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9 DISCLAIMER / WARNING
Some (simple) failures can be adequately
handled by the end-user without any safety
issue or unsafe use arising, provided that
they are carried out within the limits and in
accordance with the following instructions
(see the “Self-Repair” section).
Therefore, unless otherwise authorized in
the “Self-Repair” section below, repairs
shall be addressed to registered profes-
sional repairers in order to avoid safety is-
sues. A registered professional repairer is a
professional repairer that has been granted
access to the instructions and spare parts
list of this product by the manufacturer ac-
cording to the methods described in legis-
lative acts pursuant to Directive 2009/125/
EC.
However, only the service agent (i.e. au-
thorized professional repairers) that you
can reach through the phone number
given in the user manual/warranty card
or through your authorized dealer may
provide service under the guarantee
terms. Therefore, please be advised that
repairs by professional repairers (who
are not authorized by
Beko
) shall void
the guarantee.
Self-Repair
Self-repair can be done by the end-user
with regard to the following spare parts:
door, door hinge and seals, other seals,
door locking assembly and plastic peripher-
als such as detergent dispensers (an up-
dated list is also available in sup-
port.beko.com as of 1st of March 2021)
Moreover, to ensure product safety and to
prevent risk of serious injury, the mentioned
self-repair shall be done following the in-
structions in the user manual for self-repair
or which are available in support.beko.com
For your safety, unplug the product before
attempting any self-repair.
Repair and repair attempts by end-users for
parts not included in such list and/or not fol-
lowing the instructions in the user manuals
for self-repair or which are available in sup-
port.beko.com , might give raise to safety
issues not attributable to Beko , and will
void the warranty of the product.
Therefore, it is highly recommended that
end-users refrain from the attempt to carry
out repairs falling outside the mentioned list
of spare parts, contacting in such cases au-
thorized professional repairers or registered
professional repairers. On the contrary,
such attempts by end-users may cause
safety issues and damage the product and
subsequently cause fire, flood, electrocu-
tion and serious personal injury to occur.
By way of example, but not limited to, the
following repairs must be addressed to au-
thorized professional repairers or registered
professional repairers: motor, pump as-
sembly, main board, motor board, display
board, heaters etc.
The manufacturer/seller cannot be held li-
able in any case where end-users do not
comply with the above
The spare part availability of the washing
machine or washer-dryer that you pur-
chased is 10 years. During this period, ori-
ginal spare parts will be available to oper-
ate the washing machine or washer-dryer
properly.
