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Troubleshooting
Issue/Alarm
Possible Problem
Remedial Action
The unit fails to turn on
Battery requires charging
Place the device into the docking station or
connect directly to the USB cable which must be
connected to a power source.
Battery not inserted
1.
Remove service door
2.
Remove breath dryer cartridge
3.
Insert battery (see ‘preventive
maintenance’)
Battery out of position
1.
Remove service door
2.
Remove breath dryer cartridge
3.
Reposition battery (see ‘preventive
maintenance’)
Component/software failure
Contact your local Bedfont® representative
Device will not charge
Battery not inserted
1.
Remove service door
2.
Remove breath dryer cartridge
3.
Insert battery (see ‘preventive
maintenance’)
Battery out of position
1.
Remove service door
2.
Remove breath dryer cartridge
3.
Reposition battery (see ‘preventive
maintenance’)
Battery failure
Contact your local Bedfont® representative for
spares
Component/software failure
Contact your local Bedfont® representative
Device too cold to be calibrated
Leave device in an atmospheric temperature of
21°C ±4°C (68°F ±39°F) until the temperature
range within the device has equilibrated.
Device too hot to be calibrated
Leave device in an atmospheric temperature of
21°C ±4°C (68°F ±39°F) until the temperature
range within the device has equilibrated.
Readings abnormally high
Infection
Medications
Food consumption
Age/sex
Airway calibre
See ‘Contraindications section’
Ambient NO scrubber requires
replacement
1.
Remove service door
2.
Remove old NO scrubber
3.
Insert new NO scrubber (see
‘preventive maintenance’)
NO Scrubber not inserted
1.
Remove service door
2.
Insert NO scrubber (see ‘preventive
maintenance’)
Ambient NO too high
Please carry out an ambient test (see ‘ambient
test’ section) and check the ambient levels are
below 350ppb. Ambient levels above 350ppb
may cause elevated readings.