www.BISSELL.com
10
Parts & Supplies
For Parts and Supplies, go to www.BISSELL.com
and enter
your model number in the search field.
Problem
Possible causes
Remedies
PowerBrush
doesn’t
rotate
The PowerBrush power switch
is turned off.
Make sure PowerBrush switch is on.
Vacuum is locked in upright
position.
Recline vacuum and switch on the
PowerBrush.
PowerBrush has lodged debris or
other entanglements, keeping the
brush from rotating.
Check the PowerBrush and
remove debris.
Vacuum
won’t pick
up dirt
Filters are dirty.
Rinse pre-motor filter and tap dust
from post-motor filter. Allow enough
time for pre-motor filter to dry
properly before reinserting.
The Main Hose is not connected.
Locate the Main Hose and reconnect
by pushing the hose connection to
secure the latch.
There is a crack or hole in the
Main Hose.
If there is a crack or hole, order a new
Main Hose from the BISSELL website.
The Triple Action Brush Roll
bristles are worn.
Replace the Triple Action Brush Roll.
There is a clog in the vacuum.
Remove debris and any other
entanglements that may be
restricting its rotation.
The Dirt Container is not seated
correctly.
Press the Empty Button to release the
Dirt Container and reseat properly.
Dirt is
escaping
from the
vacuum
The Dirt Container is full.
Empty the Dirt Container.
Filters are missing.
Check to see if all of the Pre-Motor
and Post-Motor filters are in place.
If needed, order replacement filters
from bissell.com.
The Dirt Container is not seated
properly.
Press the Empty Button and remove the
Dirt Container. Insert the bottom first
and pivot the Dirt Container towards
the vacuum. Listen for a “click” sound,
indicating that it snapped into place.
Troubleshooting
WARNING
To reduce the risk of electric shock, turn power switch off and disconnect plug from
electrical outlet before performing maintenance or troubleshooting checks.
