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After-sales service
In the event of faults and repairs that you cannot rectify yourself,
please use our after-sales service.
You can find the addresses in the after-sales service directory.
Note:
You will be charged for calling the after-sales service
regarding an operating error.
When contacting the after-sales service, please specify the E-
number and FD number.
You can find these on the rating plate behind the appliance
door on the left-hand bottom edge.
Test dishes
Test dishes tested to standard EN 50304/EN 60350 (2009)
and IEC 60350. Please note the information in the tables about
preheating.
E no.
FD no.
Baking
Shelf posi-
tion
Operating
mode
Temperature
in °C
Baking time in
minutes
Viennese whirls
2
%
150 - 160*
25 - 35
1
›
140 - 150*
25 - 35
1 + 3
›
140 - 150*
25 - 35
Small cakes (x 20 per tray)
2
%
160 - 170**
20 - 30
1
›
150 - 160**
20 - 30
1 + 3
›
140 - 150**
30 - 40
Hot water sponge cake
1
%
160 - 170*
25 - 35
1
›
160 - 170*
25 - 35
Double crust apple pie (place baking tins next to one
another)
1
œ
160 - 170
70 - 80
* Preheat oven
** Preheat for 10 minutes
Grilling
Shelf position
Operating
mode
Temperature in
°C
Grilling time in
minutes
Bread (universal pan + wire rack)
2 + 3
$
270*
1 - 2
Beef steaks, x 12 (universal pan + wire rack)
2 + 3
$
270
25 - 30**
* Preheat for 10 minutes
** Turn
Z
of the way through the grilling time
