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Managing email messages

Email message forwarding

About the Reply to email address

If you specify a Reply to email address, when contacts reply to email messages that you send from your BlackBerry® email address, the
reply is sent to the Reply to email address instead of to your BlackBerry email address.

You can use the Reply to email address to hide your BlackBerry email address.

Specify a Reply to email address

1.

On the BlackBerry® Mail web site, in the left pane, click Email Account.

2. Click the Edit icon beside your BlackBerry email address.
3. In the Reply to field, type an email address.
4. Click Save.

About email message storage

The BlackBerry® Internet Service stores your email messages that are greater than 4K in size on the BlackBerry Internet Service server
for 30 days. After 30 days, the BlackBerry Internet Service deletes the email messages from the BlackBerry Internet Service server. The
email messages remain on your device, but you cannot reply to or forward these email messages.

To reply to or forward email messages, if you have another email account, you can set your BlackBerry email address to automatically
forward a copy of email messages that you send from or receive on your device to another email address. For information about how long
your email service provider's server stores email messages, contact your email service provider.

About forwarding sent email messages to another email address automatically

When you specify an Auto BCC email address, BlackBerry® Mail automatically forwards a copy of email messages that you send from your
BlackBerry device to the email address that you specify.

Forward sent email messages to another email address automatically

1.

On the BlackBerry® Mail web site, in the left pane, click Email Account.

2. Click the Edit icon beside your BlackBerry email address.
3. In the Auto BCC field, type an email address.
4. Click Save.

To stop forwarding a copy of email messages that you send, do not complete the Auto BCC field.

User Guide

Managing email messages

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Summary of Contents for MAIL

Page 1: ...User Guide BlackBerry Mail Version 2 5...

Page 2: ...SWDT228676 461296 0626082441 001...

Page 3: ...kBerry email address basics 7 Changing display options 8 Troubleshooting for the BlackBerry email address 10 Managing email messages 11 Email message forwarding 11 Email message filters 12 Troubleshoo...

Page 4: ...User Guide Getting started 2...

Page 5: ...ser name A user name begins with a letter or number and is between 4 32 characters in length User names can contain upper and lower case letters a z A Z numbers 0 9 underscores _ dashes and periods 4...

Page 6: ...display language options you might have changed previously for your BlackBerry Mail account Change the display language of the web site 1 On the BlackBerry Mail web site in the left pane click Languag...

Page 7: ...nd password Log in to the web site and change your password I have forgotten my password and cannot log in to the BlackBerry Mail web site You can request BlackBerry Mail to send your password to your...

Page 8: ...User Guide Changing your BlackBerry email address 6...

Page 9: ...ry email address and create a new BlackBerry email address When you create a new BlackBerry email address if the new user name that you type is not available BlackBerry Mail will provide you with alte...

Page 10: ...signature for your email address Your signature appears at the end of email messages that you send from your BlackBerry device Auto BCC Type an email address to automatically forward a copy of email...

Page 11: ...s katewahl myblackberry com you could specify Kate W as your display name Specify a display name 1 On the BlackBerry Mail web site in the left pane click Email Account 2 Click the Edit icon beside you...

Page 12: ...the following actions Verify that your user name is between 1 32 characters long Verify that your user name contains only supported characters Select one of the alternate user names that appear or typ...

Page 13: ...l messages remain on your device but you cannot reply to or forward these email messages To reply to or forward email messages if you have another email account you can set your BlackBerry email addre...

Page 14: ...BlackBerry Mail forwards only a copy of email messages with email message attachments Email message filters About email message filters You can create email message filters to specify which incoming e...

Page 15: ...specific text type part of an email address For example type dianne for email addresses that start with dianne or type wilhelm blackberry for email addresses that contain wilhelm blackberry To forwar...

Page 16: ...web site in the left pane click Email Account 2 Click the Filter icon beside your BlackBerry email address 3 Click the Edit icon beside an email message filter 4 Change the options for the email mess...

Page 17: ...might not be able to set up an existing email account to forward incoming email messages to your BlackBerry email address You might encounter one of the following situations Your email service provid...

Page 18: ...User Guide BlackBerry devices 16...

Page 19: ...web site in the left pane click Change Device 2 Type the new BlackBerry device information 3 Click Save Find your PIN and IMEI ESN or MEID Depending on your wireless service provider your BlackBerry d...

Page 20: ...Version 4 0 or higher I have not registered my device with the wireless network You must register your BlackBerry device with the wireless network for BlackBerry Mail to retrieve information to help y...

Page 21: ...and pictures and access to Internet content Subscriberscanaddemailaddressesforexisting supportedemailaccountstotheBlackBerryInternetService TheBlackBerryInternet Service is designed to retrieve email...

Page 22: ...MEID Mobile Equipment Identifier PIN personal identification number POP Post Office Protocol SIM Subscriber Identity Module SSL Secure Sockets Layer User Guide Glossary 20...

Page 23: ...his documentation to you in a timely manner or at all This document might contain references to third party sources of information hardware or software products or services and or third party web site...

Page 24: ...Centrum House 36 Station Road Egham Surrey TW20 9LF United Kingdom Published in Canada User Guide Legal notice 22...

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