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FAQ and troubleshooting
61
How do I update the driver?
Please visit BenQ Online Service and Support
(
http://Support.BenQ.com
) to search for driver updates.
My system is running very slow. How can I improve the
performance?
System resources are the amount of memory and hard disk
space that your Joybook can use, which may degrade over time
and affect the system performance. However, you can still
improve the system performance by using the methods below:
• Close all open programs not being used. Use software
programs that are absolutely necessary. Try running virus
scans and other tools when you are not using your Joybook.
Closing software programs that are not necessary helps your
system performs more efficiently.
• Prevent background software programs from loading. As
software programs load the small icons in the notification area
located in the lower right corner of the desktop, they will be
running in the background and each one consumes valuable
system resources. You can follow the steps below to prevent
application programs from running when Windows launches:
1. Press
+
R to display the Run dialog box.
2. Type "msconfig" in the Open field. The system configuration
utility will appears.
3. Click the Startup tab, and then uncheck any task that is
unwanted.
4. Click Apply, and then click OK. Restart your Joybook.
• Remove programs from the Startup folder. Removing
programs from the Startup folder also helps prevent programs
from running when Windows starts up. To do so, follow the
steps below:
1. Right-click anywhere in the open area on the desktop and
select New, Folder. Give the folder a name. This folder will be
used later.
2. Right-click the Start button and then select Open. A folder
named Programs will appear in the Start Menu window.
3. Double-click the Programs folder and then the Startup
folder.
4. Right-click any icon in the folder and then select Properties.
The information about the icon will appear.
5. You may decide if the program is necessary to be kept in the
Startup folder. Select unwanted program icons, right-click on
them and select Cut.
6. Close the open windows to return to the desktop.
7. Open the folder created in Step 1.
8. Select the Edit and Paste commands in the folder window.
The icons that were cut from the Startup folder are now
placed in the folder.
9. Restart the Joybook. The programs removed from the
Startup folder will no longer run when Windows starts.
However, you can still run them by double-clicking their
icons in the folder created in Step 1.
• Empty the Recycle Bin. You can free up disk space by clearing
files you no longer need from the Recycle Bin. To do so, right-
click the Recycle Bin icon on the desktop and select Empty
Recycle Bin.
• Delete temporary files and directories. This will increase the
disk space of your hard disk, and reduce the time Window
takes to access the hard disk. It will also help solve problems
associated with spooling print job.
1. Close all running programs.