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User

’

s Manual

SRP-Q300/302

Thermal Printer

Rev. 1.00

http://www.bixolon.com

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Summary of Contents for SRP-302

Page 1: ...User s Manual SRP Q300 302 Thermal Printer Rev 1 00 http www bixolon com ...

Page 2: ...oth mobile devices supports NFC DK CDP 6 Equipped with data buffer receives print data even while printing 7 Can print a range of barcodes 8 Range of printing density and selectable speed controlled with virtual memory switch management It is advisable to read the contents of this manual carefully before using the printer for the first time Use only authorized supplies that can be trusted We are n...

Page 3: ...eded carefully in order to prevent serious physical harm Caution Cautions must be heeded in order to prevent minor injuries equipment damage or data loss Symbol Information DC Direct current Error Warning Caution Paper Empty Paper Feeding Stand By NFC charge USB Ethernet ...

Page 4: ...1 2 4 Bluetooth Interface Option 8 1 2 5 NFC Near Field Communication Built in 9 1 3 Drawer Port 10 1 4 Customer LCD Port 11 1 5 Connecting Power Supply 12 1 6 Reconfiguration of Printer 13 1 7 Installing Replacing Paper 14 1 8 Recommended Papers 16 1 9 Removing Paper Jam 16 1 10 Using Printer Functions 17 2 Self Test 18 3 Hexadecimal Dumping 20 4 Specifications 21 5 Appendix 22 5 1 Cleaning Print...

Page 5: ...heck the following contents list and contact your dealer for assistance if any item is missing or incorrect Product SRP Q300 302 SRP Q300H Q302H B gate Model Standard Components AC DC Adaptor Power Cord Roll Paper CD Installation Guide Foot Rubber Optional Components USB A B Cable ...

Page 6: ...in Cable Frame Ground 1 VBUS RED Host Power 2 D WHITE Data Line D 3 D GREEN Data Line D 4 GND BLACK Signal Ground Caution All cables must be connected while the product is turned off The Charge Port is designed for charging mobile devices only communication is not supported The charging current may differ depending on the mobile device The communication ports USB Ethernet in the printer set for mo...

Page 7: ...he BIXOLON website for more detailed information Caution When B gate is connected to the printer all communication ports of the printer will be deactivated Instead the B gate communication port will be activated except for the drawer port and LCD port All cables must be connected while the product is turned off This port is exclusively for Ethernet communications Other products are incompatible Th...

Page 8: ...k TL WN727N V4 2 4GHz 802 11 b g n TP Link AC600 2 4GHz 5GHz 802 11 b g n ac a Caution When B gate is connected to the printer all communication ports of the printer will be deactivated Instead the B gate communication port will be activated except for the drawer port and LCD port If you wish to use wireless LAN communication while B gate is connected you must use one of the USB dongles listed abo...

Page 9: ...with NFC enabled devices PDA smartphone tablet PC Download the mobile application by scanning the QR code on the label affixed to the bottom of the product Caution For accurate NFC recognition hold the section of your mobile device where the NFC is located to the section of the printer s NFC mark until it is recognized The communication range may differ depending on the type of device and operatin...

Page 10: ...as a power supply for a separate device may result in damage to the product Do not connect a telephone line to the drawer kick out connector Otherwise the telephone line and the computer may be damaged Do not allow a foreign object such as a conductor to touch the cash drawer port This may result in damage to the product Make sure to use a cash drawer with an internal coil resistance of 24 ohms or...

Page 11: ...Pin No Signal Name Direction 1 5VDC Output 2 TXD Output 3 RXD Input 4 N C 5 Signal Ground 6 N C 7 CTS Input 8 RTS Output Caution The port is designed for BIXOLON Customer LCD Display BCD 3000 only and other connector cables cannot be used Warning Using a different LCD product or a cable that does not meet the specs may result in damage to the product LCD Port ...

Page 12: ...e sure the product is turned off before connecting the power supply 2 Connect the power cable with the flat side pointing to the outside of the printer as shown in the diagram below Printer Set B gate Set Power Cable Power Connector Power Connector Power Cable ...

Page 13: ...o remove the power supply from the power outlet before removing If the voltage of the power supply and the power outlet is not correct contact the seller and do not connect the power supply Failure to do so may result in damage to the product Pay attention to the direction in which you insert the power cable 1 6 Reconfiguration of Printer This product does not support Dip Switch In order to change...

Page 14: ... cover while the printer is operating otherwise the printer may be damaged This printer should be used in Front Exit orientation We don t guarantee any of issue by Vertical Exit orientation 2 Remove the empty paper roll and replace with a new one as shown in the image Caution Check the orientation of the roll paper when inserting it into the printer ...

Page 15: ...ver Caution When closing the cover hold down the center of printer cover firmly so that paper roll is loaded correctly 4 Cut the paper as shown in the following picture Caution Make sure to use the specified paper only To prevent data loss replace paper only when the printer is not receiving any data ...

Page 16: ...nsible for the damage caused by non recommended papers If you have to use other products we recommend that you use papers with a similar level of quality to the recommended ones 1 9 Removing Paper Jam Open the cover and remove the jammed paper If the paper is only slightly jammed the blade that is stuck when opening the cover will return to its original position and the cover can be opened Caution...

Page 17: ...over open etc Paper Indicator Lamp Red light will be on when there is no paper or paper almost runs out If this light keeps blinking it means that the printer is in self test standby state or waiting for macro execution Feed Button Press this button to feed the paper out Hold down this button to feed out the paper continuously Power Button Power On Hold the Power button until the power Lamp indica...

Page 18: ...inter wait for the next step after printing the following lines The paper signal light keeps blinking SELF TEST PRINTING Select a button to run the following Continue test printing Press the button briefly Memory switch configuration mode Press and hold down button 5 Press the Feed button to resume printing or hold down the button for at least one second to change the VMSM settings If Continuous S...

Page 19: ... times as shown by each menu Step 2 Enter Options hold down the button for at least one second to applyeach item selected Note If you select any items not listed above the list of VMSM Selection will be printed again Setting the mode will be canceled if no item is selected in Step 1 3 Hold down the Feed button for at least 1 second to save the changes The following line will be printed before cutt...

Page 20: ...l dump mode 4 Select the hexadecimal printing function in the mode selection menu to move to the hexadecimal printing mode 5 Run any software program that sends data to the printer The printer will print all the codes it receives in a two column format The first column contains the hexadecimal codes and the second column gives the ASCII characters that correspond to the codes 1B 21 00 1B 26 02 40 ...

Page 21: ...02H 4xUSB host LAN Bluetooth USB charging port WLAN dongle Cash Drawer 2port with Y type cable Supply Voltage SMPS Input Voltage 100 240 VAC Frequency 50 60 Hz SMPS Output Voltage 24 VDC Environment Condition Temperature Operating 0 40 Storage 20 60 Humidity Operating 10 80 RH Storage 10 90 RH Paper excluded Life Span Printer Head 150 Km Auto Cutter 1 500 000 cuts The specifications were determine...

Page 22: ...ut by ethanol or IPA 3 Clean the paper sensor and paper roller with a cotton swab or a dry cloth 4 Insert a paper roll and close the printer cover When printer foot rubber becomes dirty not to work it properly please replace it with enclosed foot rubber Caution When cleaning the printer head make sure that cleaning solutions such as ethanol or IPA do not penetrate the printer Warning Do not touch ...

Page 23: ...ified in the Canadian department of communications radio interference regulations Get appareil est conforme aux normes class A d interference radio tel que specifier par ministre canadien des communications dans les reglements d interference radio Caution Some semiconductor devices are easily damaged by static electricity You should turn the printer OFF before you connect or remove the cables on t...

Page 24: ...Rev 1 00 24 SRP Q300 302 Revision history Rev Date Page Description 1 00 01 06 17 New ...

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