Troubleshooting
Symptom
Cause
Possible remedy
Hearing aid is not char-
ging
Is the hearing aid sitting
correctly in the char-
ger?
Reinsert the hearing aid
in the charger.
Is the hearing aid char-
ger charged
Charge the hearing aid
charger.
Charger is not charging
Cable is broken?
Consult your hearing
care professional.
Is the cable inserted
correctly in charger or
in the power outlet?
Reinsert the cable in
the charger and in the
power outlet.
Is the power on in the
house?
Check for example
other appliances in the
house.
24
Troubleshooting
