BenQ LS200 Series Page 64 User Manual Download

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64 Troubleshooting and service information

Engli

Technical support

For technical assistance, free driver updates, product information, and news
releases, visit the following web site:

http://www.BenQ.com

I cannot
download
images from the
camera to my
computer.

The free space on the hard
disk of your computer is
insufficient.

Ensure that the hard disk has
enough space for running
Windows and that the drive for
loading image files has free
space equal to or greater than
the memory card in the camera.

There is no power being
supplied to the camera.

Replace the battery.

The camera
does not shoot
even when
pressing the
shutter button.

The battery is running low. Replace the battery.
The camera is not in the
Capture mode.

Switch to the Capture mode.

The shutter button was not
pressed all the way down.

Press the shutter button all the
way down.

The internal memory or
memory card does not have
any free space.

Load a new card or delete
unwanted files.

The flash is recharging.

Wait until the flash mode icon,
indicated on the screen, stops
flashing.

The camera does not
recognize the memory card.

Format the memory card
before the initial use or before
using with another camera.

I cannot print
images with
PictBridge-
compliant
printers.

The camera is connected to
the printer when the
camera is powered off.

Connect the camera to the
printer, turn on the camera, and
then select

Printer

Problem

Cause

Solution

LS200 UM - EN.book Page 64 Wednesday, November 30, 2011 10:52 AM

Summary of Contents for LS200 Series

Page 1: ...LS200 Series Digital Camera User Manual LS200 UM EN book Page 1 Wednesday November 30 2011 10 52 AM ...

Page 2: ...ses only Disclaimer BenQ Corporation makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties merchantability or fitness for any particular purpose Further BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of BenQ Corpo...

Page 3: ...rate life cycle design in the aspects of material selection manufacturing packaging transportation using and disposal of the products BenQ ecoFACTS label lists key eco friendly design highlights of each product hoping to ensure that consumers make informed green choices at purchase Check out BenQ s CSR Website at http csr BenQ com for more details on BenQ s environmental commitments and achievemen...

Page 4: ... uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on...

Page 5: ...such as memory cards and batteries could be easily dismantled and swallowed by them Use only the original accessories to avoid possible risks to health and property and thus meet all related legal regulations Do not dismantle the camera under any circumstances When using the flash do not go too close to human eyes particularly for babies toddlers and children or animal eyes Otherwise when the flas...

Page 6: ... the camera A rude behavior of using the camera may damage the internal electronic circuit board deform the lens shape or make the lens unretractable Do not use harsh chemicals cleaning solvents or strong detergents to clean the camera Finger grease may be left on the camera lens and will result in unclear images or videos To avoid this problem be sure to clean the camera lens before taking pictur...

Page 7: ...nments listed below Direct sunlight Dusty places Next to an air conditioner electric heater or other heat sources In a closed car that is in direct sunlight Unstable locations Do not use your camera outdoors when it is raining or snowing Do not use your camera in or near water The camera operating temperature is between 0 and 40 degrees Celsius It is normal for the operating time to be shortened w...

Page 8: ... ASAP When the camera is not in use always turn the power off and make sure the lens has retracted successfully before storing the camera in its case If you do not intend to use the camera for a long time please remove the battery from the camera and store the battery carefully Keep your camera away from sharp objects and avoid collision When the camera is not in use please place it in a steady pl...

Page 9: ... battery 17 Using multifunctional buttons 18 Using an SD card 18 Initial setting 19 Setting language 19 Setting date and time 19 Operating the camera 20 Capture mode 22 More capture options in the Function menu 23 Flash mode 24 Face Tracking 25 Focus mode 25 Resolution 25 Aspect Ratio 26 Setting EV 26 Setting EV 27 LS200 UM EN book Page 9 Wednesday November 30 2011 10 52 AM ...

Page 10: ... Drive mode 37 Auto Exposure Bracketing AEB 38 AF area 38 Setting sharpness saturation and contrast 39 Image quality 39 Digital Zoom 39 Date Stamp 40 Instant Review 40 O I S Optical Image Stabilizer 40 Smart Scene 41 Smile Catch 41 Blink Detector 41 Love Portrait 42 Panorama 42 LOMO 44 LS200 UM EN book Page 10 Wednesday November 30 2011 10 52 AM ...

Page 11: ...n image 52 Rotating an image 52 Viewing multiple files at a time 52 Playing back video clips 53 Adjusting the playback volume 53 Slideshow 54 Deleting files 54 Protecting files 55 Red eye Removal 55 Voice memo 55 Color Mode 56 Photo effect 57 Trimming 58 Resizing 58 Startup image 59 DPOF 59 Radial Blur 59 Active Display 60 LS200 UM EN book Page 11 Wednesday November 30 2011 10 52 AM ...

Page 12: ...Connecting the camera to a computer 61 Connecting the camera to an AV system 61 Printing images 62 Printing with PictBridge 62 Troubleshooting and service information 63 Technical support 64 Specifications 65 LS200 UM EN book Page 12 Wednesday November 30 2011 10 52 AM ...

Page 13: ...ware User Manual CD 7 Pouch 8 AC power adapter All pictures screen captures and icons used in this manual are for illustration only Actual and available products accessories as well as their appearance may vary depending on sales region If any items are missing or damaged contact your dealer Save the packaging for future shipment or storage User Manual Quick Guide 1 2 3 4 5 6 7 8 LS200 UM EN book ...

Page 14: ... W Wide Zoom out turn off the Scene mode description or enter the thumbnail view Playback mode 4 Power button 5 Self timer LED indicator 6 Flash 7 USB AV port 8 Strap eyelet 9 Microphone 10 Lens 11 Battery card cover 12 Tripod mount 13 Speaker 1 2 3 4 7 8 10 11 12 13 9 5 6 LS200 UM EN book Page 14 Wednesday November 30 2011 10 52 AM ...

Page 15: ...ie and Playback modes Indicator State Description Status LED No light The digital camera is off Solid green The digital camera is ready to capture images The digital camera is powering on or is in the power saving mode Status LED Blinking green The digital camera cannot focus The digital camera is capturing a video clip The flash is charging or the USB communication transfer is in progress Self ti...

Page 16: ... pictures you take with the camera The LCD monitor looks darker in strong sunlight or bright light This is not a malfunction To prevent your images from being blurred while pressing the shutter button always hold the camera steady This is especially important when you are shooting under low lighting conditions under which your camera may reduce the shutter speed to ensure your images are properly ...

Page 17: ...the instructions above to ensure successful charging Turn off the camera before removing the battery Please fully charge the Li ion battery before using it for the first time When the battery is being charged the status LED indicator flashes in green When the battery is fully charged the status LED indicator is off Use only the specified battery type Using other types of battery may damage the cam...

Page 18: ... chosen setting Using an SD card The camera comes with internal memory for storing captured images video clips or audio files You can also add an SD card to store more files To install an SD card 1 Make sure the camera is turned off 2 Release and open the battery card cover 3 Insert an SD card in the correct direction 4 Close and lock the battery card cover To remove an SD card 1 Make sure the cam...

Page 19: ...to set the language Setting date and time When using the camera for the first time or when the battery has been removed from the camera for a long time you need to set the date and time The date and time is recorded when a video or image is captured To set date and time 1 Press Step 1 is needed only after the initial setting is done 2 Press or to locate Date Time and then press or 3 Press or to se...

Page 20: ...lurred photo 5 Press the shutter down fully to capture 6 Release the shutter 7 Slide the mode switch to and enter the Movie Record mode Next adjust the optical zoom as needed and press the shutter down to start video recording press the shutter again to stop video recording 8 Slide the mode switch to and view captured images or recorded videos You can press or to move to different images videos sl...

Page 21: ...off in the Movie Record mode The Movie Record mode records both sound and video The recording time is continuous but recording will stop once the memory card space is full In the Movie Record mode sound is temporarily muted during zoom in out At any time you can press the Power button to turn off the camera In Capture or Playback mode press to decide what information to show on the screen LS200 UM...

Page 22: ...f shots available 7 Resolution 25 8 Image quality 39 9 Face Tracking 25 10 ISO 28 11 White Balance 27 12 AE metering 28 13 Exposure value EV 27 14 AF area 38 15 Histogram 16 Battery status 47 17 Camera shake warning ISO 100 100 EV 1 0 A 9999 9999 P 8M 1 2 3 5 4 6 7 8 9 17 16 15 13 14 12 11 10 LS200 UM EN book Page 22 Wednesday November 30 2011 10 52 AM ...

Page 23: ...e rule of thirds display mode to improve your composition by placing subjects on at least one of the intersections of these 4 imaginary lines While the shutter is pressed halfway the shutter speed and the aperture are also shown on the screen not available in the Movie Record mode While the shutter is pressed down halfway the AF area color changes to yellow green camera shake warning appears only ...

Page 24: ... the subject to look at the camera lens or get as close to the camera as possible The flash fires automatically based on the photographic conditions Force On The flash always fires regardless of the surrounding lighting conditions Select this mode when capturing images with high contrast backlighting and deep shadows Slow Sync Fires the flash immediately at the beginning of exposure with a longer ...

Page 25: ...ution Due to environmental factors such as lighting the number of detected faces might be different from that of the actual faces To achieve the best result ask your subjects not to turn their faces partially away from the lens Icon Mode Description Auto focus Adjusts focus automatically Super Macro Used when capturing images at a close distance Pan Focus Used when you want to capture the subjects...

Page 26: ...ground is not balanced or when the subject occupies only a small part of the picture To select an EV 1 Press EV 2 Press or to select an EV from the EV bar 3 Press to confirm setting Icon Description Sets the aspect ratio width height to 4 3 default Sets the aspect ratio width height to 3 2 Sets the aspect ratio width height to 16 9 The pixels of each image is determined by the combination of aspec...

Page 27: ...rs can display properly when you capture images To select White Balance 1 Press White Balance Icon Mode Description Auto Adjusts white balance automatically Daylight Used in bright daylight conditions Cloudy Used in twilight or shady conditions Tungsten Used when subjects lit by tungsten incandescent lighting Fluorescent H Adjusts for fluorescent lighting Corrects the green hue of fluorescent ligh...

Page 28: ...re as you increase the ISO value To select an ISO value 1 Press ISO 2 Press or to select an ISO Value 3 Press to confirm setting AE metering Icon Description Automatically sets the ISO value Equivalent to color ISO 100 200 film Used for outdoor photography in bright sunlight Equivalent to color ISO 400 800 1600 3200 6400 film Used it in a low light environment or where the flash light is not allow...

Page 29: ...very clear and bright color tones Sepia Adds an effect with dark reddish brown color tones so the image or video looks as if it is old Color Accent Red Highlights the subjects by keeping the red color domain of an image only while making other regions black and white Color Accent Green Highlights the subjects by keeping the green color domain of an image only while making other regions black and w...

Page 30: ...wn in the middle thumbnail 3 Press to confirm setting Vivid Red The image becomes reddish Vivid Green The image becomes greenish Vivid Blue The image becomes bluish Before After when Color Accent Red is applied After when Color Accent Green is applied After when Color Accent Blue is applied Icon Mode Description LS200 UM EN book Page 30 Wednesday November 30 2011 10 52 AM ...

Page 31: ...ct greener tone LOMO 4 Creates a vivid LOMO effect bluer tone Icon Mode Description Auto Mode The camera automatically decide most settings so you can capture images with ease Smart Scene Automatically selects a scene mode based on the current shooting environment Program You can set the shooting parameters manually Aperture Priority You can choose an aperture value while the shutter speed is auto...

Page 32: ... detected Panorama Creates a panoramic photo from multiple shots Toy Creates a toy miniature effect by blurring the top and bottom areas of an image Pre composition Captures the background first so the helper can use it to take the final shot HDR Increases the dynamic range and enhances the details of dark areas LOMO Creates a lomo like effect by adding over saturated colors dark corners and so on...

Page 33: ...with at least two faces in a confined area Blink Detector Warns of eye blinks if detected lets you decide whether to save the image file Portrait Makes the subject usually a person stand out with smooth and natural looking skin tones Night Portrait Shoots night scenes and portraits clearly Please keep the camera steady or use a tripod while using this mode Child Increases sensitivity and emphasize...

Page 34: ...Backlight Increases exposure by turning on the flash when light illuminates the subject from behind Night Scene Captures photos in a low light environment such as in the evening or at night Fireworks Adds exposure time to shoot firework trails Please keep the camera steady or use a tripod while using this mode Landscape Captures a scene in the distance with the focus area set to infinity and a low...

Page 35: ...ght light environment such as snow scenes Building Enhances lines contracts to highlight the sense of the three dimensions 3D for a building Web Auction Reduces the file size for faster internet upload Text Improves clarity contrast when taking a close up picture of documents Voice Rec Voice Record Captures background sound only no images or videos When listening to the captured audio file later y...

Page 36: ...firm setting Shutter Priority Shutter priority is often used when shooting moving subjects In general use a shorter shutter speed to catch a fast moving object To adjust shutter speed in Shutter Priority 1 Go to the Capture mode with Shutter Priority mode selected 2 Press 3 Press to adjust the shutter speed 4 Press to confirm setting ISO Metering and White Balance are not available in some scene m...

Page 37: ... a picture after 2 or 10 second delay This mode is useful when you want to be part of the picture Double Performs delay and capture twice Performs a 10 second delay then captures the image Performs another 2 second delay then captures the image again Burst Continuously takes pictures as long as you keep pressing the Shutter The flash is always off in this mode Speedy Burst Press and release the sh...

Page 38: ...ea 3 Press 4 If Object Tracking is selected move the focus point to the center of the subject and press to lock the subject pressing again to unlock The AF tracking feature will now keep tracking the subject even if the subject moves Once you see the composition you want half press the shutter to make sure the subject is correctly focused and press the shutter fully to capture the image Icon Mode ...

Page 39: ...o confirm setting Digital Zoom The digital zoom enlarges or shrinks the image using a software process Icon Mode Description Super Fine Best image quality with the lowest compression rate File size is the largest Fine Better image quality with medium compression rate File size is medium Normal Good image quality with the highest compression rate File size is the smallest Icon Mode Description Wise...

Page 40: ...eature displays the still image that just recorded for 1 second To set the Instant Review 1 Press Instant Review 2 Press or and then select or 3 Press O I S Optical Image Stabilizer Reduces blur caused by camera vibration and thus improves image quality and clearness To set O I S 1 Press O I S 2 Press or and then select or OFF Turns off the digital zoom feature During instant review half press the...

Page 41: ...Smile Catch 2 The camera is tracking the face of your subject a white frame shows 3 Once a smile is detected the camera instantly takes a picture 4 The camera continues to detect smiles and takes more pictures Step 3 is repeated Blink Detector Automatically detects blinking when you capture an image 1 Press Scene mode and select Blink Detector 2 Press the shutter to capture an image If blinking is...

Page 42: ...nto one single and seamless large picture For optimized performance the image resolution is automatically set at 1M 1024 x 768 when this mode is selected 1 Press Scene mode and select Panorama 2 Press to select how shots will be stitched 3 Press the shutter to capture the first shot During the countdown you can press the shutter to cancel the countdown The camera will then start detecting faces ag...

Page 43: ...second shot If you will only stitch two shots press to complete the panoramic picture Otherwise proceed to the next step 6 To take the third shot pan the camera to the direction of the guidance arrow Once the screen icon overlaps the green block the camera will automatically take the third shot Guidance bar Panoramic picture preview The camera captures the shot when the screen icon overlaps the bl...

Page 44: ...d to this picture immediately Fisheye Simulates a fisheye lens effect and creates a distorted hemisphere like image 1 Press Scene mode and select Fisheye 2 Take a picture The Fisheye effect will be applied to this picture immediately When the LOMO effect is applied color shift changes in colors might occur Before After Before After LS200 UM EN book Page 44 Wednesday November 30 2011 10 52 AM ...

Page 45: ...e the composition and press the shutter to capture the final image Web Auction Combines a maximum of 4 shots into one single image on a VGA 640 x 480 size so it can be quickly used in situations such as Internet auctions 1 Press Scene mode and select Web Auction 2 Press or to move to the number of shots you want to take and then press Icon Mode Description 1 shot Takes one picture only 2 shots Tak...

Page 46: ...e video file size reaches 4 GB Video recording at HD 720p 16 9 1280 x 720 will automatically stop when the video file size reaches 4 GB or the total recording time is near 29 minutes Recording a video at HD 720p 16 9 1280 x 720 requires a Class 6 or above SDHC card Videos captured in Web mode are stored under the XXXUTUBE directory XXX are numbers with the file size limited to 1 GB or 10 minutes p...

Page 47: ...or more details Pre record On and Off When Pre record is on the camera repeats recording a short video clip for a 3 second duration before you press the shutter Once you press the shutter the previous 3 second video clip will be combined into the current video you are shooting Only the latest 3 second video clip is stored temporarily on the memory Icon Description Battery power is full Battery pow...

Page 48: ...to resume 3 min 5 min Off The camera remains on when idle LCD Saving On For power conservation the LCD screen is automatically dimmed after the camera has been idle for 20 seconds Press any key to resume Off The LCD screen remains bright when the camera is idle Date Time Sets the date and time Select a language for display menus and other information File Numbering Series Stores the most recently ...

Page 49: ...s automatically set based on the surrounding environment High The LCD brightness is increased Normal The LCD brightness remains at the default value Manage Memory Format Formats the internal memory or the memory card Copy to Card Copies files from the internal memory to the memory card Reset All Resets the entire menu and button operation settings to initial default The following settings do not c...

Page 50: ... is not changed as you change the camera holding position For example if an image was taken when the camera was held horizontally the image will still be displayed horizontally its original orientation during playback when the camera is held vertically Off Icon Mode Description LS200 UM EN book Page 50 Wednesday November 30 2011 10 52 AM ...

Page 51: ... a voice memo or the file is an audio file 55 4 Indicates the file is marked for printing 5 Displays the shooting parameters when you took the picture or playback controls Press to toggle between different displayed information 6 Date and time when the file was created 7 File number 8 Histogram 9 File name file size shutter speed and aperture value 10 115 10 115 01 15 2009 01 15 2009 01 15 2009 IM...

Page 52: ...otating an image You can press to change the orientation of an image at 90 degrees clockwise at a time Viewing multiple files at a time Shows up to 9 files at a time on the screen To view multiple files 1 Slide the mode switch to 2 Slide to In this mode maximum 9 files shown in thumbnails are displayed on the screen Press or to select a file and then press or to view it in its normal viewing size ...

Page 53: ...u want to playback 3 Adjust the volume Slide to to increase the volume If there are more than 9 thumbnails you can press repeatedly until the scroll bar is highlighted Then you can press to move to the previous 9 thumbnails or to move to the next 9 thumbnails To cancel highlighting the scroll bar just press During video playback press to fast forward or press to rewind While pausing video playback...

Page 54: ...es a vertical transition effect Applies a horizontal transition effect by intersecting an image You can set the interval between 1 3 5 10 seconds 4 Select whether you want to repeat the slideshow 5 Select Start and press to play the slideshow Deleting files Removes selected or all files To delete files 1 Slide the mode switch to 2 Press Delete or 3 Select whether to delete this selected file other...

Page 55: ... 1 Slide the mode switch to 2 Press or to move to the image you want to apply Red eye Removal 3 Press Red eye Removal or 4 Press to confirm the change and save the image file Voice memo Inserts a voice annotation to an image file To record a voice memo 1 Slide the mode switch to 2 Press or to move to the image you want to add a voice memo 3 Press Voice Memo or 4 Select Start to start recording you...

Page 56: ...move to the image you want to add an effect to 3 Press Color Mode or 4 Press or to select the effect The preview result based on the currently selected effect is shown in the middle thumbnail Icon Mode Description Normal No effect is added to the image Sepia Recorded image will be stored in a sepia tone B W Convert image to black white Vivid Red The image becomes reddish Vivid Green The image beco...

Page 57: ... or 4 Press or to select the effect The preview result based on the currently selected effect is shown in the middle thumbnail You cannot use this function on images captured in Panorama mode Icon Mode Description Normal No effect is added to the image Negative Colors become the opposite of what they were in the original image Mosaic Applies a mosaic tile effect to the image Astral Applies a star ...

Page 58: ...d save the image file Resizing Changes an image file to a smaller size and overwrites the image file or saves it as another new file To resize an image 1 Slide the mode switch to 2 Press or to move to the image you want to resize 3 Press Resize or 4 Press or to select the target image size to which you want to reduce 5 Press to confirm the change and save the image file You cannot trim images in t...

Page 59: ...photo developing service or for printing on a direct print function compatible printer To set up DPOF 1 Press DPOF 2 Press or and select one of the following options To set the DPOF setting for one image in a time select Single and press or to select an image To set the DPOF setting for all images in a time select All To clear all DPOF settings to initial default select Reset 3 Press or to specify...

Page 60: ...ake the camera counterclockwise when the camera is held horizontally To apply a Radial Blur effect 1 Slide the mode switch to 2 Press Active Display or 3 Select On to enable Active Display or Off to disable Active Display 4 Press You cannot use this function on images captured in Panorama mode Clockwise move from the current file No 3 to the previous file No 2 Counterclockwise move from the curren...

Page 61: ...e camera to an AV system You can play files in your camera from an AV system such as TV or projector To connect the camera to an AV system 1 Connect the end of the smaller plug of an AV cable to the camera 2 Connect the yellow video plug and the white audio plug of the AV cable to a video input jack and an audio input jack left channel on your AV system ArcSoft MediaImpression Easily creatively an...

Page 62: ... camera 2 Connect the other end of the USB cable to an available USB port on your printer 3 Turn on the printer Wait for a while until it finishes starting up and is ready to print 4 Turn on the camera 5 Select Printer and wait for the connection 6 Select one of the following options To print one image at a time select Print Select and press or to select an image To print all images at a time sele...

Page 63: ... shots are being captured in dark places requiring a flash The battery or camera is warm The camera or flash was used continuously over a long period of time The flash does not fire or recharge The camera flash is turned off Set the flash to Auto Flash The light source is sufficient Even though the flash fired the image is dark The distance to the subject is greater than the flash s effective rang...

Page 64: ...ton The battery is running low Replace the battery The camera is not in the Capture mode Switch to the Capture mode The shutter button was not pressed all the way down Press the shutter button all the way down The internal memory or memory card does not have any free space Load a new card or delete unwanted files The flash is recharging Wait until the flash mode icon indicated on the screen stops ...

Page 65: ... x 1360 VGA 3 2 640 x 424 16M 16 9 4608 x 2592 8M 16 9 3264 x 1832 5M 16 9 2592 x 1456 3M 16 9 2048 x 1152 VGA 16 9 640 x 360 Movie Mode HD 720p 1280 x 720 VGA 640 x 480 QVGA 320 x 240 Web 640 x 480 30 fps Continuous recording with sound Shutter Speed 1 2000 1 sec Fireworks 2 sec Night Scene 1 2000 15 sec White Balance Auto Daylight Cloudy Tungsten Fluorescent H Fluorescent L Manual Exposure 2 2 E...

Page 66: ... 2 x 57 1 x 21 0 mm 135 g w o battery SD card Interface Digital output USB 2 0 compatible Audio Video output NTSC PAL PictBridge compatible Accessories USB Cable Software User Manual CD Quick Guide Hand Strap Pouch Li ion battery AC power adapter Available accessories depend on the actual items shipped and may vary from the list above All information designs and specifications are subject to chang...

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