JXG4604SS
Owner’s Manual
19
Burner will not light using knobs or igniter.
Troubleshooting
Problem
Possible Cause Prevention/Cure
Wires and/or electrode covered
with cooking residue.
Clean wire and /or electrode with
rubbing alcohol.
Electrode and burners are wet. Wipe dry with cloth.
Electrode cracked or broken –
sparks at crack.
Replace electrode.
Wire loose or disconnected.
Reconnect wire or replace
electrode/wire assembly.
No gas flow.
Check if propane tank is empty. If
empty, replace or refill. If propane tank is
not empty, refer to
Excessive flow safety
valve reset procedure
on page 17
Burner will not light using a match.
Coupling nut and regulator not fully
connected.
Turn the coupling nut about one-half to
three quarters additional turn until solid
stop. Tighten by hand ONLY - do not
use tools.
Obstruction of gas flow. Clear burner tubes.
Check for bent or kinked
hose.
Disengagement of burner to valve. Reengage burner and valve.
Spider webs or insect nest in
venturi.
Clean venturi
.
Burner ports clogged or blocked. Clean burner ports.
Sudden drop in gas flow or
reduced flame height.
Tank out of gas. Check for gas in propane tank
.
Refer to the
Excessive flow safety valve
reset procedure
on page 17.
Clean burner ports.
Burn grill for 15 minutes with the lid closed.
Clean venturi.
Clean burner.
Assure burner venturi is properly engaged with
valve.
Excess flow safety device may
have been activated.
Burner ports are clogged or
blocked.
New burner may have residual
manufacturing oils.
Spider webs or insect nest in
venturi.
Food residue, grease or seasoning salt
on burner.
Poor alignment of valve to burner
venturi.
Irregular flame pattern, flame does not
run the full length of burner.
Flame is yellow or orange.
Flame blow out. High or gusting winds. Turn front of grill to face wind or
increase flame height.
Low on propane gas. Replace or refill propane tank.
Excess flow valve tripped. Refer to the
Excessive flow safety
valve reset procedure
on page 17.
Flare-up. Grease buildup. Clean grill.
Excessive fat in meat. Trim fat from meat before
grilling
.
Excessive cooking temperature. Adjust (lower) temperature accordingly.
