Blackberry PORSCHE DESIGN P'9982 Page 90 User Manual Download

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BlackBerry Hub and email

User Guide

Summary of Contents for PORSCHE DESIGN P'9982

Page 1: ...PORSCHE DESIGN P 9982 Smartphone User Guide Version 10 3 2...

Page 2: ...Published 2015 05 14 SWD 20150514100036440...

Page 3: ...Phone and voice 43 Phone 43 Notifications and ringtones 51 Voicemail 57 BlackBerry Hub and email 61 BlackBerry Hub and email 61 joyn for BlackBerry 10 devices 88 Media 91 Change the media volume 91 S...

Page 4: ...istant 211 Calendar 216 Contacts 225 Clock 231 Android Apps 235 Maps and GPS 237 Browser 244 Smart Tags 250 File Manager 254 Calculator 257 Productivity and work 259 About BlackBerry Balance and your...

Page 5: ...t suggestions Calendar The Meeting Mode feature has been enhanced You can choose the calendars as well as the type and duration of calendar events that are affected by Meeting Mode When you schedule a...

Page 6: ...ishing attacks To access the Private Browsing feature you can now tap in the lower left corner of the screen If you have other tabs open you can switch back to them during a private browsing session T...

Page 7: ...Set up BlackBerry Protect on your device Secure messaging If your email account is supported by Microsoft Exchange ActiveSync you can use S MIME for that account If your organization uses an LDAP dire...

Page 8: ...e down 8 Microphone 9 Speaker 10 USB port 11 HDMI port What s different about the BlackBerry 10 OS If you re new to a BlackBerry 10 device you might be eager to learn more about what makes it differen...

Page 9: ...There is no Menu key on your BlackBerry 10 device You can find more features and options by exploring the menus To see more actions that you can perform in an app tap or How do I change my settings a...

Page 10: ...ocial networking notifications missed calls and voice mail messages can be found in the BlackBerry Hub The BlackBerry Hub isn t like other apps on your BlackBerry device It s at the core of the BlackB...

Page 11: ...n settings To change a notification setting on the home screen swipe down from the top of the screen Tap Settings Notifications You can customize a profile set a custom ring tone or notification for a...

Page 12: ...e text 1 Touch and hold your finger on a word or in a text field 2 Release your finger from the screen 3 Tap an option Tip If you aren t sure what a menu icon means touch and hold the icon to see what...

Page 13: ...copying work data into a personal app or displaying confidential work data during a BBM Video chat To switch spaces drag your finger down on the middle of the home screen and tap Personal or Work Whe...

Page 14: ...les and applications on your BlackBerry device to your computer BlackBerry Link is the latest version of BlackBerry Desktop Software and can be used with your BlackBerry 10 device To download BlackBer...

Page 15: ...cription Open a menu of actions Open a list of ways to navigate or filter information Compose a message View attachments Share an item such as a picture with someone Reply to an email Reply to all rec...

Page 16: ...signed for use with a micro SIM card To avoid possible damage to your device do not insert a SIM card adapter into your device Depending on your service provider and where you purchased your BlackBerr...

Page 17: ...the SIM card toward the battery cavity Slide the SIM card out completely using your index finger and thumb or by pressing on the top of the SIM card with your thumb Insert a media card 1 To remove th...

Page 18: ...ay from you insert the media card into the top slot Insert or remove the battery Before you start using your BlackBerry device you should charge the battery The battery in the box that your device cam...

Page 19: ...Set up your device using the Setup app Tip A network connection is required for some of the features within the Setup app You can use the Setup app to do any of the following Learn about new features...

Page 20: ...your computer visit www blackberry com blackberryid To open the Setup app on the home screen tap Using gestures Take a moment to find out how to navigate your BlackBerry device using touch screen ges...

Page 21: ...ur apps continue sliding your finger from right to left Peek at the BlackBerry Hub To see your messages you can peek at the BlackBerry Hub or open it from anywhere on your BlackBerry device From the b...

Page 22: ...perform in an app tap or To see more actions for a specific item such as a song or picture touch and hold the item Tip To see the names of the icons that appear on the right side of the screen touch a...

Page 23: ...gers and swipe down from the top of the screen Scroll and move between items Slide your finger to scroll through a list pan a webpage or move between pictures Do any of the following To scroll slide y...

Page 24: ...left and right Use a slider If a slider appears on your screen you can use the slider to progress through a file such as a song or video or scroll through multiple pages such as the pages of an eBook...

Page 25: ...songs that you want to share touch and hold one item Tap and tap more items To clear an item tap it again Zoom in to or zoom out from the screen If you want to see an image in more detail or if you re...

Page 26: ...ing gestures Lift to wake Flip to mute Flip to save power Hold to stay awake Lift to wake If this feature is turned on when you pick up your BlackBerry device from a flat surface your device wakes up...

Page 27: ...lence the ring tone or vibration You still receive a notification of the missed call To turn on or turn off this feature tap Settings Advanced Interaction Tap the Flip to Mute switch Flip to save powe...

Page 28: ...ely yours For example you can change settings download apps change your ring tone and set your wallpaper Customize your device settings Customize your Quick Settings Downloading and installing Android...

Page 29: ...BlackBerry World storefront or www bbm com If you can t update your version of BBM in BBM press the key Options Back Up Select a backup option See which version of device software is installed on you...

Page 30: ...ackBerry Device Software 5 or BlackBerry 6 If you switch from a device running BlackBerry Device Software 5 or BlackBerry 6 the following data transfer methods are available to you Transfer method Dat...

Page 31: ...ds are available to you Transfer method Data transferred Device Switch app using either a Wi Fi network or a media card Data saved to the storage space on your previous device including the following...

Page 32: ...ttings BBM contacts BlackBerry Browser bookmarks and folders Text messages SMS and MMS Phone history Fonts Password Keeper records Switching from a BlackBerry 10 device If you switch from a BlackBerry...

Page 33: ...ser bookmarks and folders Alarm and clock settings Password Keeper records SIM card your previous device must use the same size of SIM card as your new device Contacts saved on your SIM card Switching...

Page 34: ...ormation that is saved to your media card isn t transferred when you use the Device Switch app but you can insert your media card into your new device Transfer data using a media card and the Device S...

Page 35: ...rsion 5 0 to 7 1 or the BlackBerry 10 OS You can use BlackBerry Link to transfer data and settings such as phone history media files browser bookmarks and more to your new BlackBerry 10 device BlackBe...

Page 36: ...t Contacts from SIM Card Note If you have BlackBerry Balance installed on your device contact information saved in your work space might not be copied to your SIM card After you switch devices After y...

Page 37: ...ete your data so it can t be recovered This includes email accounts downloaded apps media files documents browser bookmarks and settings When the security wipe is completed your device turns off autom...

Page 38: ...evices might not be able to connect if you use a corporate academic or public Wi Fi network When you switch devices try using a home network that allows connections If you use a home network to connec...

Page 39: ...transfer your info from one device to another To download BlackBerry Link on your computer visit www blackberry com BlackBerryLink and select the Windows or Mac option About BlackBerry ID A BlackBerry...

Page 40: ...en the email message and follow the instructions on the screen Change your BlackBerry ID password 1 On the home screen swipe down from the top of the screen 2 Tap Settings BlackBerry ID 3 Tap Change P...

Page 41: ...BlackBerry ID password can t be reset for you Do one of the following To reset your password on a computer visit www blackberry com blackberryid Click Reset your password Complete the instructions on...

Page 42: ...Setup and basics User Guide 42...

Page 43: ...circle and slide your finger to the right Send a message with the Reply Now feature Silence the ring tone During a call Icon Description Turn on the speakerphone Mute a call Take notes during a call...

Page 44: ...o the left Release your finger when the circle covers To decline a call touch and hold the circle in the middle of the screen and slide your finger to the right Release your finger when the circle cov...

Page 45: ...answer calls when you have a Bluetooth headset connected or when you remove your device from a case or holster Automatically answer or end a call using a case or holster 1 In the Phone app swipe down...

Page 46: ...e which phone line is being called when you receive an incoming call 1 In the Phone app tap 2 Tap Change Phone Line 3 Tap a phone line 4 Tap Select Start a conference call 1 While on a call make or an...

Page 47: ...fferent speed dial lists that you can add contacts or numbers to You can add a total of nine contacts or numbers to the speed dial list on the Calls screen You can also add contacts or numbers to the...

Page 48: ...utgoing calls when roaming Contact your service provider for more info on blocking specific phone numbers Depending on your wireless service provider this feature might not be supported 1 In the Phone...

Page 49: ...ow or hide your number on outgoing calls Depending on your wireless service provider this feature might not be supported 1 In the Phone app swipe down from the top of the screen 2 Tap Show my Number 3...

Page 50: ...Dialing Numbers switch 4 Enter the SIM security code provided to you by your service provider 5 Tap OK 6 Tap Edit List 7 Type a name and phone number View your call summary If you re concerned about...

Page 51: ...ize the settings Customized app notifications You can set customized notification settings for apps within a specific profile App level customizations are set on a per profile basis meaning you can se...

Page 52: ...t customized app notifications that override the settings for the notification profile tap Customize App Notifications Add a notification profile to your quick settings You can add notification profil...

Page 53: ...ist tap Phone Calls Only Tip You can customize the notification settings for the Bedside profile On the home screen swipe down from the top of the screen Tap Settings Notifications Tap Bedside Customi...

Page 54: ...ce remains quiet even if you set customized notifications for an app 1 On the home screen swipe down from the top of the screen 2 Tap Settings Notifications 3 Tap a profile 4 Tap Customize App Notific...

Page 55: ...do one of the following To view the message in the BlackBerry Hub tap the preview To dismiss the preview tap To ignore the preview wait a few seconds until it disappears To reply to a BBM message or...

Page 56: ...the sender info You can set your BlackBerry device to only display the sender information in Lock Screen Notifications and to hide the subject and message content 1 On the home screen swipe down from...

Page 57: ...messages and change various voicemail settings from your BlackBerry device without having to call in to your voicemail service Depending on the features your service provider supports your voicemail...

Page 58: ...nd hold a voicemail message 2 Tap Save Change your visual voicemail greeting Your voicemail greeting is the outgoing message that a caller hears before leaving a voicemail message Depending on your wi...

Page 59: ...3 Clear the International Roaming check box Deactivate visual voicemail on your device If you deactivate your visual voicemail service on your BlackBerry device you must contact your wireless service...

Page 60: ...Phone and voice User Guide 60...

Page 61: ...dIn status BBM and instant messaging After you add instant messaging apps to your device you can access your chats through the BlackBerry Hub Calls and voice mail You can make calls directly from the...

Page 62: ...f necessary change any sync settings If you re adding a Facebook account to change when you re reminded about friends birthdays in the Birthday Reminders drop down list tap a reminder option 3 Tap Don...

Page 63: ...e syncs messages in the Sync Timeframe drop down list tap an option To change how far back in time your device syncs calendar events in the Calendar Sync Timeframe drop down list tap an option 3 Tap N...

Page 64: ...messages if push email isn t supported in the Sync Interval drop down list tap an option To change the amount of time that messages can be retrieved on your device in the Sync Timeframe drop down lis...

Page 65: ...reen swipe down from the top of the screen Tap Settings Accounts Tap the type of account that you want to add You might need to get additional information about your account from your administrator or...

Page 66: ...and notifications in the Hub view in the BlackBerry Hub Or you can view messages for a specific account type or message type You can search for a specific message or customize your view so that you se...

Page 67: ...eceived or Attachment 4 Tap again To see all of your messages again tap Cancel at the top of the screen Tip You can also find your flagged messages in BlackBerry Remember in the Flagged Messages task...

Page 68: ...at are marked as priority By default if you start a conversation if the sender of a message has the same last name as you or if a message is marked with high importance then those messages are include...

Page 69: ...f the BlackBerry Priority Hub 1 In the BlackBerry Hub tap Priority Hub 2 Turn off the Priority Hub switch View attachments sent to you You can quickly find and view the files sent to you and avoid sea...

Page 70: ...depending on your wireless service plan and the accounts that you added to your BlackBerry device When you tap Compose the BlackBerry Hub suggests message types based on the messages you commonly com...

Page 71: ...t name or email address Send an email or a meeting invitation when composing another message When you compose an email you can also send a meeting invitation to a recipient or send a separate email 1...

Page 72: ...and hold the message Tap To delete more than one message touch and hold a message Tap Tap the other messages you want to delete Tap To delete all messages before a specific date touch and hold the da...

Page 73: ...Tap Manage your messages with BlackBerry Hub Instant Actions BlackBerry Hub Instant Actions allow you to quickly triage messages conversations and events in the BlackBerry Hub In the list view you can...

Page 74: ...ture tap To share the picture tap To set the picture as a contact picture tap Save a draft email 1 While composing an email tap Cancel 2 In the dialog box tap Save Securing your email You can digitall...

Page 75: ...private key and certificate on your BlackBerry device to send digitally signed or encrypted email messages using S MIME protected messaging You can store a key and certificate by importing the files f...

Page 76: ...necessary tap the PGP tab 10 Turn on the PGP switch 11 Under PGP Signing Key in the drop down list tap the key that you imported 12 Under PGP Encryption Key in the drop down list tap the key that you...

Page 77: ...referred method of encoding to use for replies or forwarded messages you send select an option in the Outgoing Message Encoding drop down list To send clear signed messages tap the S MIME tab Turn on...

Page 78: ...ser ID and LDAP Password fields enter your username and password To enable Transport Layer Security turn on the Use Secure Connection switch To select how long to wait for the LDAP server to respond i...

Page 79: ...you re on your home screen or using an application you can peek at or open the BlackBerry Hub from anywhere on the device 1 From the bottom of the screen slide your finger up just a little bit The cur...

Page 80: ...t your list of messages 2 While holding the message open slide your finger up or down to highlight the next or previous message in the list 3 To open the highlighted message release your finger Check...

Page 81: ...for example to add a new email address for a contact tap a contact from the list To add the contact as a new contact tap 3 Tap Save Refresh your list of messages If you added an email account that doe...

Page 82: ...ield Change your default email address or calendar When you share something for example a picture or a website by email or when you compose a new email your BlackBerry device sends the email from your...

Page 83: ...stead of single messages in the Display Style drop down list tap Conversation To stop showing filed messages that have been read turn off the Show Read Filed Emails switch To stop showing sent message...

Page 84: ...e the order of accounts in the BlackBerry Hub You can change the order in which the BlackBerry Hub displays the accounts in the Account Tab For example you can move your favorite accounts or the accou...

Page 85: ...es under MMS turn on the Reject Anonymous Messages switch or the Reject Advertisements switch To stop receiving MMS messages while roaming under MMS in the Auto Retrieval Mode drop down list tap Home...

Page 86: ...national emergencies Depending on your wireless service provider public warning messages don t contribute to data usage in your wireless service plan This feature might not be supported depending on y...

Page 87: ...ges and notifications for only your personal accounts To see the work view in the BlackBerry Hub tap Switch To Work I can t see the recipients for a message To see the other recipients of a message an...

Page 88: ...rmation about fees or conditions that might apply when using this application contact your wireless service provider Start a joyn chat 1 In the Contacts app or in the contact details view tap beside a...

Page 89: ...1 During a one on one joyn chat or a phone call tap and select a picture or file 2 Tap Send Block a joyn contact If you block a joyn contact you won t receive any messages from that contact and file...

Page 90: ...BlackBerry Hub and email User Guide 90...

Page 91: ...ile you listen to your music won t change the volume of your notifications Supported audio and video file extensions formats and codecs Depending on your BlackBerry device model and wireless network s...

Page 92: ...QCELP SPMID SP MIDI WAV PCM GSM WMA WMA 9 WMA 10 For information about media file extensions and codecs for your device visit Supported media Troubleshooting Media I can t open a media file Make sure...

Page 93: ...reen Tap anywhere on the screen to unlock the focus Access more options like flash shooting modes settings and more Taking pictures Tip In the Camera app to quickly take a picture press the Volume Up...

Page 94: ...f the screen that you selected remains in focus even if you move your device or the image in the viewfinder changes Touch and hold the area on the screen that you want to lock the focus on The icon ap...

Page 95: ...you took You can peek at the last picture that you took or the video that you recorded to see if you captured what you wanted 1 Touch and hold the thumbnail at the bottom of the screen 2 Slide your f...

Page 96: ...pick the best one of the set Did someone blink in every shot or cough just as you took the picture You can fix that by swapping in different expressions for any person until everybody is picture perf...

Page 97: ...vailable expressions 6 Tap anywhere on the screen 7 Tap Change the capture settings You can change the scene mode the shooting mode choose whether to use flash switch between the front camera and rear...

Page 98: ...ombines multiple images into one photo Timer This mode is available for the camera Timer mode adds a 3 second or 10 second delay before the camera takes the picture HDR This mode also known as High Dy...

Page 99: ...he whiteboard and any writing on the board Night This mode is available for the camera video camera and Time Shift mode Night mode is useful when taking pictures and videos in areas with low light Bea...

Page 100: ...the Camera app tap Settings 2 Turn on the Save Original switch Turn off Video Stabilization Video Stabilization is designed to reduce the effect of camera shake when you re recording videos on your B...

Page 101: ...rd Try one of the following Delete old media files to free up storage space and try again Insert a different media card In the File Manager app browse to your media card Make sure that the Camera fold...

Page 102: ...y generates on the Date screen View your pictures displayed in a slideshow Start the Camera app and take pictures or record videos View your pictures on a map organized by the location where the pictu...

Page 103: ...d your changes tap Tip If you select an editing option and don t like the results you can quickly discard the changes when you tap the editing option a second time Enhance a picture The picture editor...

Page 104: ...mbines the pictures and videos that you take into automatically generated stories Pictures and videos are selected by the date taken and location as well as whether they are favorite pictures and vide...

Page 105: ...top of the screen Tap 2 Turn off the Automatic Stories switch Add a picture to BlackBerry Story Maker From the Pictures app on your BlackBerry device you can add a picture to an existing story or a ne...

Page 106: ...on the map that you want to view pictures for On the map do any of the following To pan the map drag your finger on the screen in any direction To zoom in on the map double tap the area of the map th...

Page 107: ...based on events people dates or any other category that you can think of 1 In the Pictures app touch and hold a picture 2 Tap 3 Tap 4 In the Location drop down list tap the location that you want to s...

Page 108: ...d to the Favorites screen are also used in the automatic stories that your BlackBerry device generates 1 In the Pictures app touch and hold a picture 2 Tap Tip You can add multiple pictures to the Fav...

Page 109: ...ed to the Favorites screen Play a song or play all of your music Shuffle your music To stop shuffling your music tap the Shuffle icon again Repeat the song currently playing or repeat all To stop repe...

Page 110: ...and hold a song Tap Creating playlists and organizing your music In the Music app on the Playlists screen you can create and listen to your own playlists or play the collections of songs that your Bl...

Page 111: ...iew the songs that you added to the Favorites screen in the Music app tap To remove a song from the Favorites screen touch and hold a song Tap Set a song as your ring tone 1 In the Music app touch and...

Page 112: ...app 1 On the home screen swipe down from the top of the screen 2 Tap Settings Main Volume 3 Turn on the Music Shortcuts switch In the Music app to skip a song press and hold the Volume Up key To retu...

Page 113: ...u haven t watched yet Change the video size while a video is playing Start the camera and record videos or take pictures Play or pause a video 1 In the Videos app tap a video 2 To show the video contr...

Page 114: ...y device to improve the quality of your videos by changing the brightness contrast saturation and more 1 In the Videos app touch and hold the video that you want to change 2 Tap 3 Tap an editing optio...

Page 115: ...dd a video to BlackBerry Story Maker From the Videos app on your BlackBerry device you can add a video to an existing story or a new story in BlackBerry Story Maker 1 In the Videos app touch and hold...

Page 116: ...eo Add a video to the Favorites screen You can add videos to the Favorites screen so that you can quickly access them Videos added to the Favorites screen are also used in the automatic stories genera...

Page 117: ...ory Maker provides a fun and unique way to present your pictures and videos in a format that s similar to a movie Create a story using BlackBerry Story Maker 1 In BlackBerry Story Maker tap Create New...

Page 118: ...t to where you want it to go 5 Tap Done Edit the media used in a story You can change the way individual pictures and videos appear in stories in BlackBerry Story Maker 1 In BlackBerry Story Maker tap...

Page 119: ...ry Story Maker settings 1 In BlackBerry Story Maker swipe down from the top of the screen 2 Tap To change the resolution that stories are saved in turn on or turn off the Save in 1080p Resolution swit...

Page 120: ...l be able to wirelessly access your media files Tip For more information about DLNA Certified devices visit www dlna org Play or view your media file on a DLNA Certified device Your DLNA Certified dev...

Page 121: ...g to play or view a media file on is DLNA Certified or for more information about DLNA Certified devices visit www dlna org 1 On the home screen swipe down from the top of the screen 2 Tap Settings Me...

Page 122: ...Media User Guide 122...

Page 123: ...ick Settings The settings menu that you access by swiping down from the top of the screen is designed to show the settings you use most often You can choose which settings appear as well as their posi...

Page 124: ...tions Customize audio and visual notifications for specific apps Main Volume Adjust the overall volume on your device Assign shortcuts for the volume keys Turn on audio boost for use with your headpho...

Page 125: ...rediction word substitution and spell check Change the language region and measurement system Mute BlackBerry Keyboard sounds BlackBerry Assistant Set options for device search voice feedback and voic...

Page 126: ...at are using your device s memory Media Sharing if available Connect to a device to wirelessly share media content Date and Time Change the time zone time and date Software Updates View the current so...

Page 127: ...ame of your service provider View or change the name for your device that appears if another device detects it over a Bluetooth connection or wireless connection Update your device software Software u...

Page 128: ...to its default settings BlackBerry Link deletes all of the data and third party applications from your device Any IT policies that are applied to your device are also deleted After you restore your d...

Page 129: ...hold the Power Lock key on the top of your device Tap To reset your device press and hold the Power Lock key for ten seconds Charge your device Before you start using your BlackBerry device you shoul...

Page 130: ...ry power level for an extended period of time If your device has a removable battery and you aren t using your device for more than a few days partially charge the battery You can then remove the batt...

Page 131: ...upper left corner of the screen Monitor the battery life memory usage CPU usage and storage space on your device You can check how much battery time and power you have remaining how much device memory...

Page 132: ...Device Monitor screen Some apps must be installed and open at all times so they can t be closed or deleted 1 On the home screen swipe down from the top of the screen 2 Tap Settings App Manager Device...

Page 133: ...Tap Settings Battery Saving Mode 3 Do any of the following To set the power level that your battery must reach before Battery Saving Mode turns on automatically drag the slider at the top of the scre...

Page 134: ...kground Some features consume more battery power than others Close or turn off these apps and features when you don t use them The camera if your device is equipped with a camera the BlackBerry Browse...

Page 135: ...ety You should only use the battery that BlackBerry specifies for use with your particular BlackBerry device model If you use any other battery you might invalidate any warranty provided with your dev...

Page 136: ...you share files easily between devices Check which wireless networks your device connects to Your BlackBerry device won t necessarily connect to every type of network that s listed on your device Your...

Page 137: ...ates the strength of the mobile network signal If the signal is weak your device might use more power to try to maintain the connection Your device is connected to the network type shown and can acces...

Page 138: ...feature might not be available depending on your wireless service provider your administrator s settings and your BlackBerry device model Mobile Hotspot mode is on If the icon is solid Mobile Hotspot...

Page 139: ...device and your computer depending on the features of your computer You can use an HDMI cable or a wireless display adapter to connect your BlackBerry device to another device such as a TV or computer...

Page 140: ...mobile network or using a Wi Fi connection While your device is connected to the VPN you can send data to and receive data from the private network across the public network Turn on airplane mode In s...

Page 141: ...n 2 Tap Settings Networks and Connections Mobile Network 3 If the Mobile Network or Data Services switches are off turn them on 4 Tap 5 Complete the fields If you don t have the required information c...

Page 142: ...messages PIN messages text messages with attachments and browser service on your BlackBerry device so that only the phone and basic text messaging are available Turning off data services while roaming...

Page 143: ...a SIM card verify that it is correctly inserted into your device If your device normally connects to a CDMA network and your device supports international roaming check that your device is in roaming...

Page 144: ...d Connections Wi Fi 3 In the SSID field enter the name of the network 4 Select the network s security type and specify any additional information For what information you should specify you can speak...

Page 145: ...Wi Fi switch is on 4 Tap 5 Tap a network To disable the network turn off the Enable Connections switch To re enable the network turn on the Enable Connections switch Wi Fi network settings Usually you...

Page 146: ...the 5 0 GHz band unless the signal strength at the 2 4 GHz band is significantly stronger If you want to connect to a dual band network using one band only choose the band you prefer Auto Obtain IP I...

Page 147: ...you might need to reset your router If you re connecting to a work Wi Fi network or a hotspot talk to your administrator or an employee at the hotspot Your connection might have timed out Try connecti...

Page 148: ...ve you can access diagnostic information by tapping on the Wi Fi settings screen To copy the log information to send to your support representative in the Diagnostic Information drop down list tap Log...

Page 149: ...tiate a Bluetooth related action such as sharing a file Write your Bluetooth pairing infomation to an NFC tag To write your Bluetooth pairing information to an NFC tag NFC must be turned on You can qu...

Page 150: ...ry in BlackBerry World The first time your device detects a Bluetooth connection with a Bluetooth enabled car your device prompts you to set the car as your car After you pair the device with your car...

Page 151: ...own from the top of the screen 2 Tap Settings Networks and Connections Bluetooth 3 Do any of the following To allow access to your contact information in the Address Book Access drop down list tap the...

Page 152: ...y device and supports the following profiles If your device is associated with a work account your administrator might disable use of a profile Profile Description Advanced Audio Distribution Profile...

Page 153: ...uch as a keyboard or mouse Immediate Alert Service IAS This service allows Bluetooth enabled devices to send an immediate alert such as a public safety message to your device Link Loss Service LLS Thi...

Page 154: ...a contact or display the contact name for an incoming call Remote SIM Access Profile rSAP This profile allows a Bluetooth enabled device such as a car phone to connect to your BlackBerry device when...

Page 155: ...t your car kit s software version see the documentation that came with your car kit Move your BlackBerry device to another location in your vehicle or turn your device to face another direction The lo...

Page 156: ...orks and Connections NFC 3 Turn on the NFC Connectivity switch Send a file using NFC The NFC feature might not be available depending on your wireless service provider your administrator s settings an...

Page 157: ...set the appropriate app as the default app Troubleshooting NFC The wrong app opens when I use an NFC reader The wrong app might open because it is set as the default app to use with an NFC reader You...

Page 158: ...USB Mass Storage Mode is on and your device is connected to an external device using a USB cable apps on your device can t access the files on your media card 1 On the home screen swipe down from the...

Page 159: ...you to install the latest drivers Otherwise the drivers you need are installed when you download BlackBerry Link or BlackBerry Blend To download BlackBerry Link on your computer visit www blackberry...

Page 160: ...en t in an active mobile hotspot session 1 On the home screen swipe down from the top of the screen 2 Tap Settings Networks and Connections Mobile Hotspot 3 Tap Disconnect a device from your mobile ho...

Page 161: ...network connection using Internet tethering Additional charges might apply for using Internet tethering On some networks you can t use some services on your BlackBerry device such as email and BlackB...

Page 162: ...board preferences learn how to cut copy and paste text and delete words If you turn on prediction you can select word suggestions that appear while you type You can also set up or change your display...

Page 163: ...o type or tap to see all the remaining symbols Type an uppercase character 1 On the BlackBerry Keyboard tap 2 Tap a letter Tip To turn on CAP lock touch and hold Change keyboard input or typing settin...

Page 164: ...ction to a whole paragraph To select more published text such as in a browser or PDF file move the cursor indicator handles to highlight the whole section of text To select more text in a text editor...

Page 165: ...estions appear By default word suggestions appear on the BlackBerry Keyboard so that you don t have to look above where you re typing to see the suggestions If you have difficulty selecting the sugges...

Page 166: ...want to change Edit your personal dictionary When you use spell check you can add words that are marked as incorrect to a custom dictionary on your BlackBerry device so that spell check recognizes th...

Page 167: ...tion and Correction 3 Tap Clear Learned Words Note As you continue to type the learned word list is regenerated unless you set the Learn New Words switch to Off on the Prediction and Correction screen...

Page 168: ...p Settings Language and Input 3 In the Language drop down list tap the language that you want to use Change your device s regional settings 1 On the home screen swipe down from the top of the screen 2...

Page 169: ...3 Tap Voice Dictation 4 In the Language drop down list tap the language you want to use Change your keyboard language You must set up more keyboard languages before you can switch between languages I...

Page 170: ...out Some keys appear in locations that you may not be used to Similar languages may have slightly different keyboard layouts For example many languages use a QWERTY keyboard layout However Danish Span...

Page 171: ...e shows how to type the Arabic and Farsi alphabet when there is more than one native character on each key Single key press key press Key press and hold Farsi only Farsi only Farsi only Farsi only Far...

Page 172: ...You can type alternate characters in two ways You can press and press a letter A second method is to press and hold the primary character Then you can select the alternate character from the options A...

Page 173: ...Word prediction and flicking word suggestions up onto the screen if you have this feature turned on You can type alternate characters in two ways You can press and press a letter A second method is t...

Page 174: ...yboard As a result there is more than one native character on one key You can use the keyboard mapping guide that appears with the typing task to determine how to access the second and third character...

Page 175: ...drop down list tap the size of font that you want to use Set your wallpaper You can set a picture as your wallpaper You can also choose a picture to display when your device is locked that is differe...

Page 176: ...con Labels switch Accessibility Your BlackBerry 10 device uses several well established accessibility aids for people with disabilities These aids include magnify mode hearing aid mode TTY support clo...

Page 177: ...lackBerry Screen Reader The BlackBerry Screen Reader is a text to speech TTS feature on your BlackBerry device The first time you turn on the BlackBerry Screen Reader the Help app automatically opens...

Page 178: ...the System Settings screen With the point of regard on the minimized app double tap with two fingers to close the app If the BlackBerry Screen Reader is turned off swipe up from the bottom of the scr...

Page 179: ...tures that start at the edges of the screen such as swiping down from the top to access Settings or swiping up from the bottom to minimize an app are the same in the BlackBerry Screen Reader as they a...

Page 180: ...nt of regard An audio cue indicates that the scrolling action is complete and the BlackBerry Screen Reader updates the point of regard so that you can continue reading from the new location Set the fi...

Page 181: ...nger to go to the previous section of text or web content Swipe right with one finger to go to the next section of text or web content Set the size of a text chunk A text chunk can be a character word...

Page 182: ...reen Task Gesture Minimize the application and show your minimized apps Swipe up from the bottom This gesture is the same as the one used in other applications Close a minimized app With the point of...

Page 183: ...he selection the selection extends in the opposite direction For example if you get to the beginning of the selected text the new selection is the configured text chunk extending to the left If you ge...

Page 184: ...Double tap and hold with two fingers on the Incoming Call screen End a call Double tap and hold with two fingers anywhere on the screen Gestures for the BlackBerry Hub Task Gesture Open a notificatio...

Page 185: ...overy mode allows you to find and interact with points of regard such as letters words buttons links menu items and pictures These points of regard are highlighted Press Ctrl Shift Enter or Ctrl Shift...

Page 186: ...on the bottom left corner of the screen again to return to the System Settings screen With the point of regard on the minimized app double tap with two fingers to close the app Adjust the volume spee...

Page 187: ...ith two fingers to close the app Tap on the bottom left corner of the screen to set the point of regard Then double tap on the bottom left corner of the screen to return to the Accessibility screen Ta...

Page 188: ...punctuation verbosity using device settings 1 On the home screen swipe down from the top of the screen 2 Tap Settings to set the point of regard Then double tap to activate the Settings menu 3 Tap Acc...

Page 189: ...om left corner of the screen to return to the Accessibility screen Tap on the bottom left corner of the screen to set the point of regard Then tap on the bottom left corner of the screen again to retu...

Page 190: ...et the point of regard Then tap on the bottom left corner of the screen again to return to the System Settings screen With the point of regard on the minimized app double tap with two fingers to close...

Page 191: ...lackBerry Screen Reader settings 3 Tap Keyboard Echo to set the point of regard Then double tap to activate the Keyboard Echo option 4 In the Keyboard Echo drop down list double tap None Characters Wo...

Page 192: ...the Settings menu 3 Tap Accessibility to set the point of regard Then double tap to activate the Accessibility option 4 Tap Screen Reader to set the point of regard Then double tap to activate the Sc...

Page 193: ...e screen 2 Tap Settings Accessibility 3 Turn on the Magnify Mode switch The information on the screen immediately appears larger 4 To move around the magnified screen use two fingers to move the scree...

Page 194: ...Size or Font 5 Change any of the Caption Background settings for Caption Background Color or Caption Background Opacity After you change any of the Character settings or Caption Background settings yo...

Page 195: ...our device can be transferred between your device and your computer in just a few steps Moving or copying media files and documents You can drag and drop documents pictures videos music and other file...

Page 196: ...en 2 Tap Settings About 3 In the Category drop down list tap Network Make note of the IPv4 address 4 Tap 5 Tap Storage and Access 6 Turn on the Access using Wi Fi switch 7 Type a storage access passwo...

Page 197: ...e media card When you format your media card all of your media card data is deleted 1 On the home screen swipe down from the top of the screen 2 Tap Settings Storage and Access 3 Tap Format Media Card...

Page 198: ...rd using File Manager Reduce the size of pictures that you take and videos that you record To change the ratio option for your pictures and videos on the home screen tap Transfer some of your data to...

Page 199: ...e that isn t password protected Your media card is read only You can view and open files on the media card You can t move delete or modify the files on the media card Your media card isn t responding...

Page 200: ...acts Copy and transfer your files between your device and computer or tablet You can use BlackBerry Blend to connect BlackBerry devices running BlackBerry 10 OS version 10 3 with computers and tablets...

Page 201: ...f you have an Internet connection sign in to or create a BlackBerry ID 5 Select the checkboxes beside the devices you want to grant remote file access to 6 Click Finish Set up your device in BlackBerr...

Page 202: ...our username and password If you don t have a BlackBerry ID and you want one you can create it from BlackBerry Link When you sign in with your BlackBerry ID in BlackBerry Link or BlackBerry Blend your...

Page 203: ...le On your device do one of the following To edit a file that s stored on your computer tap the file If your BlackBerry device supports editing the file tap If you save your changes in the default loc...

Page 204: ...At the side of the BlackBerry Link window click your device 3 Click Back Up Restore By default BlackBerry Link performs a quick backup of your device including all data except your media files and ap...

Page 205: ...omputer using a USB cable 3 At the side of the BlackBerry Link window click your device 4 Click Back Up Restore 5 Do one of the following To restore all of the data in a backup file to your device cli...

Page 206: ...erry Link Before you begin make sure that your computer is connected to the Internet 1 On your computer open BlackBerry Link 2 Connect your device to your computer with a USB cable 3 At the side of th...

Page 207: ...ollowing In the BlackBerry ID section verify that you are signed in using the same BlackBerry ID as on your computer If your device is connected to a mobile network instead of a Wi Fi network in the D...

Page 208: ...your work space BlackBerry Link can t back up the data in your work space if your work space is locked If your device is activated on BlackBerry Enterprise Service 10 verify with your administrator th...

Page 209: ...creen 2 To close an app after you minimize it on the home screen on an Active Frame tap Move an app icon or open app around the home screen You can rearrange the app icons or open apps on the home scr...

Page 210: ...an delete apps from the home screen of your BlackBerry device or you can delete the apps that you download from the BlackBerry World storefront Some apps are part of the core BlackBerry experience and...

Page 211: ...hold the folder name 3 Type the new name of the folder 4 Tap Rename About the BlackBerry Assistant You can use the BlackBerry Assistant to perform various personal and work tasks and interact with you...

Page 212: ...rious tasks within the following apps and services Depending on your device language BlackBerry Assistant settings or wireless network you might not be able to perform some of these tasks App or Servi...

Page 213: ...or frequency and turn off alarms Timer Set the timer and pause resume or stop the timer Facebook Send a Facebook message search your messages and update your Facebook status Twitter Post a tweet find...

Page 214: ...ervice that the BlackBerry Assistant supports Depending on your device language BlackBerry Assistant settings or wireless network some apps or services might not be available 1 On the BlackBerry Assis...

Page 215: ...search engines to use when you extend your searches to the Internet tap Extended Tip To change the order of categories or search engines touch and hold a category or search engine Tap or Change your v...

Page 216: ...calendar links in the BlackBerry Browser or in an email and quickly add them to the calendar in the Calendar app 1 On the home screen swipe down from the top of the screen 2 Tap Accounts Subscribed Ca...

Page 217: ...week schedule view you can create an event by just tapping a spot on the schedule Tap the new event block that appears to change the event Invite people to an event If your account supports adding par...

Page 218: ...r time for an event When you create an event to save you time the BlackBerry Calendar app uses your default settings for the event s availability status and the reminder time You can change these sett...

Page 219: ...n from the top of the screen 2 Tap 3 Clear the check box beside the calendar that you want to hide Change or delete an event If you re the organizer of an event you can change or delete it In the Cale...

Page 220: ...invitations 1 In the Calendar app swipe down from the top of the screen 2 Tap Mobile Conferencing 3 Enter the conference call bridge information such as phone numbers and access codes 4 Tap Save Add...

Page 221: ...g event Note If your calendar event is associated with a work email account the Cisco WebEx Meetings app must be installed in the work space on your device If your calendar event is associated with a...

Page 222: ...ndar settings to help you manage your schedule as productively as possible Change your default calendar When you add an event to your calendar or send a meeting invitation your device adds the event t...

Page 223: ...alendar tap Omit Calendars Tap a calendar Change the email address to use with each calendar If you have multiple calendars on your BlackBerry device you can set a different email address for each cal...

Page 224: ...oting Calendar app I can t sync my calendar Try the following If your calendar is associated with one of your accounts for example your Gmail calendar check that synchronization for the calendar is tu...

Page 225: ...want to connect with because your device automatically merges contacts who share first and last names email addresses or mobile phone numbers Add a contact to the Contacts app 1 In the Contacts app ta...

Page 226: ...names mobile phone number BlackBerry ID and so on You can choose whether or not you want your device to merge your contacts automatically 1 In the Contacts app swipe down from the top of the screen 2...

Page 227: ...ike Twitter and Facebook If you added a contact s company name the Updates view also shows you news about that company Tap on an update to see it in a social networking app or the browser Activity Thi...

Page 228: ...eetings and share files You can find your groups in the contact list or filter your contact list to show just your contact groups 1 In the Contacts app tap 2 In the Group Name field type a name for th...

Page 229: ...Tap a notification type and make your changes 5 Tap Back 6 Tap Back again 7 Tap Save Tip You can also customize other settings for a contact such as the notification volume level and the LED color tha...

Page 230: ...acts in the Contacts app By default your contacts are sorted by first name but you can also sort by last name or company name 1 In the Contacts app swipe down from the top of the screen 2 Tap 3 In the...

Page 231: ...tries by deleting your local device data do the following 1 On the home screen swipe down from the top of the screen 2 Tap Settings Accounts 3 Tap 4 Tap Clear Local Contacts CAUTION Clearing your loca...

Page 232: ...nd sliding the dial around the clock face to your desired time Manage your additional alarms 1 Tap 2 Do any of the following To turn on or turn off an alarm next to the alarm tap the switch To change...

Page 233: ...fic minute and second tap Tap the Set Time drop down list Scroll up or down to adjust the hours minutes and seconds that the timer is set for Change the timer tone 1 Tap 2 tap 3 Tap Timer Tone 4 Tap a...

Page 234: ...When your device is in Bedside Mode you can choose to automatically turn on Battery Saving Mode or turn off all wireless connections 1 In the Clock app swipe down from the top of the screen 2 Tap 3 D...

Page 235: ...so get Android apps and games from various third party websites and mobile market apps Most websites and mobile market apps include an installation button that appears after you download an Android ap...

Page 236: ...entify apps that are potentially harmful to your device or data turn on the Inspect Apps Before Installing switch Navigating within an Android app In Android apps you can show or hide an action bar at...

Page 237: ...ed to the map Purple icons are used to identify locations that you have searched for Blue icons illustrate places that you have added to the map Clear the places that you have pinned and added to the...

Page 238: ...tap a search result To clear all of the pins from a map on the map screen tap Get directions Verify that location services are turned on and that your BlackBerry device has established a GPS connectio...

Page 239: ...route preferences while viewing or listening to turn by turn directions in BlackBerry Maps You can set your route to avoid toll roads highways car sharing lanes or ferries You can also set the type o...

Page 240: ...2 Do one of the following Tap Add Home Tap Add Work View your recent places BlackBerry Maps remembers and organizes the last 100 places that you searched for so that you can quickly access them again...

Page 241: ...Device Settings Change default route settings If you always want BlackBerry Maps to show you the fastest or shortest route or want to avoid certain things on your route such as highways toll roads car...

Page 242: ...the home screen swipe down from the top of the screen 2 Tap Settings Location Services 3 Turn on or turn off the Location Services switch Change location permissions for apps You can review and remove...

Page 243: ...are using your compass to follow a map you must turn on GPS In the compass app do one of the following To navigate based on true north at the bottom of the screen turn on the switch To navigate based...

Page 244: ...You can add search engines so that they are available in the drop down list when you search for a term in the BlackBerry Browser Note This feature is not available for some search providers 1 Open th...

Page 245: ...e touch and hold the link or picture Tap Search for text on a webpage On a webpage tap View webpages in a reader friendly format To help you focus on reading articles or other text on a webpage and re...

Page 246: ...to save the webpage in Changing your Browser settings Customize the Browser start screen You can change what you see when your first open the BlackBerry Browser You can set a specific home page show t...

Page 247: ...you categorize your bookmarks so that you can find them more quickly For example you might use tags to organize your favorite news related webpages or blogs In the BlackBerry Browser tap To add a tag...

Page 248: ...te is legitimate Websites that require more security such as banking sites use certificates to help prove authenticity If a website has a certificate certificate icons appear beside the web address ba...

Page 249: ...formation about your preferences and user information but cookies can pose a privacy risk as well Clear Cookies and Other Data Clear all of your saved Browser information Clear History Clear your Brow...

Page 250: ...ail Have an event coming up Try making a smart tag that contains the event information then copying the smart tag to a writeable NFC tag that is attached to a small gift for your guests The NFC featur...

Page 251: ...ve to an NFC tag or display as a QR Code 1 In the Smart Tags app tap 2 Tap a tag type 3 In the fields that appear on the screen enter the necessary information Tip You can group multiple tags together...

Page 252: ...hen opened searches for directions in the Maps application Phone Use to create a smart tag that when opened calls a phone number Email Use to create a smart tag that when opened composes an email When...

Page 253: ...NFC Align the backs of the devices To copy the smart tag to a writeable NFC tag tap Tap your device against the NFC tag Tip NFC tags are often sold as stickers If you copy your smart tag to an NFC tag...

Page 254: ...ck tap Tip If BlackBerry Balance is enabled on your device and you want to access your work files on the home screen swipe down from the top of the screen Tap Switch to Work View files on connected de...

Page 255: ...st perform the search when the device is open in File Manager Sort files and folders You can view your files and folders in order by name date type or size You can also decide whether to view your fil...

Page 256: ...uce memory space You can zip a single file or folder or zip multiple files or folders You can also zip all of the files in a particular folder using the Zip All option Touch and hold a file or folder...

Page 257: ...o convert Calculate a tip When you re at a restaurant you can use the tip calculator to figure out how much of a tip to leave You can customize your calculations to specify the number of people includ...

Page 258: ...Applications and features User Guide 258...

Page 259: ...s Your work space can include a separate version of BlackBerry World that contains the applications you are allowed to download and use at work If your work space is protected with a password you must...

Page 260: ...work space tap To automatically lock your work space after a set amount of time tap Settings BlackBerry Balance In the Lock Work Space After drop down list select a time interval Take care to remembe...

Page 261: ...ces associated with an Enterprise Mobility Management solution from BlackBerry To confirm if your device uses BlackBerry Balance do one of the following On the home screen swipe down from the top of t...

Page 262: ...e of these apps and features might not be available to you Description Apps and features These apps and features are available only in your work space and they display work data BlackBerry Enterprise...

Page 263: ...en two instances of these apps at the same time Depending on the rules set by your administrator some apps might not appear in your work space Adobe Reader BlackBerry Browser BlackBerry Maps Camera Do...

Page 264: ...g the camera in your work space or a picture that you downloaded from an email message sent to your work account Personal apps can t access pictures and documents in your work space Note In your work...

Page 265: ...you re browsing the Internet on your device you can send trip related websites to the folder When you remember something you need to do before the trip you can add a to do item to the folder and add a...

Page 266: ...ar app To receive a reminder you must add a specific reminder time to your task 1 While you re adding or changing a task To add a due date turn on the Due Date switch Tap Date Select a date To add a r...

Page 267: ...it Account screen turn off the Sync Tasks switch Record a voice note in the Remember app You can use BlackBerry Remember to record voice notes 1 In a note a task or on the Tasks or Notes screen tap 2...

Page 268: ...e able to move entries in that folder 1 In the Remember app touch and hold an entry 2 Tap and select a new location for the entry 3 Tap Move Change the color of a folder or a task list 1 In the Rememb...

Page 269: ...Change the default view in the Remember app You can set the default view so that when you open BlackBerry Remember you see what s important to you 1 In a folder or on the Remember folder screen swipe...

Page 270: ...ight not be able to share certain items into folders that are synced with a work account I can t open a folder in the Remember app If your BlackBerry device is set up to use BlackBerry Balance you mig...

Page 271: ...ever lost or stolen Keep track of your app purchases and payment options in the BlackBerry World storefront Use BBM features such as backing up and moving BBM contacts to a new BlackBerry device Passw...

Page 272: ...service provider for example if you re traveling and want to use a local service provider s network you can request unlock codes MEP codes from your current service provider and change the Phone Netwo...

Page 273: ...osed of numbers only turn on the Simple Password switch Enter a password 2 To lock your device do one of the following Press and hold the Power Lock key Tap To automatically lock your device after a c...

Page 274: ...a password to access your BlackBerry device from a computer If your device uses BlackBerry Balance technology in your Balance settings make sure that you turn off the Use as my device password switch...

Page 275: ...op using a password turn off the Device Password switch How do I reset my device password if I forget it For security reasons the only way that you can reset your BlackBerry device password without kn...

Page 276: ...rd for your BlackBerry device or work space to unlock your device You can use smart card certificates to send S MIME protected messages Smart cards store certificates and private keys You can import c...

Page 277: ...he home screen swipe down from the top of the screen 2 Tap Settings Security and Privacy Smart Card Import Certificates 3 Complete the instructions on the screen Store your smart card password on your...

Page 278: ...n turn on BlackBerry Protect when you first set up your device or later in your device settings You can manage up to seven devices from your BlackBerry Protect account After you turn on BlackBerry Pro...

Page 279: ...ices switch To use the BlackBerry Protect features go to http protect blackberry com and sign in with your BlackBerry ID To turn off BlackBerry Protect on your device turn off the BlackBerry Protect s...

Page 280: ...ntent You can use a smart card and import certificates from your computer to increase the security of data on your device And if you need to permanently delete all data from your device you can wipe i...

Page 281: ...ap the switch 4 Restart your device for the change to take effect About BlackBerry Guardian Feel safe and secure when you download apps and games from BlackBerry World with BlackBerry Guardian BlackBe...

Page 282: ...e top of the home screen Tap Settings Storage and Access Turn on the Access using Wi Fi switch Type a storage access password Tap Identification on Network and make note of the Username 2 On your devi...

Page 283: ...media card you can use BlackBerry Link to transfer the records 1 In the Password Keeper app swipe down from the top of the screen 2 Tap Import Passwords 3 Complete the instructions on the screen Store...

Page 284: ...Tip To use the current webpage as the website for this password record tap Set as Website Create a password record by sharing a web address or text 1 Browse to a website or open an application and se...

Page 285: ...n the Password Keeper app add a new record or select an existing record Tap 2 On the Add or Edit screen tap 3 Select a question from the list or create a personalized question by tapping 4 Enter your...

Page 286: ...word field tap Change the criteria for generating passwords When you add a password record Password Keeper can generate a random password for you 1 In the Password Keeper app swipe down from the top o...

Page 287: ...ective owners This documentation including all documentation incorporated by reference herein such as documentation provided or made available on the BlackBerry website is provided or made accessible...

Page 288: ...TY PRODUCTS AND SERVICES REFERENCED HEREIN INCLUDING WITHOUT LIMITATION ANY OF THE FOLLOWING DAMAGES DIRECT CONSEQUENTIAL EXEMPLARY INCIDENTAL INDIRECT SPECIAL PUNITIVE OR AGGRAVATED DAMAGES DAMAGES F...

Page 289: ...d Services and if any third party licenses are required to do so If required you are responsible for acquiring them You should not install or use Third Party Products and Services until all necessary...

Page 290: ...BlackBerry UK Limited 200 Bath Road Slough Berkshire SL1 3XE United Kingdom Published in Canada Legal notice User Guide 290...

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