The password for my BlackBerry Mail account is no longer a secret
You only have a password for your BlackBerry® Mail account if you access your BlackBerry Mail account using a user name and password.
Log in to the web site and change your password.
I have forgotten my password and cannot log in to the BlackBerry Mail web site
You can request BlackBerry® Mail to send your password to your BlackBerry device.
1.
On the BlackBerry Mail web site, on the login web page, click Forgot password?
2. Type your user name or device PIN.
3. Click Request Password.
User Guide
Getting started
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