Battery FAQ
Must I charge the
hearing aids fully before
use?
Only the first time. A partial charge is fine and will
not harm the hearing aids or the battery, but a full
charge will provide the longest usage without
needing to recharge.
Is it OK to interrupt
charging of the hearing
aids or charger before
fully charged?
Yes. A partial charge causes no harm.
Why don’t my hearing
aids turn on
automatically after
being in the charger for
an extended period of
time?
If you leave your hearing aids in the charger for
more than 24 hours without having the charger
connected to power, the charger will go into
standby mode and turn off the hearing aids. If the
charger is not connected to power and the charger
battery runs out of power during charging, it will
turn off the hearing aids to save hearing aid power.
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Troubleshooting