Troubleshooting
!
The e820 must be serviced by trained engineers.
NEVER attempt any repairs or adjustments yourself
— you could make the problem worse and invalidate
the Warranty.
ALWAYS check
first that:
■
you have followed all the steps listed on pages 6 and
7 to install and set up your
e
820
■
all
connectors
are firmly inserted in their sockets
■
mains power
is switched on at the socket
■
the handset’s
batteries
are correctly and securely
installed, and are not run down
Everyday use
“I cannot make
or answer calls.”
If the handset’s display is blank, it may be
switched off
.
Press the
HANG UP/C
button to switch it back on.
Check that the base unit’s
mains power adapter
is
plugged in and
power is switched on
. The base unit
needs mains power for normal operation of the phone
— not just for charging the batteries.
Make sure you’re using the
telephone line cable
that
was supplied with your
e
820. Other telephone line
cables might not work.
Move the handset
closer
to the base unit.
Check the
Battery Level
symbol on the display. If it is
low, replace the handset on the base unit or charger
pod to recharge the batteries.
Switch off power
at the mains socket, wait for a few
seconds and then
switch back on
. This may solve the
problem.
46
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