10
9. Warranty
9.1.
The Manufacturer guarantees the compliance of the unit with the requirements of
Specifications, provided the Customer follows the operation, storage and transporta-
tion instructions.
9.2.
The warranted service life of the unit from the date of its delivery to the Customer is
24 months. For extended warranty, see
9.5
.
9.3.
Warranty covers only the units transported in the original package.
9.4.
If any manufacturing defects are discovered by the Customer, an unsatisfactory
equipment report shall be compiled, certified and sent to the local distributor address.
To obtain the claim form, visit
Technical support
page on our website at link below.
9.5.
Extended warranty. For
MS-3000 MMS-3000
, the
Basic Plus
class models, extended
warranty is a paid service. Contact your local Biosan representative or our service
department through the
Technical support
section on our website at the link below.
9.6.
Description of the classes of our products is available in the
Product class descrip-
tion
section on our website at the link below.
Technical support
Product class description
biosan.lv/en/support
biosan.lv/classes-en
9.7.
The following information will be required in the event that warranty or post-warranty
service comes necessary. Complete the table below and retain for your records.
Model
MS-3000 MMS-3000
, Magnetic stirrers
Serial number
Date of sale