the media card in to the device that you used to encrypt the files. In the media card options, set
the Encryption Mode field to None or Security Password.
My BlackBerry device does not use the correct ring tone or Home
Screen picture
Try performing the following action:
• If you encrypted the ring tone or picture on your media card using the device password and you
reset your BlackBerry® device, unlock your device.
Map troubleshooting
I cannot view a location
1. Verify that no punctuation marks appear in the location information.
Diagonal lines appear on a map
Diagonal lines appear on a map when your BlackBerry® device loads new location information.
Contact troubleshooting
I cannot find the Add Custom Phone Tune menu item
If you have already added or assigned a custom ring tone to a contact, the Add Custom Phone Tune
menu item does not appear.
Custom address book field data is not appearing on my computer
You can only synchronize the information in a custom address book field with a text field in the email
application on your computer. For example, you cannot add a contact's birthday to a custom address
book field on your BlackBerry® device and synchronize it with the email application on your computer.
The birthday field is a date field in the email application on your computer.
Calendar troubleshooting
I cannot schedule appointments that span multiple days
If you use IBM® Lotus Notes, you cannot schedule appointments that span multiple days.
I cannot set some fields when scheduling appointments
If you use IBM® Lotus Notes®, you can only change the Subject, Location, Reminder, and Notes fields
and the Mark as Private check box when you change a recurring meeting or appointment.
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Summary of Contents for 8100 SMARTPHONE
Page 1: ...User Guide...
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