Please keep your sales (till) receipt – this is your guarantee
You should also keep the original packaging material.
In the unlikely event that you need to return your BB3200 to our Repair Centre while it
is under guarantee, there may be ahandling charge.
While the unit is under Guarantee
1. Disconnect the base unit from the telephone line and the mains electricity supply
2. Pack up all parts of your BB3200, using the original packaging. Remember to
include the mains adapter
3. Return the unit to the shop where you bought it, making sure you take your sales
After the Guarantee has expired
If the unit is no longer under Guarantee, first follow
1 and 2 as for repair under
Then…
of the repair charge and details of where to send your BB3200 for repair.
Make sure you include with your BB3200:
§
Your name and address
§
A cheque or postal order for the value of the repair charge
Return your BB3200 to the address given by the Service Department.
* This does not affect your statutory rights.
4. Call the Binatone Helpline on 0845 345 9677 (for UK only) and ask for a quotation
5.
6.
The BB3200 is guaranteed for 12 months from the date of purchase shown on your
wear and
tear, neglect,
faults on the telephone line, lightning, tampering with the
This guarantee does not cover any faults or defects caused by accidents, misuse, fair
equipment, or any attempt at adjustment or repair other than through approved agents.
Guarantee and service
Guarantee.
receipt.
sales receipt.
30
steps
> A brief description of the fault.