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8. Faults Handing
8.1 Mechanical Arm Module
Table 7-1
Failure phenomenon
Possible Causes
Treatment measures
The sampling pump cannot
run to the set location
The sampling arm operation is
blocked or collided.
Check for any obstacles.
Other reasons.
Contact the technical services personnel.
Can't get the pipette tip
The tip carrier shelf is not in place.
Reassemble the tip carrier shelf so that the
bottom surface of it fits with the top surface
of it.
The tip carrier without tip.
Retry according to the software prompts.
Motor is step due to collision.
Select the Initialization according to the
software prompts.
Other reasons.
Contact the technical services personnel.
Alarm when the pipette tip
is taken
The motor is out of step due to
collision.
Select to ignore according to the software
prompts.
Other reasons.
Contact the technical services personnel.
The pipette tip can't be
taken off
Not running under the operating
environment required by the
instrument (The temperature is too
low ).
Adjust the laboratory environment to the
appropriate temperature and humidity.
Abnormal running of sampling
pump
Select the Initialization according to the
software prompts.
Other reasons.
Contact the technical services personnel.
False alarm for low liquid
volume or failure to alarm
when low liquid volume
The adapter is blocked by foreign
objects.
Remove foreign objects with an tip needle
and do regular cleaning according to the
maintenance requirements.
Low liquid volume
Click the bottom pump according to the
situation
Other reasons.
Contact the technical services personnel.
Cap screwing arm cannot
screw cap
Loose grip
Contact the technical services personnel.
Other reasons
