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BQ-042-101-12
Revision : 0 (2018-07-05)
ExiPrep
™
96 Lite
XII. Warranty
This instrument is warranted by Bioneer against manufacturing defects in materials and workmanship for a
limited warranty period of one (1) year from the date you received your product. Bioneer will either (1) repair the
product at no charge if a hardware defect is found or (2) exchange the product if the same hardware defect
arises more than three times during the limited warranty period. Any other accessories other than the instrument
itself are considered as consumables and warranted for three months. Spare parts for the instrument will be
available for five years from the initial instrument release date. If a defect arises after the limited warranty
period, shipping and handling charges may apply to any repairs or exchanges of the product undertaken by
Bioneer.
Exclusions and limitations
This warranty does not apply: (a) to cosmetic damage, including but not limited to scratches, dents, and
broken plastic on ports: (b) to damage caused by accident, abuse, misuse, flood, fire, earthquake or other
external causes: (c) to a product or part that has been modified in any way without explicit written consent of
Bioneer; or (d) to damage cause by any services performed by unauthorized engineers or service providers.
Obtaining Warranty Service
Please review this User Manual and access the online support referred to in the manual accompanying this
product before requesting warranty service.