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14
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Care and maintenance
Please follow the instructions below to have the best user experience and to prolong the durability of your
hearing aids:
1. Keep your hearing aid clean and dry. Wipe the case with a soft cloth or tissue after use to remove
grease or moisture. Do not use water or solvents, as these can damage the hearing aid(s).
2. Never immerse hearing aids in water or other liquids, as liquids may cause permanent damage to
the hearing aids.
3. Avoid rough handling of hearing aids or dropping them on hard surfaces or floors.
4. Do not leave hearing aids in or near direct heat or sunlight, such as in a hot, parked car, as excessive
heat can cause damage or deform the casing.
5. Do not wear your hearing aids while showering, swimming, in heavy rain or in a moist atmosphere
such as a steam bath or sauna.
6. If your hearing aids do get wet, or if they have been exposed to high humidity or perspiration, they
should be left to dry out overnight with the batteries out and the battery doors open. It is also a good
idea to put the hearing aids and batteries in a sealed container together with a drying agent (desic-
cator) overnight. Do not use the aids until they are completely dry. Consult your hearing care profes-
sional as to which drying agent to use.
7. Remove your hearing aids when applying cosmetics, perfume, aftershave, hair spray, and suntan
lotion. These might get into the aids and cause damage.
14.1
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Daily maintenance
It is important to keep your hearing aids clean and dry. On a daily basis, clean the hearing aids using a soft
cloth or tissue. In order to avoid damage due to humidity or excessive perspiration, the use of a drying kit
is recommended.
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NOTE: It is not recommended to submerge or rinse the thin tube and dome with water, as there is a
risk that a water drop may become lodged in the thin tube. If this should occur, it will prevent sound from
coming through the thin tube, and may be harmful to the hearing aids’ electronics.
14.2 Cleaning the receiver tubes and domes
The receiver tube and the receiver dome should be cleaned regularly. Use a damp cloth to clean the re-
ceiver tube and receiver dome on the outside. Do not use water when you are cleaning the receiver tubes
or the receiver domes. This process is also used to clean the UP receiver mould. Please see chapter 15.4
for how to change the wax guard filter.
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NOTE: If the components get stiff, brittle, or discolured, ask your hearing care professional for a re-
placement.
14.3 Cleaning RIE or moulds (does not apply for UP moulds)
1. Separate the mould from the receiver tube.
2. Clean the RIE mould using a mild soap, and rinse with lukewarm water.
3. After cleaning, dry RIE moulds thoroughly and remove any residual water and debris utilising an air
bulb.
