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TROUBLESHOOTING & WARRANTY
Troubleshoot your problem by using the chart below. If the dehumidifier still does
not work properly, contact W Appliance Co. customer service center or the nearest
authorized service center. Customers must never troubleshoot internal components.
TROUBLE
POSSIBLE CAUSE
POSSIBLE REMEDY
Error Code “E1”
The temperature sensor on the
discharge pipe may be faulty and
may need to be changed.
Contact the customer service center.
Error Code “E2”
Heat exchanger may be faulty and
may need to be changed.
Contact the customer service center.
Error Code “E3”
The room temperature may be
too high.
Check to make sure the room temperature is
below 90˚F. If the room temperature is too high,
place the dehumidifier in a location where the
room temperature is below 90˚F for at least 2
hours before operating again.
Error Code “EH”
The humidity sensor may be faulty
and may need to be changed
Contact the customer service center.
Error Code “P1”
(Model
BD50PMWSA)
Bucket is not in the proper position.
Make sure the bucket is in place and securely
seated for the dehumidifier to operate. If error
code reappears after adjusting the bucket, please
contact the customer service department.
Error Code “E5”
(Model
BD50PMWSA)
Didn't install the pump drainage kit
before start pump function.
Install the pump drainage kit before start pump
function.
Users use non-standard drainage
pipes. (Manufacturers' original
pipe)
Use the original pipe.
The drain cover is not tightened.
Tighten the cover.
The rubber washer is missing.
Re-install the washer in cover.
Poor connection between drain
pipe and drain cover.
Check the connection of pipe and drain cover.
Summary of Contents for BD22MWSA
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