BIG ASS FANS Haiku A0 Series, Installation Manual

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HAIKU by Big Ass Fans
13
General troubleshooting
Some issues can be resolved before requesting service. Review the below troubleshooting tips
before contacting Haiku Customer Service for support.
Symptom Possible Solution(s)
The fan will not start.
• Verify that supply power is adequate. Check your circuit
breaker or fuse and wall switch for functionality.
• Make sure that all wires are securely connected and the
fan is properly wired to a grounded outlet box.
The fan is noisy during operation.
• Check all mounting and fan hardware. If loose, tighten.
The fan wobbles.
• For Haiku Bamboo fans, remove the airfoil to ensure the
colored sticker matches the sticker on the fan hub. For
Haiku fans, remove the bottom cover and ensure the
colored sticker on the bottom of the airfoil matches the
sticker on the fan tab. If necessary, move the airfoils to
the matching hub attachment points.
• Make sure that all mounting hardware is secure and
tight.
• Make sure that all the airfoils are aligned properly and
securely fastened to the fan hub.
• If an airfoil is damaged, contact Haiku Customer Service.
Note: Airfoils must be replaced as a set. Do not replace
individual airfoils.
• If you installed multiple fans, ensure the serial numbers
on the airfoils match the serial number on the fan hub.
The fan does not produce airflow.
• Make sure the airfoils are aligned properly.
• Make sure the fan is rotating counterclockwise when
viewed from the floor.
The fan jerks upon startup.
• This is normal and may happen occasionally upon
startup. An initial slight jerking forward and backward
does not affect fan operation.
Troubleshooting
WARNING: To avoid electric shock, remove power from the fan before servicing!
WARNING: Risk of fire, electric shock, or injury to persons during cleaning and servicing!
WARNING: Do not operate fan with missing or damaged components!