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Product directly drains the water it takes
in.
• Draining hose is not at adequate height.
>>> Connect the water draining hose as
described in the user manual.
No water can be seen in the product
during washing.
• Water is inside the invisible part of the
product. >>> This is not a failure.
Loading door cannot be opened.
• Loading door lock is activated because of
the water level in the product. >>> Drain
the water by running the Pump or Spin
programme.
• Product is heating up the water or it is at
the spinning cycle. >>> Wait until the pro-
gramme completes.
• Loading door may be stuck because of
the pressure it is subjected to. >>> Grab
the handle and push and pull the loading
door to release and open it.
• If there is no power, loading door of the
product will not open. >>> To open the
loading door, open the pump filter cap
and pull down the emergency handle po-
sitioned at the rear side of the said cap.
See Loading Door Lock [
Washing takes longer than specified in
the user manual. (*)
• Water pressure is low. >>> Product waits
until taking in adequate amount of water
to prevent poor washing quality due to
the decreased amount of water. There-
fore, the washing time extends.
• Voltage is low. >>> Washing time is pro-
longed to avoid poor washing results
when the supply voltage is low.
• Input temperature of water is low. >>>
Required time to heat up the water ex-
tends in cold seasons. Also, washing
time can be lengthened to avoid poor
washing results.
• Number of rinses and/or amount of rins-
ing water have increased. >>> Product
increases the amount of rinsing water
when good rinsing is needed and adds
an extra rinsing step if necessary.
• Excessive foam has occurred and auto-
matic foam absorption system has been
activated due to too much detergent us-
age. >>> Use recommended amount of
detergent.
Programme duration does not
countdown. (On models with display) (*)
• Timer may stop during water intake. >>>
Timer indicator will not countdown until
the product takes in adequate amount of
water. The product will wait until there is
sufficient amount of water to avoid poor
washing results due to lack of water.
Timer indicator will resume countdown
after this.
• Timer may stop during heating step. >>>
Timer indicator will not countdown until
the product reaches the selected temper-
ature.
• Timer may stop during spinning step.
>>> Automatic unbalanced load detec-
tion system is activated due to the unbal-
anced distribution of the laundry in the
product.
Programme duration does not
countdown. (*)
• There is unbalanced load in the product.
>>> Automatic unbalanced load detec-
tion system is activated due to the unbal-
anced distribution of the laundry in the
product.
Product does not switch to spinning
step. (*)
• There is unbalanced load in the product.
>>> Automatic unbalanced load detec-
tion system is activated due to the unbal-
anced distribution of the laundry in the
product.
• The product will not spin if water is not
drained completely. >>> Check the filter
and the draining hose.
• Excessive foam has occurred and auto-
matic foam absorption system has been
activated due to too much detergent us-
age. >>> Use recommended amount of
detergent.
