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Washing Machine / User Manual
• Return to the HomeWhiz application and wait until the setup is complete. When setup is complete, give
your washing machine a name. Now, you can tap “Add White Appliance” and see the product you have added
in the “Products” page.
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If you cannot successfully perform the setup within 5 minutes, your washing machine will turn off automatically. In this case,
you will have to start over the setup procedure. If the problem persists contact the Authorised Service Agent.
You can use your washing machine with more than one smart device. To do this, download the HomeWhiz app on the other
smart device as well. When you launch the app, you will need to log in with the account you previously created and paired your
washing machine. Otherwise, please read "Setting up a washing machine that is connected to someone else's account".
4.3.16.2 Setting up a washing machine that is connected to someone else's account
If the washing machine you want to use was previously introduced to the system with someone else's
account, please follow the steps below for HomeWhiz registration and setup of your product.
• Create a new account and log in to this account on the HomeWhiz app. Make sure that your smart device
and washing machine are connected to the same network.
• Tap Add/Remove Product on the Products page. Under "Other Products" tab, you can see the product
and the user who owns it.
• Touch next to the washing machine you want to add and name the product.
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Your request to add the product will be sent to the product's owner via e-mail. You can start to use the product mutually
once the product's owner has approved your request. Plus, the product owner may accept or reject the request sent
through the application. For this, the person must select the Settings tab on the main page of the application. They must
proceed to the User Linking Settings page and accept the request, if they want to.
4.3.16.3 Deleting HomeWhiz Account Linking
To delete the linking of a washing machine that has been paired with someone else’s account, follow the steps
below.
• Use the On/Off key to switch on your machine.
• When your machine is on, press and hold the auxiliary function button 4 and Time Delay button for 5 seconds.
• After countdown “5-4-3-2-1“ on the display, you will hear a beep for your request. Deleting the linking
will take a few seconds. Once it is complete, you will hear two beeps.
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WARNING:
Once you have completed this procedure, you cannot use the HomeWhiz function of your machine until you
perform setup again.
WARNING:
Your product does not have to be connected to the internet to delete the account linking. Your request will be
received. Linking will be automatically deleted as soon as your product connects to internet.
4.3.16.4 HomeWhiz function and its use
After HomeWhiz setup, Wireless will automatically turn on. To activate or deactivate the Wireless connection,
please see 4.3.8.2 “Wireless Connection 3’’.
If you turn off and on your machine while Wireless is active, it will automatically reconnect. In cases such as
network password change or modem turn-off, Wireless will automatically turn off. For this reason, you will
need to turn on the Wireless again if you want to use the HomeWhiz function.
You can check the Wireless symbol on the display to track your connection status. If the symbol is continuously
on, you have internet connection. If the symbol is flashing, the product is trying to connect. If the symbol is off,
you have no connection.
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WARNING:
When the wireless network connection is on in your product, HomeWhiz function will be selectable.
If the HomeWhiz function cannot be selected, check the network connection status. If the connection cannot be established,
repeat the initial set-up settings on the appliance.
When you want to control your washing machine remotely, you need to activate the HomeWhiz function by
pressing the HomeWhiz button on the control panel of your washing machine. When your product is accessed,
you will see a screen similar to the below. In the meantime, Wireless will automatically turned on, if it is off.