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roubleshooting

Vacuum cleaner won’t turn on

possible causes 

Remedies

1.  Power cord not plugged in 

1.  Check electrical plug

2.  Blown fuse/tripped breaker 

2.  Check/replace fuse or reset breaker

Vacuum cleaner or tools won't pick up dirt

possible causes 

Remedies

1.  Incorrect height adjustment 

1.  Adjust powerfoot to correct height setting

2.  Hose not attached to suction opening  

2.  Grasp quick reach handle and firmly push hose wand onto  

 

 

  the suction opening

3.  Twist 'n Snap hose not securely attached  

3.  Make sure Twist 'n Snap hose is snapped into locked position

4.  Crack or hole in hose 

4.  Check hose and replace if needed

5.  Broken or worn drive belt 

5.  Replace drive belt, see page 9

6.  Rotating floor brush bristles worn 

6.  Replace brush

7.  Rotating floor brush jammed 

7.  Remove brush and clean debris from brush ends

8.  Clog in vacuum 

8.  Follow instructions on page 11 for clearing clogs

9.  Dirt container full 

9.  Empty dirt container

10.  Dirt container or upper tank not installed properly 

10. Position correctly and lock in place

11.  Filters are dirty 

11. Check and clean pre-motor and HEPA media 

 

 

   post-motor filters, see page 8

12.  TurboBrush is clogged or debris is wrapped around the brush roll 

12. Maintaining TurboBrush, see page 12

Vacuum cleaner is difficult to push

possible causes 

Remedies

1.  Incorrect height adjustment 

1.  Adjust powerfoot to correct height setting

Visible dirt escaping from cleaner

possible causes 

Remedies

1.  Dirt container full 

1.  Empty dirt container

2.  Filters missing or installed incorrectly 

2.  Check pre-motor and post-motor filters for correct installation

3. 

Dirt container installed incorrectly 

3.  Pull out and re-insert dirt container correctly

other maintenance or service not included in the manual should be  

performed by an authorized service representative.

thank you for selecting a bissell product.

please do not return this product to the store.

             

for any questions or concerns, bissell is happy to be of 

service. contact us directly at 1-800-237-7691.

DJ68-00375N(EN)-0.0.indd   13

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Summary of Contents for Velocity MULTICYCLONIC 75B2 SERIES

Page 1: ...ty instructions Product view Assembly Operations Maintenance and care Troubleshooting Replacement parts 3 4 5 6 7 8 12 13 14 Warranty Product registration Consumer services 15 16 16 Earn BISSELL Rewar...

Page 2: ...it with a limited three year warranty We also stand behind it with a knowledgeable dedicated Consumer Services department so should you ever have a problem you ll receive fast considerate assistance...

Page 3: ...t handle vacuum cleaner or plug with wet hands Do not put any object into openings Do not use with any opening blocked keep openings free of dust lint hair and any thing that may reduce air flow Keep...

Page 4: ...able Pre Motor Filter Scuff Resistant Bumper Carrying Handle Lock n Seal Lever HEPA Media Post Motor Filter Wide Cleaning Foot Upper Tank Power Cord Crevice Tool Dusting Brush Upholstery Tool Twist n...

Page 5: ...h the upper hose and cord clip by snapping it into the handle of the unit Secure it by inserting screw provided 6 Attach the lower hose clip by snapping into place and twisting to the right Attach vac...

Page 6: ...with foot to place vacuum into one of three cleaning positions 1 Upright for storage transporting and above floor cleaning with tools Transport in upright position by tilting vacuum on rear wheels an...

Page 7: ...action for small flat areas such as stairs and cushions Press gently down and pull towards you in raking motion too much pres sure will cause brush to stop rotating Clean Filter Indicator The indicat...

Page 8: ...eplacing Cleaning the Pre Motor Filter 1 Turn power OFF Unplug power cord from electrical outlet 2 The pre motor filter protects motor from debris and is located in the slide out tray underneath the d...

Page 9: ...m this area Replace Drive Belt 1 Turn power OFF Unplug power cord from electrical outlet 2 With rotating floor brush removed from vacuum steps 1 3 in previous section grasp old drive belt and remove f...

Page 10: ...inner cyclone by holding the bottom of the cyclone and gently pulling louvers straight out Inner cyclone and louvers may be washed using a mild detergent Allow both inner cyclone and louvers to dry c...

Page 11: ...ulling it out at the top and lifting the tube out Clean the tube of any debris and clear any possible clog from the port to the pre motor filter Reattach tube bottom by first installing the base and t...

Page 12: ...et 2 Turn tool so bottom side faces up and remove the two screws 3 Remove the faceplate and clear any obstructions 4 Remove the brush form the drive belt to clean debris 5 Reposition the drive belt on...

Page 13: ...container full 9 Empty dirt container 10 Dirt container or upper tank not installed properly 10 Position correctly and lock in place 11 Filters are dirty 11 Check and clean pre motor and HEPA media po...

Page 14: ...re on board your vacuum Item Part No Part Name 1 32074 Style 7 9 10 12 14 Drive Belt 2 Pack 2 203 1297 Headlight Bulb 3 203 1063 Crevice Tool 4 203 1228 Dusting Brush Upholstery Tool 5 203 2302 TurboB...

Page 15: ...should require service Contact BISSELL Consumer Services to locate a BISSELL Authorized Service Center in your area If you need information about repairs or replacement parts or if you have questions...

Page 16: ...LL Homecare Inc PO Box 3606 Grand Rapids MI 49501 ATTN Consumer Services Or visit the BISSELL website www bissell com When contacting BISSELL have model number of cleaner available Please record your...

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