Biospace InBody 720, User Manual, Page: 54 / 82

2. Trouble Shooting
This section lays out the order of steps you have to take for each particular
problem, on the assumption that you have some basic knowledge on how to
operate the InBody720. If you still have the problem after taking the following
steps, contact our customer service representatives listed in the warranty
certificate appended to the end of this user s manual.
The equipment doesn t seem to run, even after the power is on.
(In normal situation, the LCD is turned on.)
Cause 1 The plugs are not pushed all the way through an electrical outlet.
Step 1 Push the plug all the way through the electrical outlet.
Cause 2 Power bar is not turned on (when using a power bar) or the power
doesn t come on to the power bar.
Step 2 Check if the power comes on to the power bar and an electrical
outlet the power bar is connected to.
Cause 3 Fuse blows.
Step 3 Check to see if the fuse in a fuse holder is functioning. If necessary,
replace the blown fuse with a spare fuse. The InBody720 comes
with 4 spare fuses or you can purchase at an electrical store.
Weight comes up as a negative number (-) or is widely different from the
reasonably anticipated weight of the patient.
(Usually the weight displayed on the InBody720 is close to what the patient knows.)
Cause 1 This happens when the boot-up was not completed normally.
Step 1 Initialize the weight to zero during the boot-up. If there is an object
on the base frame, the initialization process doesn t take place
normally, preventing the normal weighing process from happening.
Remove an object on the base frame and make sure there is
nothing on the base frame and then restart the InBody720.