Blink WE-30C Owner'S Manual Download | Manualshive

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OM0001_L2_R_WM_USAv2.1

51

Blink updates

Periodically your Blink charging system will download and install firmware updates automatically.
Typically this will occur after midnight, and only takes a few minutes. Your Blink charging system will
display the screens below during these updates.

Note:

If your Blink charging system is shut down and restarted, it may trigger the update process.

DO NOT remove power from the unit while the firmware is being updated.



Your Blink unit displays

this message while it is
updating its firmware, which
operates the system’s basic
functions.



This

message appears
for a few seconds
after the update
finishes, just
before your Blink
unit restarts.



This

message appears
for a few moments
after the Blink unit
restarts, then the
normal Main
screen appears.

If this message
appears, the firmware
did not update
correctly. Your Blink
unit will wait 60
seconds and try again.
If this message keeps
appearing, contact
Blink support.

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Summary of Contents for WE-30C

Page 1: ...a CarCharging Company Level 2 Residential Charging System Owner s Manual Simply Smart ...

Page 2: ...materials in this manual Blink is not responsible for damages either direct or consequential arising out of or relating to the use or application of these materials Blink Blink Network and the logo are registered trademarks of Blink Network LLC ANSI is a registered trademark of the American National Standards Institute IEC is a registered trademark of the International Electrotechnical Commission ...

Page 3: ...process 9 Step 1 Network Setup 10 A Select your home network type 11 B Enter your password 12 C Set up the IP 13 D Set up an HTTP Proxy 14 E Set up Wi Fi manually 16 Step 2 Time and Date Setup 17 A Set the time date time zone and Daylight Savings 17 Step 3 Electricity Rate Setup 18 A Set up a single rate plan 19 B Set up a multiple rate plan 20 Step 4 Schedule Charging Times 23 A Schedule the desi...

Page 4: ...Test your network connection 37 View information about your Blink charging system 37 Adjust your display view 38 View information about the Blink intranet 38 Creating a new intranet password 39 Using the intranet 40 Charge Schedule 43 kWh Rate s 43 Device Info 44 Date Time 44 Upload Firmware 45 Change Device PIN 46 Change Intranet Password 46 Get help with using your Blink 47 Power issues 48 Power...

Page 5: ... Read all the instructions before using this product b This device should be supervised when used around children c Do not put fingers into the electric vehicle connector d Do not use this product if the flexible power cord or EV cable is frayed has broken insulation or any other signs of damage e Do not use this product if the enclosure or the EV connector is broken cracked open or show any other...

Page 6: ...al parts Verify that the system is properly installed and grounded according to its installation manual and national state and local codes Incorrect connections may cause electric shock Disconnect input power before installing or servicing the equipment WARNING Models WE 30C Indoor use only Cord connected models of this equipment are intended for indoor use only These models can be converted for p...

Page 7: ...which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the antenna Increase the separation between the equipment and the receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio...

Page 8: ... Flexible in freezing temperatures Durable for years of use Cord reel Keeps your cord off the ground clean and tidy Wraps it up just like a garden hose Holds the connector firmly in the holster just lift up the connector to remove it Protects the connector from the weather Connector Locks in place in the vehicle inlet to prevent accidental disconnection Safe in wet or dry use No power unless locke...

Page 9: ...g on the ground Go ahead and touch it It s just like clicking a computer mouse Touch Stats to see your charging history Settings to change how and when your Blink does things Help when you re stuck and Main to get back here Or you can Reschedule Charge or Start Charging Now This icon shows whether your Blink unit is connected to the Internet via your home network Green signal Wi Fi network connect...

Page 10: ...d in the vehicle s inlet with an audible click Communicates with your vehicle when the Blink connector is plugged into the vehicle inlet so the vehicle will not drive until the connector is unplugged Turns off the charging power if the Blink connector or cable is subjected to excessive strain Contains a charge circuit interrupting device CCID and a ground monitoring circuit Meets all National Elec...

Page 11: ...se visit www Blinknetwork com The Blink Portal The Blink Portal presents all the information you need in one place With your customizable Blink Dashboard you can quickly view and interact with the Blink Network to access dynamic information any time from your mobile phone or over the Internet Blink Portal features include Customizable Blink Dashboard with an easy to use interface choose the Blink ...

Page 12: ... simple and Blink will walk you through it A small plus sign will appear in one corner Touch the plus sign Repeat this step four times as the plus sign moves around the screen first to each corner then to the center of the screen A circle will appear in one corner Touch the circle Repeat this step three times as the circle moves to each corner A Calibration Complete message will appear in the cent...

Page 13: ...e screen appears tip You can set up your Blink charging system later if you want or skip any step in the Setup process Change your Blink unit s settings any time by touching Settings on the Main screen Touch Configure Your Device to start the Setup process Touch Settings to change your Blink s settings later ...

Page 14: ... your Blink charging system Local Area Network LAN If your home has an Internet connection but not a Wi Fi network your charging system can connect to the Internet via an Ethernet connection An Ethernet cable connects your charging system directly to the LAN The Ethernet port on your Blink charger is the center port on the bottom of the charger assembly and is covered with a black plastic cap Simp...

Page 15: ... Wi Fi Networks Detected message appears the charging system currently cannot connect to a wireless network Confirm that your wireless network is operating properly if not correct the problem touch Rescan then touch Configure to the right of the network name when it appears If your wireless network is set to not broadcast or hidden SSID touch Manually Connect to Wi Fi See section E Set up Wi Fi ma...

Page 16: ...works much like the keypad on a cell phone in that the main keypad shows only lowercase letters and you toggle to other keypad screens for uppercase letters numbers or symbols Touch the icon to toggle between lowercase and uppercase letters Touch the icon to switch to numbers and selected symbols and the icon to switch back to letters Touch the icon to view additional symbols ...

Page 17: ... If you are an advanced user familiar with network setup you may choose to specify a static IP address and associated settings In this case follow the steps shown below Do you have a standard setup If so just touch Save or Touch Static to specify an IP address for your home network Go to below Touch IP Address then use the numeric keypad on the left to enter the address Touch and enter the address...

Page 18: ...e system assign a port To manually assign both the URL and port choose MANUAL If you chose MANUAL touch and enter the Server address e g user password myproxy com and Port Number Once you finish entering HTTP Proxy settings touch Save to complete setup and connect to your network To set up an HTTP Proxy Touch AUTO to enter the server address and let the system assign the port Touch MANUAL to enter...

Page 19: ...ct Touch Continue to proceed to Step 2 If the Network Test fails Touch Skip to resolve the issue later Touch Restart Setup to check and correct the network settings Touch Retry Test to try again If you cannot resolve the problem yourself please contact Blink support tip If a network test fails touch the name of the test to go directly to the setup step for that setting and correct it ...

Page 20: ... Check your Wi Fi router s documentation to determine your network s security type Note If your Wi Fi network has WPA2 encryption select WPA Use the keypad to type the name of your home network Touch Next Touch Next to continue Go to section B Enter your password Touch the arrows to scroll to your Wi Fi network s security type The options are OPEN WEP and WPA ...

Page 21: ...e date and time fields unless you turn the automatic function off To use the automatic feature touch ON and skip to or To turn off the automatic time date feature and set the time and date yourself touch OFF Use the green arrows to scroll to the current hour then touch Select or touch the minutes Continue these steps to enter the minutes AM or PM month day and year Touch these arrows to scroll to ...

Page 22: ...rate plan Energy costs vary by time of day weekday weekend and or season Electricity is billed by the kilowatt hour kWh you will enter the cost for one kWh for each rate you enter in your Blink charging system tip Before you start this step we recommend that you get the most recent copy of your electric bill which should list each billing rate available to you at your residence Contact your electr...

Page 23: ...sing the arrows enter the rate your utility charges for one kWh e g 0 06163 Start with the first digit the dollars place which is usually zero 0 then touch Select or the next digit Continue until you have entered every digit Touch Next and proceed to Step 4 ...

Page 24: ...e higher rate charged at those times when electricity demand is highest Use the green arrows to enter the standard off peak rate your utility charges for one kWh Starting with the first digit the dollars place scroll to the correct amount usually 0 then touch Select or the next digit Continue until you have entered every digit Next touch the arrows and Select to enter the start and stop times for ...

Page 25: ...2 1 21 Step 3 continued Touch the arrows and Select to enter the date range when this rate is in effect then touch Next Touch the green arrows to choose whether this rate applies on WEEK DAYS or WEEK ENDS then touch Next ...

Page 26: ...ction Note that for multiple rate plans you must enter at least two rates You may choose to do this later however Review the rates you entered Touch DELETE to remove a rate You cannot delete the Standard Rate Touch EDIT to change a rate To enter a new rate touch ADD ANOTHER then repeat through of this section When you are finished entering rates touch Next ...

Page 27: ...g saving you money You can schedule multiple time slots too for example after work on weekdays and during the early morning hours on weekends Note If your vehicle can also save a charging schedule make sure that the schedule in your Blink does not conflict with the vehicle s schedule Only enter a schedule in your vehicle or your Blink not both Consult your vehicle owner s manual to see if the vehi...

Page 28: ...ystem to be available for charging Use the green arrows to enter the times to start and end each charging session touching Select or the next field until you have finished entering the times Touch the arrows to select WEEK DAYS or WEEK ENDS for this time slot Touch Next Touch Next to view all scheduled entries and or add another entry ...

Page 29: ...nt charge schedule Touch DELETE to remove an entry Touch EDIT to make changes to an entry Touch ADD ANOTHER to enter another charge time then repeat through on the previous page If there are more than four entries touch the green arrow to view more When you have finished the charge schedule touch Next to proceed to Step 5 ...

Page 30: ...in your home or if your Blink charging system is in an easily accessible location such as a carport Note The PIN only protects the Blink system s settings from being altered The PIN does not prevent unwanted charge sessions from occurring To create a PIN use the keypad to enter the desired 4 digit number Touch X to backspace if necessary tip If you do not want to create a PIN touch Skip to exit th...

Page 31: ...gin The right side of the Main screen tells you about your most recent charging session such as how much of the charge occurred during off peak billing hours and the estimated cost of the charging session When your vehicle is unplugged If your vehicle is unplugged the Main screen displays this message until you plug in your vehicle for charging If you set up a charging schedule Blink displays the ...

Page 32: ...s charging Note The Total Elapsed Time indicates the cumulative time that the vehicle has been plugged into your Blink unit To determine whether your vehicle has a full charge check its onboard charge status tip At any time you can touch either Start Charging Now or to Reschedule Charge This won t change your normal charge schedule it is a one time event Once charging begins you can touch Stop Cha...

Page 33: ...ge Rescheduling a charge only affects the current charging session it does not affect your normal charging schedule Rescheduling a charge When you cancel a charge by touching Stop Charging or unplugging your vehicle you can choose to Start Charging Now Resume Schedule or Reschedule Charge for this session only Rescheduling does not affect the future charge schedule To reschedule a charge touch the...

Page 34: ...harging generally due to high demand for electricity This can happen if you give your utility permission to balance their electrical load via demand response functions Both of these screens indicate when charging will resume This screen indicates that your Blink charging system was waiting to start a scheduled charge ...

Page 35: ... your vehicle estimated CO2 you saved with your vehicle and Blink charging system and more Note You must enter your electric company s billing rates at your residence in order for Blink to calculate Charging Cost Cost Per Charge Price Per kWh or Off Peak Touch Stats to view information about your Blink charging sessions during the current and previous month Touch Previous Month to display last mon...

Page 36: ...link Charger Settings Once your Blink setup is complete all changes are made from the Settings menu Touch Settings to see a menu of Blink options Touch an option on the Settings menu to change settings or to view the Blink Device Information ...

Page 37: ...dule billing rates time and date and network setup An asterisk appears to show where to enter each digit of your PIN This error message appears when you enter an incorrect PIN Touch the X backspace and reenter your PIN If you forget your PIN touch and hold the X for at least five seconds When the Create a PIN screen appears enter a new PIN and touch Continue or press Skip to continue without a PIN...

Page 38: ...play the available locations Change your charge schedule Touch the Charge Schedule option on the Settings menu to display the following screen This update process is identical to the original setup process See Step 4 for more information Select the appropriate location from the listing and touch Save ...

Page 39: ... the following screen This update process is identical to the original setup process See Step 3 for more information Change the date and time settings Touch the Date Time option on the Settings menu to display the following screen This update process is identical to the original setup process See Step 2 for more information ...

Page 40: ...n the Settings menu to display the following screen This update process is identical to the original setup process See Step 1 for more information If you did not enter a PIN during setup Use the keypad to enter a 4 digit PIN touch Continue re enter your PIN then touch Continue again If you need to delete your PIN Touch Skip At that point you will be able to create a new PIN if you want ...

Page 41: ...twork Test option on the Settings menu to display the following screen View information about your Blink charging system Touch the Device Info option on the Settings menu to display the following screen This information is helpful for troubleshooting your Blink device ...

Page 42: ...bout the Blink intranet Touch the Intranet option on the Settings menu to display the following screen This screen provides information about connecting to the Blink intranet from your home network The default intranet password is blinkadmin Use the right and left arrows to adjust the screen saving value 0 seconds to Never Touch the arrows to adjust the display screen s brightness ...

Page 43: ...OM0001_L2_R_WM_USAv2 1 39 Creating a new intranet password This screen appears to allow you to create a new password Use the standard keys The up arrow changes the character case ...

Page 44: ...Note Your home must already be set up for Internet connection with either a Wi Fi network or an available Ethernet port on a modem or router and an Ethernet cable that reaches from that port to the charging system Now that you are logged in you can perform many of the standard functions described earlier in this manual The default password is blinkadmin If you forgot your password touch here and t...

Page 45: ...OM0001_L2_R_WM_USAv2 1 41 Touch Menu to view the charging status for your Blink charging station ...

Page 46: ... set or change your Blink unit s configuration Or you select the options from the Main screen The displayed screens are slightly different but the operations are the same as those performed on the initial setup of your Blink charging system Select the current or previous month s history ...

Page 47: ...R_WM_USAv2 1 43 Charge Schedule kWh Rate s Select whether to set a charge schedule See the instructions on page 24 Select the appropriate rate plan and enter your electricity costs See the instructions on page 19 ...

Page 48: ...ption and this screen is displayed with your Blink unit s information This will be helpful in troubleshooting your Blink device Set the time and date on your Blink charging system or allow the Blink system to set it automatically default setting See page 17 for directions ...

Page 49: ... Click Upload Firmware to upload the latest Blink software for your charging system View your system log by touching the View System Log button Select the file from the Blink Network and touch Upload Screen appears when the upload is complete ...

Page 50: ...nge Intranet Password To create or change your PIN touch Change Device PIN Enter a 4 digit Personal Identification Number See page 26 for directions To create or change your intranet password touch Change Intranet Password See page 12 for directions ...

Page 51: ...wo types of Blink help Clicking the question marks that appear on certain screens this pops up helpful information about that screen or screen item Touching Help on the Main screen Touch Help at any time for links to the Blink network and further assistance Touch question marks to obtain helpful information regarding associated items ...

Page 52: ... page 5 Touch the screen anywhere to begin calibration If the screen is not touched within the timeout period your Blink unit skips the calibration step applies the last saved calibration settings and displays the Welcome screen below The Welcome to Blink screen appears Touch Charge Now to return to the Main screen and resume normal use Otherwise your Blink charging system will wait 15 minutes the...

Page 53: ...e screen to manually clear the power fault If fault fails to clear unlikely contact your Blink Contact Center service representative In addition to these screens an intermittent beep indicates that a power outage has occurred This beep stops once the system is either manually reset or resets automatically The Blink charging system shows this screen after a power fault has occurred Touch the screen...

Page 54: ...lly In most cases simply touching the screen to reset the system resolves the problem However if you see this screen again please contact a Blink Contact Center service representative Critical error Most users will never see this screen Following the screen s instructions to turn off the power to your Blink charging system then turn it back on usually will resolve the problem If not please contact...

Page 55: ...ate process DO NOT remove power from the unit while the firmware is being updated Your Blink unit displays this message while it is updating its firmware which operates the system s basic functions This message appears for a few seconds after the update finishes just before your Blink unit restarts This message appears for a few moments after the Blink unit restarts then the normal Main screen app...

Page 56: ...52 OM0001_L2_R_WM_USAv2 1 Advanced Settings Set Output Current Authorized Personnel Only Touch the Settings tab Touch the Device Info option Touch the Settings tab Touch the Device Info option ...

Page 57: ... Mode Enter the maintenance PIN The Maintenance Mode is for qualified Blink technicians or licensed contractors only Contact the Blink Support Center at 1 888 998 BLINK 2546 to request the latest maintenance PIN Touch the Amperage option Touch and hold the Maximum Current title for 10 seconds Touch the Amperage option ...

Page 58: ...mperage rating for the Blink unit Touch Save when the correct amperage setting is displayed Touch the right and left arrows to raise and lower the amperage values to the correct level Touch Save when the correct setting is displayed You will be returned to the Maintenance menu ...

Page 59: ...ice performed by a certified electrical contractor or qualified Blink charger service facility Keep Blink equipment clean Regularly check for and remove foreign objects or debris on or around your Blink charging system Wipe the touch screen with a damp cloth or a standard glass cleaner If using a glass cleaner spray it on the cloth not the screen itself Do not use products containing ammonia Wipe ...

Page 60: ...he vehicle receptacle Inspect your Blink unit s connector terminals on the charging cord look for dark discoloration or corrosion Verify that the terminals are straight and undamaged Have any necessary repairs performed by a qualified Blink service representative Refer to your vehicle s manual for inspection and maintenance information on the vehicle inlet We recommend that you inspect the connect...

Page 61: ...e 23 waiting 28 Charging history 43 charging status 41 Clean your blink 56 Configure your blink 9 Connection test 15 Connector 4 5 Cord 4 Cord reel 4 Creating new intranet password 40 Critical error 51 D Date Time Setting 45 Date Time screen 45 Daylight Savings Time 17 Demand response 6 31 Device Info screen 45 Device Information 38 Display view 39 DNS setting 13 E Electricity Costs kWh Rate s 44 ...

Page 62: ...ng 13 S Safety features 6 instructions 1 Self test fault 50 Set up your blink 9 Settings menu 33 Settings screens 43 Charge Schedule 44 Setup billing rates 18 charging schedule 23 network 10 PIN number 26 Time Date 17 Single rate plan 18 19 35 Stats 32 Stats screen 43 Subnet Mask setting 13 T Test network connection 15 38 Time Date 17 36 Time zone 17 Time of Use rate 18 Touch screen 4 5 calibrate ...

Page 63: ...OM0001_L2_R_WM_USAv2 1 59 This page intentionally left blank ...

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