“When I press
keys on the
handset,
nothing
happens.”
Make sure the
batteries
are fitted in your handset. If
the Battery Level symbol on the display shows ‘low’,
recharge the batteries.
The keypad may be locked. Look for a
on the display.
If it’s there, unlock the keypad by pressing and holding
the
#/LOCK
button (page 10)
“When I press
keys, digits
appear on the
display, but I
can’t make a
call.”
Try moving the handset
closer
to the base unit.
Try a
different position
for the base unit, making sure
it’s not too near to any other electrical equipment.
“The phone
does not ring”
Check that the base unit’s
mains power
adapter is
plugged in and power is switched on. The base unit
needs mains power for normal operation of the phone
— not just for charging the batteries.
Make sure you’re using the
telephone line cable
that
was supplied with your S2300. Other telephone line
cables might not work.
Check that you have not set the
ringer volume
to Off.
See page 28 for more information.
Check that the
total REN value
of all equipment con-
nected to your telephone line is no more than 4 (see
page 4). Disconnect one or more telephones and see
whether that helps.
“My call was cut
off when I went
out of range of
the base unit.
Now I can’t use
my handset.”
Move the handset
closer
to the base unit before you try
again to make a call.
Troubleshooting
36
“There is inter-
ference and
noise on the
line.”
Move the handset
closer
to the base unit, or to a
different position.
Try moving the base unit so that it’s
not near other
electrical equipment
, such as a television or a
computer.
Try a
different position
for the base unit, making sure
it’s not too near to any other electrical equipment.
“When I press
the PHONE or
SPEAKERPHONE
button, I hear a
strange loud
noise.”
This is caused by interference. Disconnect the mains
power lead from the back of the base unit, then wait for
30 seconds before reconnecting it.
“I hear ‘beeps’
from my
handset while
I’m on a call.”
You may be going
out of range
of the base unit. Move
closer, or your call may be cut off.
Check the
Battery Level
symbol on the display. If it is
low, recharge the batteries.
“The Caller
Display feature
isn’t working.”
You need to
subscribe
to the Caller Display feature
from BT or your service provider.
The caller may have
withheld
their number by dialling
141. Or they may be calling from a network that does
not transmit the Caller’s number (for example, it may
be an international call).
“The volume in
the earpiece is
low when I’m
on a call.”
Make sure you’re holding the earpiece correctly over
your ear.
Adjust the volume as decribed on page 11.
Troubleshooting
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Binatone Help Line:
01325 304 473
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