54
Binatone Help: www.meetthebrick.com
HELP
14.1.1 Servicing Under Warranty
1 Disconnect the base unit from the telephone line and the main
power supply.
2 Pack all components of your Brick Phone using the original
packaging.
Remember to include the power adapter.
3 Return the unit to the shop where you made your purchase.
Bring along your original dated sales receipt.
14.1.2 Servicing After Warranty Has Expired
If the unit is no longer covered under warranty:
1 Disconnect the base unit from the telephone line and the main
power supply.
2 Pack all components of your Brick Phone using the original
packaging.
Remember to include the power adapter.
3 Contact our website
www.meetthebrick.com
and request for
a quotation on potential repair charges. Our customer service
staff will provide you with details on where to send your Brick
Phone for repair.
4 Make sure you include the followings:
•
Your name and residential address
•
A cheque or postal order for the repair charge
5 Bring all the necessary items to the location provided by our
customer service staff.
