Black & Decker EM1, Manual

Page: 9 / 36

9
E N G L I S H
TROUBLESHOOTING
◆
Check that the appliance is properly plugged in.
◆
Make sure the water reservoir (5) is filled.
◆
If the coffee does not come out of the brew
head (13) while brewing, the coffee may be
ground too fine or tamped too hard.
◆
If the espresso has little or no froth on top,
the coffee may either be too old, ground too
coarsely, or not tamped properly.
PROTECTING THE ENVIRONMENT
Black & Decker provides a facility for
recycling Black & Decker products once
they have reached the end of their
working life. This service is provided free
of charge. To take advantage of this
service please return your product to any
authorised repair agent who will collect
them on our behalf.
You can check the location of your nearest
authorised repair agent by contacting your local
Black & Decker office at the address indicated in
this manual. Alternatively, a list of authorised
Black & Decker repair agents and full details of our
after-sales service and contacts are available on
the Internet at:
www.2helpU.com .
GUARANTEE
Black & Decker is confident of the quality of its
products and offers an outstanding guarantee.
This guarantee statement is in addition to and in
no way prejudices your statutory rights.
The guarantee is valid within the territories of the
Member States of the European Union and the
European Free Trade Area.
If a Black & Decker product becomes defective
due to faulty materials, workmanship or lack of
conformity, within 24 months from the date of
purchase, Black & Decker guarantees to replace
defective parts, repair products subjected to fair
wear and tear or replace such products to ensure
minimum inconvenience to the customer unless:
◆
The product has been used for trade,
professional or hire purposes;
◆
The product has been subjected to misuse or
neglect;
◆
The product has sustained damage through
foreign objects, substances or accidents;
◆
Repairs have been attempted by persons other
than authorised repair agents or Black & Decker
service staff.
To claim on the guarantee, you will need to
submit proof of purchase to the seller or an
authorised repair agent. You can check the
location of your nearest authorised repair agent by
contacting your local Black & Decker office at the
address indicated in this manual.
Alternatively, a list of authorised Black & Decker
repair agents and full details of our after-sales
service and contacts are available on the Internet
at:
www.2helpU.com .