Battery FAQ
How do I prepare a new
battery?
Normally no preparation is required. If necessary,
charge the hearing aids in the charger and watch
the battery lights on the charger. You can also see
the battery level on the smartphone app.
Can I damage a battery
by using it incorrectly?
No. The only exceptions would be use of
excessive physical force or extreme
temperatures.
Must I remove the
hearing aids from the
charger once they are
fully charged?
No. For example, you can leave your hearing aids
in the charger overnight.
Must I use up all the
battery power before
charging again?
No. Regular charging such as charging overnight
is considered normal use. The batteries in the
hearing aids and charger can be recharged at any
level of charge.
Troubleshooting
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