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Belkin® Secure Desktop Controller Unit (DCU) User Manual

 - 

8820-00778 Rev. A00

 

 

 

Section 7 - Warranty 

 

Belkin International, Inc., Limited 3-Year Product Warranty 

 

What this warranty covers. 

Belkin International, Inc. (“Belkin”) warrants to the original purchaser of this 
Belkin product that the product shall be free of defects in design, assembly, 
material, or workmanship.  

 

What the period of coverage is. 

Belkin warrants the Belkin product for three years. 

 

What will we do to correct problems?  

Product Warranty. 

Belkin  will  repair  or  replace,  at  its  option,  any  defective  product  free  of 
charge  (except  for  shipping  charges  for  the  product).  Belkin  reserves  the 
right  to discontinue any of its products  without  notice, and disclaims any 
limited warranty to repair or replace any such discontinued products. In the 
event  that Belkin is unable to repair  or replace the product (for example, 
because it has been discontinued), Belkin will offer either a refund or a credit 
toward  the  purchase  of  another  product  from  Belkin.com  in  an  amount 
equal  to  the  purchase  price  of  the  product  as  evidenced  on  the  original 
purchase receipt as discounted by its natural use.   

   

 

 

 

 

 

 

What is not covered by this warranty? 

All above warranties are null and void if the Belkin product is not provided 
to  Belkin  for  inspection  upon  Belkin’s  request  at  the  sole  expense  of  the 
purchaser,  or  if  Belkin  determines  that  the  Belkin  product  has  been 
improperly  installed,  altered  in  any  way,  or  tampered  with.  The  Belkin 
Product  Warranty  does  not  protect  against  acts  of  God  such  as  flood, 
lightning,  earthquake,  war,  vandalism,  theft,  normal-use  wear  and  tear, 
erosion,  depletion,  obsolescence,  abuse,  damage  due  to  low  voltage 
disturbances (i.e. brownouts or sags), non-authorized program, or system 
equipment modification or alteration. 

How to get service.    

To get service for your Belkin product you must take the following steps: 

1. 

Contact  Belkin  International,  Inc.,  at  12045  E.  Waterfront  Drive, 
Playa  Vista,  CA  90094,  Attn:  Customer  Service,  or  call  (800)-223-
5546, within 15 days of the Occurrence. Be prepared to provide the 
following information: 

a. The part number of the Belkin product. 

b. Where you purchased the product. 

c. When you purchased the product. 

d. Copy of original receipt. 

2.         

Your Belkin Customer Service Representative will then instruct you    

on how to forward your receipt and Belkin product and how to proceed with 
your claim. 

Belkin reserves the right to review the damaged Belkin product. All costs of 
shipping the Belkin product to Belkin for inspection shall be borne solely by 
the purchaser.  

 

 

 

 

Table of Contents    

SECTIONS

        

1                           2                          3                           4                          5                          6                           

Information 

Summary of Contents for F1DN001R

Page 1: ...Manual 8820 00778 Rev A00 User Manual Models F1DN001R 4 Buttons DCU for 2 4 ports F1DN002R 4 Buttons DCU for 2 4 ports with LCD F1DN003R 3 Buttons DCU for 2 16 ports with LCD 8820 00778 Rev A00 Belkin...

Page 2: ...vident Label 12 Active Anti Tampering System 12 Product Specifications 13 Section 3 Installation 14 Before Installation 14 Installation 15 Typical system installation diagram with the Belkin Secure DC...

Page 3: ...cable F1DN002R and F1DN003R only This User Manual Important This Switch is equipped with always on active anti tamper system Any attempt to open the enclosure may activate the anti tamper system and r...

Page 4: ...e that is not reprogrammable preventing the ability to remotely attack the DCU control logic Active Always On Anti Tamper The Belkin Secure DCUactive enclosure anti tamper system prevents the DCU elec...

Page 5: ...ovide clear error messages resulted from abnormal KVM or the DCU operation Easy configuration using microSD card F1DN002 3R enables easy deployment of multiple systems using Save and Load functions an...

Page 6: ...ness com Note that F1DN0001R model is only intended for use with Belkin 2 or 4 port KM KVM Windowing KVM Administrator Setup Equipment The F1DN0002 3R enables administrators to interface other standar...

Page 7: ...he following situations occurs get the product checked by a qualified service technician o Liquid penetrates the product s case o The product is exposed to excessive moisture or water o The product is...

Page 8: ...7 Belkin Secure Desktop Controller Unit DCU User Manual 8820 00778 Rev A00 Front Panel Features F1DN001R Table of Contents SECTIONS 1 2 3 4 5 6 7 Overview...

Page 9: ...8 Belkin Secure Desktop Controller Unit DCU User Manual 8820 00778 Rev A00 Front Panel Features F1DN002R Table of Contents SECTIONS 1 2 3 4 5 6 7 Overview...

Page 10: ...r Unit DCU User Manual 8820 00778 Rev A00 Front Panel Features F1DN003R 1 Graphic display 2 Up illuminated push button 3 Select illuminated push button 4 Down illuminated push button Overview Table of...

Page 11: ...ev A00 Rear Panel Features F1DN001R 1 Power LED not assembled in 001R model 2 Mini USB Programming Connector 3 microSD card slot not assembled in 001R model 4 DCU cable RJ 14 jack 5 AUX port not assem...

Page 12: ...er Manual 8820 00778 Rev A00 Rear Panel Features F1DN002 3R 1 Power LED not assembled in 002R and 003R models 2 Mini USB Programming Connector 3 microSD card slot 4 DCU cable RJ 14 jack 5 AUX port Tab...

Page 13: ...he tamper evident label is missing appears disrupted or looks different than the example shown here please call Belkin Technical Support at 800 282 2355 Belkin Holographic Tampering Evident Label Acti...

Page 14: ...with the product Other Interfaces Mini USB Type A female connector for administrator keyboard connection adapter cable must be ordered separately microSD card slot AUX control and monitoring port avai...

Page 15: ...near the user s display As access to the Secure KVM channel selection and continuous status monitoring is required from security standpoint the Belkin Secure DCU must be located in the user s primary...

Page 16: ...powered If LED is not illuminated refer to Section 5 below for troubleshooting guidance Note When Belkin Secure DCU is connected to a Secure KVM the Secure KVM front panel push buttons become disable...

Page 17: ...16 Belkin Secure Desktop Controller Unit DCU User Manual 8820 00778 Rev A00 Typical system installation diagram with the Belkin Secure DCU Table of Contents SECTIONS 1 2 3 4 5 6 7 Installation...

Page 18: ...h buttons F1DN003R to enter the Belkin Secure DCU Setup menu In the Belkin Secure DCU Setup menu move arrow with the up down arrow keys to the desired option and press the center key to select To exit...

Page 19: ...the Belkin Secure DCU after setup is completed Option 1 System Information The System Information screen provides some basic information about the Belkin Secure DCU and about the connected Secure KVM...

Page 20: ...ter desired text or move the cursor to any other channel as needed Text may be entered manually using a standard USB keyboard that is connected to the Belkin Secure DCU Mini USB Programming connector...

Page 21: ...End Insert Shift and Caps lock as necessary When text typing is completed press the keyboard enter key or the select key for F1DN003R The product will prompt to enter text color Use up down buttons o...

Page 22: ...ble the Belkin Secure DCU access to specific channels This function may be useful if only some channels are alive at specific point in time Note that you may leave the KVM cables connected to disabled...

Page 23: ...cting comfortable intensity by entering numbers from 1 dim to 10 maximum brightness To access this setup option from the setup menu enter the fourth line Display backlight You can select Auto for ambi...

Page 24: ...indowing KVM will show fast automatic sequencing of channels Make sure that the microSD card is properly inserted at the Belkin Secure DCU microSD card slot before attempting to load a configuration f...

Page 25: ...d according to the required setting Option 6 Save Configuration This setup option allows system administrator to save the current Belkin Secure DCU configuration on the microSD card Note Only microSD...

Page 26: ...sequential number one more than last file saved on that card Note that saved configuration can be loaded only on systems with same configuration Note that the microSD card supplied by Belkin may store...

Page 27: ...les selection of English default Spanish French German and Russian Selected language appears at the top right corner of the screen when channel text is entered Spanish Keyboard Layout French Keyboard...

Page 28: ...n may be used before moving the product from one environment to another or to troubleshoot installation and configuration issues To access the Setup Reset to factory defaults option select the eighth...

Page 29: ...4 illuminated push buttons to control the cursor location and state Operation of F1DN001 2R is simply done by pressing the illuminated buttons on the Belkin Secure DCU The illuminated push buttons ar...

Page 30: ...nnel where the arrow is channel 2 Channel 2 selected as indicated by the red cursor The user may use keyboard shortcuts to switch to another channel In this example if the user types Control Control 4...

Page 31: ...AC enabled for computers 1 and 4 only Default display after Belkin Secure DCU and KVM power up KVM channel selected is 1 CAC port channel selected is 1 Channels 2 and 3 have an unpowered unconnected C...

Page 32: ...re Desktop Controller Unit DCU User Manual 8820 00778 Rev A00 The user selects select channel 4 The arrow is now pointing to line 4 with CAC port on the same line Table of Contents SECTIONS 1 2 3 4 5...

Page 33: ...ays shown Either on top or bottom of the list The following example will use F1DN108F 8 ports secure KVM to highlight the operational differences In Belkin Secure DCU Main screen you can scroll down t...

Page 34: ...essage was accessed it will remain in the messages screen until the problem is fixed If keyboard or mouse devices are not qualified the MSG key will blink to indicate that there is a new message Other...

Page 35: ...lve problem connect another qualified device If the KVM anti tampering system was triggered the following message will appear in the Belkin Secure DCU display Belkin Secure DCU can still being used wi...

Page 36: ...roblem The cursor does not follow the arrow once the push buttons are pressed Solutions Commands from Belkin Secure DCU are not passed to the Secure KVM Check the Belkin Secure DCU cable see above Pow...

Page 37: ...rt of the Belkin Secure DCU Programming Kit Problem Belkin Secure DCU failed to load read configuration file from connected microSD card Solutions Change microSD card use card supplied by Belkin as pa...

Page 38: ...al guidance Problem CAC is not working one channel only Indicated as X on Belkin Secure DCU display Solutions Make sure that connected PC is powered and loaded the OS Check that device is working prop...

Page 39: ...wo conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation CE Declaration of Confo...

Page 40: ...es are null and void if the Belkin product is not provided to Belkin for inspection upon Belkin s request at the sole expense of the purchaser or if Belkin determines that the Belkin product has been...

Page 41: ...THER WARRANTIES EXPRESSED OR EXCEPT AS REQUIRED BY LAW IMPLIED INCLUDING THE IMPLIED WARRANTY OR CONDITION OF QUALITY MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND SUCH IMPLIED WARRANTIES IF...

Page 42: ...ntact us immediately at the following email address gov_security belkin com or our technical support line at 1 800 419 5546 After your communication is received Belkin Government personnel will contac...

Page 43: ...rved All trade names are registered trademarks of respective manufacturers listed Windows Windows Vista Microsoft and IntelliMouse are either registered trademarks or trademarks of Microsoft Corporati...

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