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4. Click Save.

To delete your signature, do not set the Signature field.

Troubleshooting for the BlackBerry email address

I cannot use a particular name to create a BlackBerry email address

The user name that you typed might be taken by another BlackBerry® Mail subscriber.
Perform the following actions:

• Verify that your user name is between 1 - 32 characters long.
• Verify that your user name contains only supported characters.
• Select one of the alternate user names that appear or type another user name.

I cannot create my BlackBerry email address

Perform the following actions:

• Verify that the user name you type contains supported characters.
• Verify that you do not have an existing BlackBerry email address.

User Guide

Changing your BlackBerry email address

10

Summary of Contents for MAIL

Page 1: ...User Guide BlackBerry Mail Version 2 5...

Page 2: ...SWDT228676 461296 0626082441 001...

Page 3: ...kBerry email address basics 7 Changing display options 8 Troubleshooting for the BlackBerry email address 10 Managing email messages 11 Email message forwarding 11 Email message filters 12 Troubleshoo...

Page 4: ...User Guide Getting started 2...

Page 5: ...ser name A user name begins with a letter or number and is between 4 32 characters in length User names can contain upper and lower case letters a z A Z numbers 0 9 underscores _ dashes and periods 4...

Page 6: ...display language options you might have changed previously for your BlackBerry Mail account Change the display language of the web site 1 On the BlackBerry Mail web site in the left pane click Languag...

Page 7: ...nd password Log in to the web site and change your password I have forgotten my password and cannot log in to the BlackBerry Mail web site You can request BlackBerry Mail to send your password to your...

Page 8: ...User Guide Changing your BlackBerry email address 6...

Page 9: ...ry email address and create a new BlackBerry email address When you create a new BlackBerry email address if the new user name that you type is not available BlackBerry Mail will provide you with alte...

Page 10: ...signature for your email address Your signature appears at the end of email messages that you send from your BlackBerry device Auto BCC Type an email address to automatically forward a copy of email...

Page 11: ...s katewahl myblackberry com you could specify Kate W as your display name Specify a display name 1 On the BlackBerry Mail web site in the left pane click Email Account 2 Click the Edit icon beside you...

Page 12: ...the following actions Verify that your user name is between 1 32 characters long Verify that your user name contains only supported characters Select one of the alternate user names that appear or typ...

Page 13: ...l messages remain on your device but you cannot reply to or forward these email messages To reply to or forward email messages if you have another email account you can set your BlackBerry email addre...

Page 14: ...BlackBerry Mail forwards only a copy of email messages with email message attachments Email message filters About email message filters You can create email message filters to specify which incoming e...

Page 15: ...specific text type part of an email address For example type dianne for email addresses that start with dianne or type wilhelm blackberry for email addresses that contain wilhelm blackberry To forwar...

Page 16: ...web site in the left pane click Email Account 2 Click the Filter icon beside your BlackBerry email address 3 Click the Edit icon beside an email message filter 4 Change the options for the email mess...

Page 17: ...might not be able to set up an existing email account to forward incoming email messages to your BlackBerry email address You might encounter one of the following situations Your email service provid...

Page 18: ...User Guide BlackBerry devices 16...

Page 19: ...web site in the left pane click Change Device 2 Type the new BlackBerry device information 3 Click Save Find your PIN and IMEI ESN or MEID Depending on your wireless service provider your BlackBerry d...

Page 20: ...Version 4 0 or higher I have not registered my device with the wireless network You must register your BlackBerry device with the wireless network for BlackBerry Mail to retrieve information to help y...

Page 21: ...and pictures and access to Internet content Subscriberscanaddemailaddressesforexisting supportedemailaccountstotheBlackBerryInternetService TheBlackBerryInternet Service is designed to retrieve email...

Page 22: ...MEID Mobile Equipment Identifier PIN personal identification number POP Post Office Protocol SIM Subscriber Identity Module SSL Secure Sockets Layer User Guide Glossary 20...

Page 23: ...his documentation to you in a timely manner or at all This document might contain references to third party sources of information hardware or software products or services and or third party web site...

Page 24: ...Centrum House 36 Station Road Egham Surrey TW20 9LF United Kingdom Published in Canada User Guide Legal notice 22...

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