"My call was cut off
when I went out of
range. Now I can't
use my handset.
•
Move the handset closer to the base unit before you try again to make a call.
•
Move the handset closer to the base unit, or to a different position.
"
"There is
interference and
noise on the line"
•
Try moving the base unit so that it’s not near other electrical equipment such
as a television or a computer.
•
You ' ll get the best sound if you place the base unit as high as possible
.
For example, in a two-storey house, the first - floor landing is an ideal place.
•
You may be going out of range of the base unit. Move closer or your
call may be cut off
.
"I hear ‘beeps from
my handset while
I’m on a call"
•
Check the Battery Level symbol on the display. If it’s low, recharge the
batteries.
•
You need to subscribe to the Caller Display feature from your network service
provider. You should find contact details on your phone bill.
"The Caller Display
feature isn't
working"
•
The caller may have withheld their number by dialling 141.
Or they may be calling from a network that does not transmit the caller's
number (e.g. it may be an international call.)
"When I try to
make a call, I hear
Busy tone."
•
If you' re using a BB3200 multi handset system, check that other handset are
not already on a call.
•
Make sure you're holding the earpiece correctly over your ear.
"The volume in the
earpiece is low
when I'm on a call"
•
Adjust the volume using the UP/DOWN button.
•
Make sure the other handset is in range of the base unit.
"I can' t transfer a
call"
•
Make sure you are dialling the correct number for the other handset.
Batteries
"
The handset is not
functioning even
after charging for
15 hours"
•
Remove the batteries from the handset and wait for a few seconds before
replacing them. If the problem persists, replace the batteries.
•
Before you first use the handset, you should have left it on the base unit or
charger pod for 15 hours to charge the batteries fully.
•
You may need to replace the batteries
"The handset's
battery pack is
running low within
an hour or two"
•
Check the base and/or charger pod power is ok, and the handset beeps and
•
You need to replace the batteries. To find out how to obtain replacements call
the Binatone helpline on 0845 345 9677 from 9:00am to 5:00pm,
Monday to Friday (UK only).
"I try to recharge
the batteries but I
still get a warning
that they are low"
•
Dispose of used batteries safely
– never burn them, or put them where they
could get punctured.
•
Do not use non-rechargeable batteries in your BB3200 – they may burst,
causing damage.
•
Disconnect all other instruments connected to the same line as the
BB3200 and try to make a call
‘
Intercom and transfer
If the fault persists…
Binatone Help Line - 0845 345 9677
27
the handset beeps and the charge LED lights when the handset is put on charge.
