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TROUBLESHOOTING & WARRANTY
Troubleshoot your problem by using the chart below. If the dehumidifier still does
not work properly, contact W Appliance Co. customer service center or the nearest
authorized service center. Customers must never troubleshoot internal components.
TROUBLE
POSSIBLE CAUSE
POSSIBLE REMEDY
Dehumidifier
does not start
The dehumidifier is unplugged
Make sure the dehumidifier’s plug is pushed
completely into the outlet
The fuse is blown/circuit breaker
is tripped
Check the house fuse/circuit breaker box and
replace fuse or reset breaker
Dehumidifier has reached its
present level or the bucket is full
The dehumidifier automatically turns off when
either condition occurs. Change to a lower setting
or empty the water bucket and replace properly
Bucket is not in the proper position
The bucket must be in place and securely seated
for the dehumidifier to operate
Power failure
There is a protective time delay (up to 3 min.)
to prevent tripping of the compressor overload.
For this reason, the unit may not start normal
dehumidification for 3 minutes after it is powered
back on
Dehumidifier
does not dry the
air as it should
Not enough time allowed for unit
to remove moisture
When first installed, allow at least 24 hours to
maintain the desired dryness
Airflow is restricted
Make sure there are no curtains, blinds, or furniture
blocking the front or back of the dehumidifier
Dirty filter
See the FILTER CLEANING section
The humidity control may not be
set low enough
For drier air, press the button to lower the
percent humidity desired in the room
Doors and windows may not be
closed tightly
Check that all doors, windows and other openings
are securely closed
Clothes dryer may be blowing
moist air into the room
Install the dehumidifier away from the dryer. The
dryer should be vented outside.
Room temperature is too low
Moisture removal is best at higher room
temperatures. Lower room temperatures will
reduce the moisture removal rate. This model is
designed to operate at temperatures above 41˚F
Dehumidifier runs
too much
The area is too large for the
capability of the dehumidifier
The capacity of your dehumidifier may not be
adequate for the room size
Doors and windows are open
Close all doors and windows to the outside
Frost appears on
the coils
The dehumidifier has recently
been turned on or the room
temperature is below 41˚F
This is normal. Frost will usually disappear within
60 minutes. For details, see “AUTO DEFROST”
section
Controls cannot
be set
The compressor will turn off
and the fan will automatically
continue to run for approximately
3 minutes at a fixed setting
This is normal. Wait approximately 3 minutes and
set the fan speed at the desired level
Fan noise
Air is moving through the unit
This is normal
Water on the
floor
Hose connection may be loose
Check the hose connection. See the CONTINUOUS
DRAINAGE SECTION
Hose is attached but not draining
into a drain
Disconnect the hose if using the bucket or place
the hose near a drain
Summary of Contents for BD22MWSA
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