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HOW TO OBTAIN SERVICE FOR YOUR APPLIANCE 

Please keep your purchase receipt or other proof of purchase details in a safe place; you will need to have this documentation 

available should the product require attention under guarantee. 

Please take a few moments to complete the details below, as you will need this information when you call us, or to use our 

online services. When you call us you may be required to input your serial number into your telephone keypad. For help please 

visit Blomberguk.com/support/model-finder 

  The product model number is printed on the Operating Instruction Booklet / User guide  

  The product model and serial number is printed on the Rating Label affixed to the appliance. 

  The Retailer (Purchased from) and Date of purchase will be printed on your purchase receipt or other proof of 

purchase paperwork 

Recording of these details alone will not count as proof of purchase. A valid proof of purchase is required for requesting 

service under guarantee. 

Model number 

Serial number 

Purchased from 

Date of purchase 

 
 

 

 

 

 

For service under guarantee or for product advice please call our Contact centre 

Before requesting service please check the troubleshooting guide in the Operating Instructions booklet, as a charge may be 

levied where no fault is found, and even though your product may still be under guarantee. 

After arranging service the area around the product must be easily accessible to the Engineer, without the need for cabinets or 

furniture to be removed or moved. 

It is your responsibility to ensure our Engineers have a clean and safe environment to carry out any repairs. 

Please have your Model number and Serial number available when you call us, as you may be required to input your serial 

number into your telephone keypad during your call. 

UK Mainland & Northern Ireland:  

0333 207 9870  

Landline or mobile calls to 0333 numbers cost no more than calls to geographic numbers 01 or 02, and are charged at the 

basic rate. Calls from landlines and mobiles are included in free call packages but please check with your telephone service 

provider for exact call charges. 

Republic of Ireland:  

01 691 0160

 

 

Service once the manufacturers guarantee has expired 

If you have purchased an extended guarantee please refer to the instructions contained within the extended guarantee 

agreement document, otherwise please call us using the appropriate number above, where service can be obtained at a 

charge. 

Should you experience any difficulty in obtaining service please call us on 

0333 207 9870

 or 

01 691 0160

 

Contact us though our website 

Send us a secure message through our online contact us form. Please visit our website, click Contact Us and choose a 

product support topic from the list of options. Complete the required details and click send message. 

Product registrations 

For UK and Republic of Ireland product registrations please visit blomberguk.com/register 

Summary of Contents for LWF3114420

Page 1: ...Washing Machine User Manual LWF3114420W 2820528522_EN 14 08 20 12 10 Document Number...

Page 2: ...in a safe location close to the appliance for easy future reference This user manual may also be applicable for several other models Differences between models will be listed If you have any questions...

Page 3: ...open the locked loading door The door will open immediately after the washing cycle has ended If the door does not open apply the solutions provided for Loading door cannot be opened error in the Tro...

Page 4: ...el the programme see Cancelling the programme section u Plug the product into a grounded outlet protected by a 13 A fuse Do not neglect to have the grounding installation made by a qualified electrici...

Page 5: ...of the product are manufactured from recyclable materials in accordance with our National Environment Regulations Do not dispose of the packaging materials together with the domestic or other wastes...

Page 6: ...ater inlet Double Water inlet Available Electrical input V Hz 230 V 50Hz Total current A 10 Total power W 2200 Main model code 1215 A WARNING Consumption values are applicable for cases where the wire...

Page 7: ...Do not install the product in environments where the temperature falls below 0 C Leaving a gap at the sides of the machine is suggested to reduce vibration and noise On a raised floor do not place the...

Page 8: ...ssively wet Therefore follow the heights described in the figure 40 cm 100 cm To prevent the waste water siphoning back into the machine again and to ensure easy drainage do not immerse the end of the...

Page 9: ...eplaced by a special purpose made mains lead which can only be obtained from an Authorised Service Agent B WARNING This appliance must be earthed If the fitted moulded plug is not suitable for your so...

Page 10: ...ng materials in a safe place away from reach of the children 4 1 8 Initial use Before starting to use the product make sure that the preparations are made which are in line with the Important Safety a...

Page 11: ...h dusts and powders on the laundry may build up on the inner parts of the product in time and can cause damage 4 2 3 Tips for energy and water saving Following information will help you use the produc...

Page 12: ...lely for delicate clothes and at suggested programmes When washing dark coloured clothes and quilts it is recommended to use liquid detergent Wash woollens at suggested programme with special detergen...

Page 13: ...n wash compartment compartment no 2 or directly into the drum before washing Using starch Add liquid starch powder starch or the dyestuff into the softener compartment Do not use softener and starch t...

Page 14: ...mmended for colours can be used at dosages recommended for normally soiled clothes Detergents which do not contain bleach should be used Liquid detergents suitable for colours and dark colours can be...

Page 15: ...button 1 13 Programme Selection LEDs 4 3 2 Display symbols a b c d e f g h i k j m l n a Temperature indicator b Internet Connection indicator c Steam indicator d Audio Warning indicator e No Water i...

Page 16: ...60 11 0 105 2 000 1400 Cold 90 40 11 0 105 1 000 1400 Cold 90 Eco 40 60 60 11 62 0 1 125 1400 40 60 60 5 5 36 0 0 620 1400 40 60 40 5 5 29 0 0 330 1400 40 60 60 11 62 0 1 385 1400 40 60 60 5 5 39 0 0...

Page 17: ...ogrammes in terms of energy consumption are generally those that perform at lower temperatures and longer duration Noise and remaining moisture content are influenced by the spinning speed the higher...

Page 18: ...heets bedlinen underwear etc cotton items for which you require an anti allergic and hygienic washing at high temperature with intensive and long washing cycle The high level of hygiene is ensured tha...

Page 19: ...obtain with normal washing in a much shorter period of time Usage life of your shirts increases Fast Full Load Mini 14 Use this programme to wash your lightly soiled or unspotted cotton clothes in a...

Page 20: ...e Oil Coke Mayonnaise Baby Food Select the stain programme Select the stain you want to clean by locating it in the groups above and selecting the related group with the quick auxiliary function butto...

Page 21: ...programme appears on the display Press the Temperature Adjustment button again to decrease the temperature 4 3 7 Spin speed selection Whenever a new programme is selected the recommended spin speed of...

Page 22: ...ramme is selected frames of the auxiliary function symbol that can be selected together with it illuminates And when you select an auxiliary function the interior area of the auxiliary function symbol...

Page 23: ...Personalisation auxiliary function is selected the washing performance and energy consumption will be different than the declared value AntiCrease This function is selected through the HomeWhiz applic...

Page 24: ...l be displayed and then On icon will appear on the display Release Auxiliary Function button 4 Release Auxiliary Function button The Wireless icon will flash while the product is connecting to Interne...

Page 25: ...he End Time selection is completed the time appears on the screen consists of end time plus the duration of the selected programme 4 3 10 Starting the programme 1 Press Start Pause button to start the...

Page 26: ...when you press Start Pause button the door lock will be deactivated and the door will open allowing you to add garments The door lock icon on the display goes off when the door lock is deactivated Aft...

Page 27: ...ngs notifications and keys Low volume and high volume Press and hold 1st and 2nd auxiliary function buttons for 3 seconds to adjust the volume level After the countdown as 3 2 1 on the display is over...

Page 28: ...work Follow the steps in the app to perform setup To start the setup make sure that your machine is turned off Press and hold the On Off button and the auxiliary function button 4 simultaneously for 5...

Page 29: ...hiz Account Linking To delete the linking of a washing machine that has been paired with someone else s account follow the steps below Use the On Off key to switch on your machine When your machine is...

Page 30: ...rol your washing machine remotely via the internet regardless of whether the washing machine is switched on or off and independently from location In certain cases it deactivates itself for safety rea...

Page 31: ...fter every washing make sure that no foreign substance is left in the drum If the holes on the bellow shown in the figure is blocked open the holes using a toothpick Foreign metal substances will caus...

Page 32: ...clean the dirty filter and discharge the water 1 Unplug the machine to cut off the supply power A CAUTION Temperature of the water inside the machine may rise up to 90 C To avoid the burning risk clea...

Page 33: ...rain hose is clogged or twisted Clean or flatten the hose Pump filter is clogged Clean the pump filter Product stopped shortly after the programme started Machine has stopped temporarily due to low vo...

Page 34: ...ard water causes the soil to stick on the cloth and this turns the cloth into gray in time It is difficult to eliminate graying once it happens Use the recommended amount of detergent appropriate for...

Page 35: ...nd clean the drawer with hot water Put the detergent in the correct compartment Detergent was mixed with the softener Do not mix the softener with detergent Wash and clean the drawer with hot water De...

Page 36: ...e foam has occurred and automatic foam absorption system has been activated due to too much detergent usage Use recommended amount of detergent The product does not switch to spinning step when the la...

Page 37: ...ial or non residential household premises unless we have previously agreed to the installation environment This guarantee is limited to the cost of repairing the product To the extent permitted by law...

Page 38: ...pointment cannot be arranged Will there be any charge for the repairs It is your responsibility to provide evidence to the Engineer that your product is covered by this guarantee with a proof of purch...

Page 39: ...n addition it is only valid for one replacement of the Optima motor during the extra 9 year for free standing appliances or 8 year for built in appliances guarantee period 3 To activate your guarantee...

Page 40: ...ing service the area around the product must be easily accessible to the Engineer without the need for cabinets or furniture to be removed or moved It is your responsibility to ensure our Engineers ha...

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