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SkyTel On-line Services

Wireless Internet Email

With BlackBerry by SkyTel, you have a true extension of your desktop email. Email
sent to your desktop will also be sent to your handheld. Responses from your
handheld appear to the recipient as if you are sitting at your desk.

Once the BlackBerry Enterprise Server and your BlackBerry desktop software are
properly set up, you will automatically receive your corporate email on your
handheld. Your desktop email will be checked every few minutes. When new
email arrives, your handheld will receive a preview message. You can request to
receive more of the email - up to 4,000 total characters. When you respond to
the email from your handheld, it will appear exactly as if it came from your
desktop email.

To send email from your handheld, simply address your message to another
email address — just like you would on your desktop.

SkyTel Messaging Software

SkyTel Messaging Software allows you to send messages from any modem-
equipped computer to other SkyTel customers using SkyTel Pager Numbers (PINs).
Simply visit the customer service area on www.skytel.com and download the
software compatible with your operating system. Features vary by program, but all
packages streamline messaging and enhance your ability to organize, track and log
your messaging communications.

Note: SkyTel Messaging Software is for use in the United States only. SkyTel
subscribers located outside of the U.S. should not use this software.

Send-a-Message

Log on to the Send-a-Message page at www.skytel.com and follow the steps below
to send a message to any SkyTel text-messaging customer. It’s as easy as 1, 2, 3.

Step 1: Enter the customer’s SkyTel Pager Number (PIN).

Enter the number without any spaces or punctuation.

Step 2: Type your message.

Be sure to add your name at the end so the recipient knows who sent
the message.

 The recipient’s handheld and type of service will determine the length

of message you can send. Click on the field label for guidelines.

Click on the Character Count button after you’ve typed the message to see

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Summary of Contents for SKYTEL

Page 1: ......

Page 2: ...Customer Service Settings and Features 6 Access My Services 6 Check Message Recall 7 Check SkyTel Coverage 7 Traditional Messaging Services 8 Record your Personal Greeting s 8 Sending Messages by Tele...

Page 3: ...munication options are nearly limitless This guide is designed to help you understand the many ways that SkyTel 2 Way services can enhance your BlackBerry service and RIM handheld to improve and simpl...

Page 4: ...ber PIN ________________________________________ You have a Personal Access Number if your SkyTel Pager Number PIN is10 digits beginning with a toll free prefix Telephone contacts dial your SkyTel Pag...

Page 5: ...to www skytel com and click on Send A Message It s easy The website will ask for your SkyTel Pager Number PIN Your contacts can send messages on any modem equipped computer using free SkyTel Access so...

Page 6: ...llows you to send messages from any modem equipped computer to other SkyTel customers using SkyTel Pager Numbers PINs Simply visit the customer service area on www skytel com and download the software...

Page 7: ...s send messages to several addresses at once add a custom signature to each message direct replies back to your email address and more To reach the Personal Messaging area click the Personal Messaging...

Page 8: ...2 hours All text and voice messages sent to your SkyTel Pager Number will be available for review If the message was sent using a 2 Way messaging device or SkyTel Access software with a pager number r...

Page 9: ...lk option for anyone leaving you a SkyTalk voice message e g This is John Doe You ve reached my SkyTalk mailbox Please leave me a voice mail message My handheld will notify me immediately and I will c...

Page 10: ...ly to the test message you just received see the manufacturer s instructions 6 To check the status of the message via telephone repeat Step 1 above then press followed by the confirmation number you r...

Page 11: ...E you can phone into the 2 Way System to listen to the recorded message 1 Dial your Personal Access Number OR 1 Dial 1 800 SKYTEL 2 1 800 759 8352 enter your SkyTel Pager Number then press THEN 2 Pres...

Page 12: ...our website at www skytel com You ll find a series of Frequently Asked Questions plus you can change settings retrieve and forward your messages download software and user guides even read the most re...

Page 13: ...ail record your Personal Greetings change your Security Code even set up and maintain message distribution lists The Main Menu After your personal greeting these are the options your callers hear To r...

Page 14: ...oice message Record your message Press at the completion of the message The following diagram shows additional options for your message SKYTALK SEND MESSAGE OPTION MENU _______________________________...

Page 15: ...Message Erase Message Review Next Message Redirect Message The Mailbox Menu The Mailbox Menu is your shortcut to all of the IVR features you ll need for your SkyTel account From here you ll be able t...

Page 16: ...ge and the system alerts you instantly via your handheld Rates start as low as 4 95 per month for 30 minutes Caller ID With Caller ID when you receive a numeric message or SkyTalk voice mail notificat...

Page 17: ...ationifsuchpurchasedorleasedDeviceiscoveredbymaintenanceprotection procured through SkyTel provided that SkyTel shall not be responsible for the cost of repair or replacement of any Device dueto inten...

Page 18: ...ntentispresentedsolelyforYourpersonaluse andthatYoushallnototherwise republish reproduce rebroadcast redistribute resell alter or modify any headline information or other content contained in the Lice...

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