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Traditional Messaging Services

SkyTel traditional messaging services expand your communication options by
adding telephone access to your BlackBerry wireless email features. Contacts who
prefer to reach you by telephone can call to leave numeric, voice and text mes-
sages, depending on the options you’ve added to your SkyTel service.

Record your Personal Greeting(s)

Your personalized greeting lets your callers know immediately that they have
reached you. Change your greeting as often as you wish to provide callers with
your travel plans, business updates or other important information. The following
options are available.

1. Record a Subscriber Name - 

to identify yourself so people are sure they’ve reached

you (e.g., “John Doe”). The name you record is heard inside an automated
SkyTel greeting.

2. Record a SkyTalk Voice Mail Greeting -

 if you’ve added the SkyTalk option, for

anyone leaving you a SkyTalk voice message (e.g., “This is John Doe. You’ve
reached my SkyTalk mailbox. Please leave me a voice mail message. My
handheld will notify me immediately and I will call you back as soon as pos-
sible.”).

3. Record a Personal Access Greeting -

 if you purchased a Personal Access Number, so

you can greet callers in your own voice and walk them through the steps to
leave you a message (e.g., “Hi, this is John Doe. Please follow the prompts to
either leave me a numeric or voice mail message or dictate a message to a
SkyTel operator.”).

To Add the Personalized Greetings Described Above:

1. Dial your Personal Access Number

OR

1. Dial 1-800-SKYTEL-2 (1-800-759-8352), enter your SkyTel Pager Number,

then press 

THEN

2. Press   to access Subscriber Options.
3. Enter your Security Code, then press  .
4. Press     to Record Greeting. Choose a menu option:

 Press      to choose subscriber name or

 Press     to choose SkyTalk Voicemail Greeting or

 Press     to choose Personal Access Greeting

5. Follow the instructions for recording, reviewing and accepting the

greeting.

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Summary of Contents for SKYTEL

Page 1: ......

Page 2: ...Customer Service Settings and Features 6 Access My Services 6 Check Message Recall 7 Check SkyTel Coverage 7 Traditional Messaging Services 8 Record your Personal Greeting s 8 Sending Messages by Tele...

Page 3: ...munication options are nearly limitless This guide is designed to help you understand the many ways that SkyTel 2 Way services can enhance your BlackBerry service and RIM handheld to improve and simpl...

Page 4: ...ber PIN ________________________________________ You have a Personal Access Number if your SkyTel Pager Number PIN is10 digits beginning with a toll free prefix Telephone contacts dial your SkyTel Pag...

Page 5: ...to www skytel com and click on Send A Message It s easy The website will ask for your SkyTel Pager Number PIN Your contacts can send messages on any modem equipped computer using free SkyTel Access so...

Page 6: ...llows you to send messages from any modem equipped computer to other SkyTel customers using SkyTel Pager Numbers PINs Simply visit the customer service area on www skytel com and download the software...

Page 7: ...s send messages to several addresses at once add a custom signature to each message direct replies back to your email address and more To reach the Personal Messaging area click the Personal Messaging...

Page 8: ...2 hours All text and voice messages sent to your SkyTel Pager Number will be available for review If the message was sent using a 2 Way messaging device or SkyTel Access software with a pager number r...

Page 9: ...lk option for anyone leaving you a SkyTalk voice message e g This is John Doe You ve reached my SkyTalk mailbox Please leave me a voice mail message My handheld will notify me immediately and I will c...

Page 10: ...ly to the test message you just received see the manufacturer s instructions 6 To check the status of the message via telephone repeat Step 1 above then press followed by the confirmation number you r...

Page 11: ...E you can phone into the 2 Way System to listen to the recorded message 1 Dial your Personal Access Number OR 1 Dial 1 800 SKYTEL 2 1 800 759 8352 enter your SkyTel Pager Number then press THEN 2 Pres...

Page 12: ...our website at www skytel com You ll find a series of Frequently Asked Questions plus you can change settings retrieve and forward your messages download software and user guides even read the most re...

Page 13: ...ail record your Personal Greetings change your Security Code even set up and maintain message distribution lists The Main Menu After your personal greeting these are the options your callers hear To r...

Page 14: ...oice message Record your message Press at the completion of the message The following diagram shows additional options for your message SKYTALK SEND MESSAGE OPTION MENU _______________________________...

Page 15: ...Message Erase Message Review Next Message Redirect Message The Mailbox Menu The Mailbox Menu is your shortcut to all of the IVR features you ll need for your SkyTel account From here you ll be able t...

Page 16: ...ge and the system alerts you instantly via your handheld Rates start as low as 4 95 per month for 30 minutes Caller ID With Caller ID when you receive a numeric message or SkyTalk voice mail notificat...

Page 17: ...ationifsuchpurchasedorleasedDeviceiscoveredbymaintenanceprotection procured through SkyTel provided that SkyTel shall not be responsible for the cost of repair or replacement of any Device dueto inten...

Page 18: ...ntentispresentedsolelyforYourpersonaluse andthatYoushallnototherwise republish reproduce rebroadcast redistribute resell alter or modify any headline information or other content contained in the Lice...

Page 19: ......

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