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www.bikefriday.com
800-777-0258 • +1-541-687-0487
Pre-Owned Bike Guarantee
We at Green Gear Cycling, Inc. (Bike Friday) want you, the customer,
to be happy with your pre-owned bicycle. If for any reason you are
dissatisfied, you may return the bicycle to us for a full refund, less all
shipping charges. This applies to the purchase of pre-owned bicycles
purchased direct from Green Gear Cycling Inc.. In all cases, the return
shipping charges are your responsibility. To take advantage of this
guarantee, you must receive a Return Authorization Number from
the Service Department (800.777.0258 / [email protected])
within 30 calendar days of your intent to return the bike, and we must
receive it within 35 calendar days of you taking delivery of the bike.
The sizing of the pre-owned bicycles are limited by their current
construction. Bike Friday will, as part of the purchase price, replace
the stem if necessary or allow for an upgrade to the “fit stem” program
for a more exacting fit. No other modifications to a pre-owned frame
(including SatRday boom) is allowed. Any future corrections to the
sizing will be borne by the purchaser.