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Sending Messages by Telephone

It’s easy! Follow the instructions below to send a numeric test message to yourself.
If you’ve added optional services such as SkyTel voicemail or Operator Dispatch, you
will hear those options at step 2, below.

1. Dial your Personal Access Number.

OR

1. Dial 1-800-SKYTEL-2 (1-800-759-8352), enter your SkyTel Pager Number,

then press   .

THEN

2. Press   to send a numeric message. Enter your area code and phone

number, then press     (make it a practice to have callers enter their area
 code for numeric messaging).

3. Press    to send the message.
4. Press   for a Confirmation Number (write it down) and hang up; in a few

 moments the handheld will alert you to your incoming message!

5. Select a preset response on your handheld to send a reply to the test

 message you just received (see the manufacturer’s instructions).

6. To check the status of the message via telephone, repeat Step 1 (above),

 then press      followed by the confirmation number you received during
 Step 4 (above).

Retrieving Messages by Telephone

Message Recall

With Message Recall, you never have to worry about losing messages. You can pick
up your SkyTel messages* even if your handheld is turned off or if you are outside a
coverage area for an extended period. Messages are stored for up to 72 hours.
(* NOTE: your BlackBerry and desktop emails are not stored in Message Recall).

When you call in for your messages, you can designate the time frame you desire
and listen to your messages - along with the date and time each was sent.

1. Dial your Personal Access Number.

OR

1. Dial 1-800-SKYTEL-2 (1-800-759-8352), enter your SkyTel Pager Number,

 then press   .

THEN

2. Press     to access Subscriber Options.
3. Enter your Security Code, then press    .

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Summary of Contents for SKYTEL

Page 1: ......

Page 2: ...Customer Service Settings and Features 6 Access My Services 6 Check Message Recall 7 Check SkyTel Coverage 7 Traditional Messaging Services 8 Record your Personal Greeting s 8 Sending Messages by Tele...

Page 3: ...munication options are nearly limitless This guide is designed to help you understand the many ways that SkyTel 2 Way services can enhance your BlackBerry service and RIM handheld to improve and simpl...

Page 4: ...ber PIN ________________________________________ You have a Personal Access Number if your SkyTel Pager Number PIN is10 digits beginning with a toll free prefix Telephone contacts dial your SkyTel Pag...

Page 5: ...to www skytel com and click on Send A Message It s easy The website will ask for your SkyTel Pager Number PIN Your contacts can send messages on any modem equipped computer using free SkyTel Access so...

Page 6: ...llows you to send messages from any modem equipped computer to other SkyTel customers using SkyTel Pager Numbers PINs Simply visit the customer service area on www skytel com and download the software...

Page 7: ...s send messages to several addresses at once add a custom signature to each message direct replies back to your email address and more To reach the Personal Messaging area click the Personal Messaging...

Page 8: ...2 hours All text and voice messages sent to your SkyTel Pager Number will be available for review If the message was sent using a 2 Way messaging device or SkyTel Access software with a pager number r...

Page 9: ...lk option for anyone leaving you a SkyTalk voice message e g This is John Doe You ve reached my SkyTalk mailbox Please leave me a voice mail message My handheld will notify me immediately and I will c...

Page 10: ...ly to the test message you just received see the manufacturer s instructions 6 To check the status of the message via telephone repeat Step 1 above then press followed by the confirmation number you r...

Page 11: ...E you can phone into the 2 Way System to listen to the recorded message 1 Dial your Personal Access Number OR 1 Dial 1 800 SKYTEL 2 1 800 759 8352 enter your SkyTel Pager Number then press THEN 2 Pres...

Page 12: ...our website at www skytel com You ll find a series of Frequently Asked Questions plus you can change settings retrieve and forward your messages download software and user guides even read the most re...

Page 13: ...ail record your Personal Greetings change your Security Code even set up and maintain message distribution lists The Main Menu After your personal greeting these are the options your callers hear To r...

Page 14: ...oice message Record your message Press at the completion of the message The following diagram shows additional options for your message SKYTALK SEND MESSAGE OPTION MENU _______________________________...

Page 15: ...Message Erase Message Review Next Message Redirect Message The Mailbox Menu The Mailbox Menu is your shortcut to all of the IVR features you ll need for your SkyTel account From here you ll be able t...

Page 16: ...ge and the system alerts you instantly via your handheld Rates start as low as 4 95 per month for 30 minutes Caller ID With Caller ID when you receive a numeric message or SkyTalk voice mail notificat...

Page 17: ...ationifsuchpurchasedorleasedDeviceiscoveredbymaintenanceprotection procured through SkyTel provided that SkyTel shall not be responsible for the cost of repair or replacement of any Device dueto inten...

Page 18: ...ntentispresentedsolelyforYourpersonaluse andthatYoushallnototherwise republish reproduce rebroadcast redistribute resell alter or modify any headline information or other content contained in the Lice...

Page 19: ......

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