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Troubleshooting Guide
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5.
If the Expansion Dock still does not connect, you can
test its operation with these steps:
a
. Make sure that the power adapter is connected to
the Expansion Dock.
b
. Plug a USB device, such as a USB mouse, into one
of the USB ports of the Expansion Dock. Restart
your notebook.
c
. If Windows now finds new hardware, refer to
“Installing the Software Drivers” above and follow the
steps to reinstall the software drivers. If installation
is successful, the USB device plugged into the
Expansion Dock should work properly. If Windows
does not find new hardware, there may be a problem
with the Expansion Dock.
Video
The display on my monitor is blank.
1.
Make sure that the ExpressCard is firmly in place
in your notebook’s ExpressCard slot, that the cable
is connected to your notebook, and that the power
adapter is connected to the Expansion Dock and to a
working power outlet. Make sure that the video cable
is securely connected to the VGA or DVI video-output
port and secured with the fixing screws on both sides.
2.
Make sure that the notebook connected to the
Expansion Dock is running properly and is not in
standby or hibernate mode. When the notebook is in
standby and hibernate mode, the monitor display is
always blank.
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