace FILTER I.
Pro 600: Replace FILTER I
and II.
See Complete User manual.
The Inlet Grid Filter is blocked. See Complete User manual.
The inlet water pressure is
too low.
Make sure that inlet water tubing is
the proper size as specified in the
“REQUIREMENTS FOR INLET WATER
to purifier”.
Pro 400: Replace FILTER II.
Pro 600: Replace FILTER I
and II.
See Complete User manual.
The inlet water pressure is too
low. The water purifier has
stopped.
The water purifier will try to restart
automatically. Make sure that the inlet
water pressure is sufficient. If necessary,
replace the filters. See Complete User
manual.
Press and hold the Button to restart the
water purifier. Release the Button when
the FILTER I light and STOP light go out.
FILTER I or FILTER II is blocked. Make sure that there is nothing in the
filters that may be blocking water flow.
If necessary, replace filters. See
Complete User manual.
The Inlet Grid Filter is blocked. See Complete User manual.
The inlet water pressure is too
low.
Install a pressure boosting pump to
increase the inlet water pressure.
Check the parts that may influence
the inlet water pressure. This includes
the inlet water line, the Inlet Grid Filter,
FILTER I, or any External Filters placed
in front of Pro. Make sure the inlet water
tubing is the proper size specified in the
“REQUIREMENTS FOR INLET WATER to
water purifier“.
The water purifier has
stopped. The purified water
quality is too low.
Disconnect the water purifier from
power. Connect it again to start the
automatic flush. Do this 2 times. If the
problem persists, do not use the water.
Contact your Bluewater dealer.