10
9
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
SOLUTION
Coffeemaker does not
turn on.
Coffeemaker is
leaking.
Brewing takes too
long.
Coffee is not brewing.
The coffee maker
brews clear water.
The one-piece cover
does not close.
Filter basket
overflows.
Grounds in the
brewed coffee.
Coffeemaker is
brewing slowly;
brewed coffee tastes
bad.
Coffeemaker is not
plugged in.
Water reservoir may be
overfilled.
Carafe may not be correctly
placed on “Keep Hot”
plate.
The coffeemaker might
need cleaning.
Water reservoir might be
empty.
There may be no coffee
grounds in the removable
filter basket.
Removable filter basket
may not be correctly
placed.
Carafe may be improperly
placed on the “Keep Hot”
plate.
The filter and/or the brew
basket are not properly
placed.
Coffeemaker needs
cleaning; wrong grind
being used.
Check to be sure appliance is
plugged into a working outlet
and the ON/OFF button has
been pressed.
Make sure the water reservoir
has not been filled beyond the
MAX fill line.
Make sure carafe is placed
correctly on “Keep Hot” plate
and is centered under the
brew basket.
Follow procedure under
“Maintaining Your
Coffeemaker.”
Make sure water reservoir
has sufficient water to brew
desired number of cups of
coffee.
Add sufficient amount of
coffee grounds to paper lined
removable filter basket.
Remove filter basket and
replace correctly into brew
basket.
Remove carafe and insert so
that carafe rests comfortably
within the grooves on the
“Keep Hot” plate.
Insert paper liner into filter
basket and insert basket
properly into brew basket.
Follow directions in CARE
AND CLEANING. Use only
coffee ground for automatic
drip coffeemakers.
MINERAL DEPOSITS AND CLOGGING
Mineral deposits left by hard water can clog your coffeemaker. Excessive steaming
and/or a prolonged brewing cycle are signs that a cleaning is needed. The
frequency of cleaning out deposits is affected by the regularity of usage and water
hardness. During cleaning, more steaming occurs than when brewing coffee and
may emit spurts of steam. Cleaning is recommended every 60 brewing cycles.
1. Pour white vinegar into water reservoir up to 7-cup line on the water level
window. Add water up to 12-cup line.
Caution: Be careful not to exceed the 12-cup maximum level, to avoid water
running out the overflow hole in the back of the coffeemaker.
2. Put a paper filter in the brew basket and close the one-piece water reservoir and
brew basket cover. Set empty carafe on the "Keep Hot" carafe plate.
3. Turn on coffeemaker and let half the cleaning solution brew into carafe (till
water level goes down to around the 6-cup line on the water level window).
Turn coffeemaker off and let it soak for at least 15 minutes to soften the
deposits.
4. Turn on coffeemaker and brew remaining cleaning solution into carafe.
5. Turn off coffeemaker, empty carafe and discard filter.
6. Fill reservoir with fresh water to 12-cup line, replace empty carafe on the “Keep
Hot” carafe plate and then turn on coffeemaker for a complete brew cycle to
flush out remaining cleaning solution. You may wish to repeat this step again to
eliminate any remaining vinegar smell/taste.
7. Wash the brew basket and carafe as instructed for normal cleaning.