WARRANTY
or BIG DOG MOTORCYCLES. To contact NHTSA, you may either call the Auto Safety Hotline
toll-free at 1-800-424-9393 or (202) 366-0123 in the Washington D.C. area) or write to:
NHTSA, U.S. Department of Transportation, 400 7th Street S.W., (NASS-11) Washington, DC.
20590. You can also obtain other information about motor vehicle safety from the Hotline.
NOTICE OF WARRANTY DISPUTE RESOLUTION PROGRAM
BIG DOG
MOTORCYCLES has in place an informal dispute settlement mechanism, established in
compliance with Federal Trade Commission Regulations, published at 16 C.F.R. Part 703.
OWNER is required to resort to this alternative dispute resolution program before exercising
rights or seeking remedies under the federal Magnuson-Moss Warranty Act, 15 U.S.C.
§2301, et seq.
OWNER may be required to resort to this alternative dispute resolution program before
exercising rights or seeking remedies under certain state consumer laws and lemon law
statutes. These requirements vary from state to state, and are independent of the
requirements of the federal Magnuson-Moss Warranty Act.15 U.S.C. §2301, et seq.
OWNER and BIG DOG MOTORCYCLES shall submit any dispute arising under this Warranty,
to arbitration in accordance with the Rules of the Better Business Bureau (BBB). A volunteer
BBB arbitrator will render a decision that the arbitrator considers to be fair. In doing so,
the arbitrator is not required to apply legal principles. If OWNER accepts the arbitrators
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