![background image](http://html1.mh-extra.com/html/benq/joybook-q41-series/joybook-q41-series_user-manual_2733876078.webp)
FAQ and troubleshooting
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• Connect the VGA cable to the Joybook and reboot the system.
If there is no display on the external monitor after system
reboot, connect the Joybook to a standard VGA monitor, and
wait until you can see things properly on that VGA monitor.
Then, connect the target display to the Joybook again.
How can I judge if my LCD panel is out of order and what
should I do if this happens?
If your Joybook cannot display images at the default resolution,
please visit the BenQ web site to download and update the latest
Joybook display drivers.
Contact your BenQ dealer if you encounter the following
situations:
• The screen flickers when the system starts up normally.
• Fonts displayed on the screen are unclear and strange codes
appear.
• There is no display when the hard disk is running normally.
• Colors on the screen are strange and turn into white.
• Vertical or horizontal lines appear on the screen.
• When playing a media file using Windows Media Player, the
frame speed is abnormal.
• The sound changes while the screen remains the same when
playing games.
JB_Q41_en.book Page 74 Friday, December 21, 2007 12:09 PM