INSTALLATION, OPERATION AND MAINTENANCE MANUAL
Bisolid GP xx_B hc> . OM-BSGPHCV02/07/2017/EN
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8. TROUBLESHOOTING
The burner is installed
on a heating boiler, but
the temperature in the
rooms is low.
Insufficient heating output.
It is necessary to increase the burner’s
heating output level.
Low assigned water temperature.
It is necessary to increase the water
temperature assignment. It is also
necessary to chek the circulation water
assignment, adjusted in the burner
controller.
Low assigned temperature by the
room thermostat (if connected).
It is necessary to increase the
temperature assignment by the room
thermostat.
The burner is installed
on a heating boiler and
the temperature in the
rooms is high.
Heating output, exceeding the
heat consumption.
It is necessary to decrease the
burner’s heating output.
High adjusted temperature.
It is necessary to decrease the
assigned value (recommended
decrease to minimum 60
o
C) or the
assigned circulation water
temperature, defined in the controller.
High assigned temperature by the
room thermostat (if connected).
It is necessary to decrease the
temperature assignment by the room
thermostat.
The burner is switched
on, but there is no
burning process.
There is no assignment for
operation.
Check the operation assignment from
the burner control module.
Difficult fuel ignition.
The used wood pellets are with
low quality.
It is necessary to change the pellets,
as possibly their water content is
higher than the normal needed for the
burner operation.
The fuel ignition is
accompanied by
untypical noises.
Insufficient chimney draught.
It is necessary to check the chimney
and the appliance condition, to which
the burner is installed and to clean the
ash deposits. After cleaning is possible
to adjust the burner operating
parameters – ask for service assist.
Hot water boiler
overheating – to which
the burner is installed.
Lack of heating load or incorrect
heating ouput adjustment of the
boiler and the burner.
It is necessary to check the correct
operation of the system boiler-burner
and eventual adjustment of the
operating parameters – to be
performed by a specialist. After boiler
cooling and failure removal the
emergency thermostat has to be
deactivated (unscrew protection cover,
press the button and screw the cover
againg). Start the burner by restarting
it.
Fuel does not ignite.
No wood pellets in the fuel hopper. The fuel hopper, from which the
transport auger takes fuel, must be
refilled.
No fuel in the burner combustion
chamber.
The process of initial firing can be
renewed by restarting the burner.
Presence of fuel over the burner
fire-grate, but is not fired or it is
burned and there is still lack of
burning process.
Clean the gathered fuel over the
burner fire-grate. If the ignition heating
element is out of order or inactive, then
it must be replaced.
Incorect operation of the photo-
sensor used for burning process
The photo-sensor used for burning
process monitoring must be adjusted
